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GullySystem
Hospitality · Paying Guest Management System

Beds, tenants, deposits and the monthly rent and food bill, kept for paying guest houses.

Hold every bed, tenant, deposit and the month’s rent and food bill on one record, with each cot showing who sleeps in it, from which date. Allot a guest only to a bed that is truly free, and the monthly bill builds itself from the whole stay without a calculator. On the due date, the list of tenants who have not paid is ready for the warden, with the oldest overdue name placed first. It works the same way for a student hostel.

  • Blocks, floors, room types and sharing rates entered as your building stands
  • Tenant list, deposits held and pending rent migrated with you
  • Wardens trained, with questions handled by one desk

Every bed, tenant, deposit and month’s bill sits on one record in this Paying Guest Management System. GullySystem sets it up around your blocks, sharing types and rates. PG owners, property managers and co-living operators allot guests to beds that are free, and the monthly rent and food bill builds from the stay. Dues lists are ready on the due date.

Where it breaks today

What goes wrong before the software.

Free beds are not visible without checking

Occupancy lives in a notebook and a warden’s memory, so a triple-sharing room can show as full while one cot has been empty since a tenant left. Enquiries are turned away.

Rent, food and tenant details sit in separate sheets

Rent sits in one sheet, mess charges in another and laundry or water heater extras on a third. Each carries its own copy of the tenant, so the current phone number or food plan is unclear.

Reminders and receipts are handled by hand

Payments are checked against transfer screenshots and each reminder is typed individually. Receipts are written out or sent as screenshots, so numbers repeat, months are missed and nothing can be searched later.

Deposit disputes arise at move-out

A tenant disagrees about the security deposit or the condition of the room, the cot, the cupboard and the fan. Without a dated check-in note, the claim is difficult to verify.

Verification papers are hard to retrieve

ID proofs and verification forms are kept as photocopies in a cupboard, and finding one tenant’s papers when the local station asks takes an entire evening. Pending forms are never noticed.

Owners cannot see every building in one place

An owner with three buildings phones three wardens for the day’s dues and free beds. Each answers from a different notebook.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Booking

    Check free beds by wing and sharing type, hold one for the guest against a token advance, and send a booking confirmation with the check-in date and the house rules.

  2. 2

    Check-in

    Store the ID proof and police verification form against the tenant’s record. Note the security deposit, agreed rent, food plan and condition of the room, cot and cupboard with the date.

  3. 3

    Monthly bill

    The bill is built from the bed’s rate, the mess plan and any extra charges, such as laundry, water heater or Wi-Fi, so that nothing is added by hand.

  4. 4

    Reminders, collection and receipts

    A rent reminder goes before the due date and another after it. Payments are marked against the bill and a numbered receipt is issued, with a copy kept for the owner and accountant.

  5. 5

    Maintenance

    Log a repair request, such as a leaking tap or a dead fan, and assign it to staff or a vendor. Cleaning tasks are assigned the same way, and open items stay visible.

  6. 6

    Notice and move-out

    On notice, inspect the room against the check-in note and settle the deposit with any deduction recorded. The bed shows free again once the housekeeper has cleaned it.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Room and bed allocation

Set up wings, floors, room types, rooms and cots. Each bed shows who is in it, from when and at what rate, and which beds fall vacant at the month’s end.

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Bookings and availability

See free beds by wing and sharing type, hold a bed for a new tenant against a token advance and send a confirmation, with no double-booking of a single cot.

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Tenant records

Keep one record per tenant with contact details, emergency contact, agreement, rent, security deposit and stay history, so college or employer details are found at once.

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Check-in and check-out

Record dated notes on the room’s condition at joining and leaving, covering the cot, mattress, cupboard and fittings, with the deposit taken and returned.

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ID proofs and police verification

Store ID proofs, agreements and verification forms against the tenant, tracking what was submitted to the local police station and whether an acknowledgement is filed. Pending cases appear in a weekly list. Rules differ by city, so confirm yours locally.

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Rent and food billing

Combine rent, the mess plan and extras such as laundry or electricity in a monthly bill. Rates are set by room type and wing, with dated changes, so last year’s tenant keeps last year’s rent.

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Rent collection and receipts

Mark card, bank transfer and cash payments against each bill, with the oldest overdue name first. A numbered receipt is issued with tenant, bed, month paid, amount, mode and balance.

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Mess, kitchen and meal plans

Record each tenant’s food plan, preference and meal count, publish the week’s menu and track provisions from rice sacks to gas cylinders. Skipped meals and extras flow into the monthly bill.

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Complaints and maintenance

Log tenants’ repair requests, assign them to staff or a vendor and close them with a note, so a recurring leak or a failing water heater becomes visible.

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Visitors

Register guests at the gate with name, phone number, the tenant visited and duration, and note any visitor who stays beyond the curfew.

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Rent reminders for tenants

Send rent reminders, notice confirmations and announcements to tenants without typing each one.

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Owner view across properties

See beds, dues, collections and open complaints for every building on one screen, then open any single property. Staff see only the building they work in.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Resource and Room Booking

    Blocks, floors, room types, rooms and beds are set up once, and each bed shows its occupant, move-in date and rate.

  • Online Booking Portal

    Free beds are shown by block and sharing type, a bed can be held for an incoming tenant with a confirmation sent, and double-booking is prevented.

  • Document Management

    ID proofs, agreements and verification forms are stored against each tenant, and anyone whose papers are pending is flagged for the warden.

  • Subscription Billing

    The monthly bill combines rent, the chosen food plan and extras such as laundry or electricity, with room for discounts and one-off charges.

  • Receipts Management

    Card, bank transfer and cash payments are marked against each bill, and the dues list shows tenants who have paid, part-paid or not paid.

  • Ticket Management

    Tenants’ repair requests are logged, assigned to staff or a vendor and closed with a note, which makes recurring problems visible to the owner.

  • WhatsApp, SMS and Email Notifications

    Rent reminders, notice confirmations and announcements reach tenants without the manager typing each message individually.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

More on this product

Topics beyond the modules.

Each page covers one part of how the system is used, connected or controlled.

Role-Based PG Dashboards and Reports

Each role opens its own dashboard: the owner, the manager and the accounts desk.

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Backup and Recovery for PG Records

PG records are held on hosting we manage, not on the office computer.

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Tenant Feedback and Complaint Records

Feedback management collects what tenants say about food, rooms and staff, and keeps it against the person and the property.

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Rent, Deposit and Expense Tracking for PGs

Financial management bills rent and food, records collections and deposits, and tracks PG expenses.

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Guest and Tenant Records for PGs

Guest management keeps details, stay dates, room allotment and payments on one record for each person, starting at the enquiry and running through to move-out.

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Linen, Supplies and Provisions Inventory for PGs

Inventory management records bedsheets, buckets, mattresses, cleaning supplies and kitchen provisions as they come in and go out.

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Staff Leave and Duty Cover for PGs

Leave management lets staff apply for leave, managers approve it against the duty roster, and balances update automatically.

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Rent Reminders and Manager Alerts for PGs

Notification management sends rent reminders before and after the due date, notices to tenants, and alerts to the manager about pending papers and open complaints.

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Online Rent Payment for PG Tenants

Online rent payment lets tenants pay by card, bank transfer or wallet from a link.

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Staff Salary Sheets for PG Operators

Payroll management holds staff records, days worked, leave, advances and deductions, and produces a monthly salary sheet for wardens, cooks and housekeeping staff.

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Occupancy and Collection Reports for PGs

Reporting shows occupancy bed by bed, rent pending after the due date, collection against billing, deposits held, pending papers and idle beds.

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Cleaning and Kitchen Task Assignment for PGs

Task management assigns cleaning, maintenance and kitchen tasks to PG staff, shows what is still open on each shift, and keeps a record of who did what.

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New Staff Onboarding Checklists for PGs

Team onboarding takes a new warden, cook or housekeeping hire through documents, house rules and system access with a checklist.

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Tenant Agreement Records and Renewals for PGs

Agreement management prepares tenant agreements from a standard template, records the signed copy and the deposit, and reminds you before an agreement runs out.

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Tenant Details and Document Checks Before Allotment

Tenant screening collects ID proof, employer or college details, emergency contacts and references before a bed is allotted.

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Integrations for PG Management Software

The PG system connects to WhatsApp, SMS, email and payment gateways, and it exports to accounting software.

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Who uses it

One system, each person sees their part.

For owners

See occupancy and dues across every property, the month’s collection against what was billed, and which cots have been empty longest.

For wardens and managers

See today’s check-ins and move-outs, free beds to offer an enquiry, pending papers and open complaints for your building, all before the morning round.

For accounts

See bills raised, payments received, deposits held and refunded, ready to hand to the accountant for the books at month end.

For kitchen in-charge

See head count by mess plan for each meal and the provisions running low, from lentils to cooking gas.

Reports

The numbers the owner asks for.

  • Occupancy by property, block, and room type, bed by bed
  • Rent pending after the due date, with how long each has been pending
  • Monthly collection against billing, split into rent and food
  • Deposits held, and deposits due for refund this month
  • Tenants with ID proof or police verification still pending
  • Beds free for more than a set number of days
  • Open maintenance requests by room and by age
Good fit

Who this is built for.

