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GullySystem

Integrations for PG Management Software

The PG system connects to WhatsApp, SMS, email, UPI and payment gateways, and it exports to Tally. Each link is described here, with what depends on the other system.

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The connections

WhatsApp

Rent reminders, notices and booking confirmations go from the tenant records. The message carries the tenant’s own name, month and amount, and a copy is stored against the tenant.

SMS

SMS can carry the same messages. Some operators begin with SMS and add WhatsApp later, once a business account has been set up and the message wording agreed.

Email

Email suits a tenant, or a parent who pays the rent and holds an address for it. Contact details are kept per tenant and can be updated at any time.

UPI and payment gateways

A tenant can pay from a link sent with the bill, and the payment is marked against the invoice once it clears. Cash and direct transfers are marked by hand.

Tally

Bills, receipts and deposits come out as Excel or PDF reports that the accountant can bring into Tally. A direct push is separate work, quoted on its own.

What depends on the other system

WhatsApp messages from the system need a WhatsApp Business account. Online rent payment depends on the gateway account, and its terms, charges and settlement into the bank are between the owner and the gateway provider. The Tally link depends on how the accountant works. A transfer made straight to the owner’s bank account is not detected, so a person marks it.

Confirmed during scoping

  • Which channel each message goes by, and which number is used for reminders
  • Whether the parent’s number or the tenant’s is used
  • Which gateway collects online rent, and whether part payment is allowed
  • What the accountant needs from the export
  • Whether a direct Tally push is wanted

What the system does not do

The system is not a booking portal, and it will not list rooms on property websites or bring in tenants. Messages go one way. Replies arrive on the office phone as before, and the owner decides which messages go out and to whom.

FAQ

Frequently asked questions

Do we need a WhatsApp Business account?

Yes, for messages sent from the system. It is set up with you during implementation, and SMS can be used first if you prefer.

Does the money come to us directly?

Yes, into your account through your gateway, on its settlement cycle. The gateway’s terms are between you and the provider.

Does it post to Tally?

Not by itself. Reports download as Excel or PDF for the accountant. A direct push to Tally can be quoted separately.

Can tenants keep paying cash?

Yes. Cash and direct transfers continue as before, and the warden marks each against the bill.

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