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GullySystem

Spa Software Connections to WhatsApp, SMS and UPI

The spa and salon system connects to the messaging and payment channels that a front desk uses every day. Everything else is agreed during scoping and written into the proposal.

What it connects to

WhatsApp

Booking reminders and offers go to clients over WhatsApp. A WhatsApp Business account is needed for messages sent from the system, and the spa’s own account is connected during onboarding.

SMS

Reminders and offers can go as text messages to numbers held on the client record.

Email

Offers and notices can go by email to clients who have an address on file.

UPI and card payments

Payment at the counter by UPI or card is recorded on the invoice beside cash.

What depends on the other system

Messages depend on the sending account and on a working number for each client. Payments depend on the UPI or card arrangement the salon already has with its bank or provider. The software records what was paid on the bill. It does not replace either of them.

Tally and accounting

Nothing goes into Tally by itself. Sales, package and commission reports stay in the system for your accountant. A link to Tally can be built as separate work, scoped and quoted during set-up, and the client decides whether that link is needed at all.

Confirmed during scoping

  • Which channels the salon wants to use for reminders and offers
  • Whether SMS, WhatsApp or both are started first
  • How UPI and card payments are taken at each branch
  • Whether the accountant needs a link beyond reports
  • How existing clients and balances are brought in
FAQ

Frequently asked questions

Do we need a WhatsApp Business account?

Yes, for messages sent from the system. It is set up with you, and a salon can begin with SMS and move to WhatsApp later.

Can the system connect to our accounting software?

Not built in. Reports stay in the system for the accountant, and any link to Tally is scoped and quoted during set-up.

Will it take online bookings from our own pages?

Online bookings land on the same calendar as phone bookings and walk-ins. The link or button that takes clients to the booking page is decided with the spa owner.

Is client data moved from our current software?

Yes. Client lists, phone numbers and package balances are imported from existing software or a register, and reception reviews the list before go-live.

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