  • PG owners with one building who have outgrown the notebook and the rent sheet
  • Owners running several PGs across areas who want one view of every bed
  • Ladies’ and gents’ PGs that include food in the rent
  • Student hostels near colleges run on a per-bed basis
  • Co-living operators who let rooms by the bed rather than by the flat
  • Property managers running PGs on behalf of building owners
Honest answer

When it is not the right choice.

  • If you let a handful of whole rooms to long-term tenants, a simple rent register or spreadsheet will serve you well.
  • It is not a booking portal. It will not list your rooms on property websites or bring you tenants.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your building as it stands

Blocks, floors, room types, beds and sharing rates are entered, so the screen matches your building.

Tenants, deposits and dues migrated

Your current tenant list, deposits held and outstanding rent arrive from sheets or registers.

Your bill format and due dates

Rent due date, late-payment rules, food plans and extra charges are configured to how you bill.

Payments and messages

Payment links, gateway collection and WhatsApp or SMS reminders are connected where you want them.

Training for wardens and staff

Short sessions for the manager, the accounts person and the kitchen in-charge cover their own screens.

Hosting and support

With cloud hosting, the office and the warden’s phone show the same beds and dues. Changes and questions go to the same support desk, reached by remote video session.

Works alongside

  • Accounting software export
  • WhatsApp
  • SMS
  • Payment links and gateways
  • Email
Make an informed decision

Questions to settle before choosing the system.

Review these scenarios against the product configuration and record anything that still needs to be agreed.

Rent collection and receipts

Can the same receipt be allocated without counting the money twice?

Take an unallocated amount in “Rent collection and receipts” and apply it to the intended balance. Review the remaining amount and the original receipt reference together.

Background reading: ERPNext: payment allocation

Bookings and availability

What becomes available when a booking is moved or cancelled?

Use “Bookings and availability” to move a booking, then cancel a second example. Check the released slot, the person or resource still assigned, and any amount left to settle before accepting the revised schedule.

Background reading: ERPNext: appointment records

In use

SAM Atithi Pavathi: bed-level occupancy as the source of truth

PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.

Read the case study
Common questions

Questions owners ask before a demo.

Does it track occupancy by bed or by room?

By bed. A triple-sharing room is three cots, each with its own tenant, rate and dates, so a room with one empty cot shows as available to the next enquiry.

Can rent and food be on one bill?

Yes. The monthly bill combines rent, the mess plan and extra charges such as laundry, water heater or electricity. Tenants see one total, and each payment gets a numbered receipt. Your accountant decides which tax details it carries.

Can it store police verification and ID proofs?

Yes, as records against each tenant. You upload the ID proof and the verification form, mark when it was submitted and whether an acknowledgement is filed, and the system flags pending papers. Submission itself goes through your local police station.

Does it post to my accounting software?

Not by itself. Bills, receipts and deposits come out as Excel or PDF reports your accountant can bring into the ledgers. A direct push to your package can be quoted at set-up.

Can existing tenants and dues be moved from Excel?

Yes. Your sheets or registers give us tenants, beds, deposits and pending rent before go-live, and you check the imported figures first.

Can the warden check things from a mobile?

Yes. It works in a browser, so the warden can check free beds, log a complaint or mark a cash payment from a phone during the night round. Nothing needs to be installed.

Can it work as hostel software for a college hostel?

Yes. A hostel is set up the same way, as wings, rooms and cots, with the mess plan on each student’s bill. Owners with several properties see occupancy and dues for all on one screen.

Who owns the tenant data?

Your business does. Reports export to Excel or PDF on request, and a full handover copy is covered in the proposal.

What does it cost?

Cost follows the count of properties, the wings and beds to set up, and the changes you need. Payment links, messaging and any hand-over to accounting are quoted separately. Tenant lists and deposits to move across add keying. No price is published. A demo comes first. A written proposal precedes any work.

Is it needed for one small PG?

Perhaps not yet, if you run only a few rooms and collect the rent yourself, because a register and a spreadsheet may be enough at that size. Share your requirements for a plain answer.

How soon can the warden start allocating beds and logging tenants?

Room and bed allocation, bookings, tenant records and check-in notes would go live first. Billing and collection for rent and food follow. ID proofs, the mess, complaints, visitors and reminders come after. Each stage carries its own date in the proposal. Moving tenants, deposits and dues in is the slow step.

What should an owner collect before the building is entered?

Collect the room plan by block and floor, sharing rates, the tenant list with deposits held and rent outstanding, and a recent bill showing rent and food together. Mess plans and ID proof formats help. The owner, warden, accounts and kitchen in-charge should each nominate someone. Payment gateway details are needed.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Your requirements

See Paying Guest Management System set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements