Endpoint Management and Patching for Laptops and Phones
One console covers every laptop and phone. Updates roll out on a schedule, disks are encrypted, a lost device can be wiped remotely, and you can see which machines are still behind.
How patching is scheduled
Updates arrive constantly and some break things. So a small test group gets each update first, and everyone else follows later, outside working hours, once nothing has broken on the test machines. Urgent security fixes jump the queue. Laptops that were switched off on the day catch up at next start, and any machine still behind after the agreed period is chased by name.
What a managed device has
A lost device, step by step
Staff report the loss. The device is locked, every sign-in on it is revoked, and a wipe is queued for the moment it next connects to the internet. Encryption is what makes this work. Some countries require you to tell customers or an authority about lost personal data, and your own lawyer decides that, not the technician.
Frequently asked questions
Do personal phones need to be managed?
Only if staff use them for work. A light setup protects the work apps and can wipe just that data, leaving personal photos and messages untouched, though staff should be told what you can see.
What if a patch breaks a program?
The patch is paused for everyone not yet updated, and affected laptops are rolled back where possible, while the vendor is asked for a fixed version. A test group goes first.
Can older laptops be managed?
Often, but a machine too old to receive security updates should be replaced, because managing it only hides the problem and leaves a weak point on your network. Such devices are listed for replacement.
How do we know a laptop is encrypted?
The console reports encryption status for each device, and anything unencrypted appears on a short action list that you receive as a regular report. You never rely on someone’s word.
Tell us what you need.
Share your requirements and one of our engineers will come back to you within one business day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements