How to book a tyre fitting slot at checkout with partner fitters

List every place a tyre can go on a wheel: your own bays, partner fast-fit centres and mobile fitters who work from a van. Each has its own hours, service area and labour rate, so write all three down for every fitter before you build a single slot.

Ask for the postcode early. Show only the fitters within reach, each with its next free day, and hide any car-only partner from a buyer ordering four van tyres. That partner’s changer cannot take van wheels.

Give every fitter a profile that the checkout can read, so a buyer can never book a slot that nobody can honour. Keep the profile short.

A slot is not a promise. It is a start time with bays behind it, and capacity is whatever the fitter can finish in that window, which the job type changes.

Give each job type a duration. A puncture repair is short. A set of four with balancing and new rubber valves is long, and a run-flat set with sensor programming is longer still. The diary books minutes, not cars.

Settle where the tyres will be on the day, since they may ship to the fitter before the slot, arrive with the buyer or sit in the fitter’s stock. Close any slot whose tyres cannot reach the bay in time, because a slot sold without stock is a broken promise that the fitter will hear about first.

Show each add-on as its own line with a one-sentence reason, because buyers accept an extra line when they can read why it exists. Disposal of old tyres is charged in many places, so show it as its own line and never let it appear as a surprise on the final screen.

Sensors need care. A car with a direct tyre pressure monitoring system needs its sensors moved to the new wheels or replaced, and the fitter must reset or program them. A fitter without the tool cannot finish the job, so make the sensor option appear only when the tool field in the profile says yes.

Every add-on adds minutes, and the slot grows the moment a buyer ticks balancing, so the checkout must re-check capacity before it shows the confirm button. Capacity changes with each tick.

Once the order is paid, create a job for the fitter carrying the booking time, the vehicle registration, the tyre size and ratings, and every ticked add-on. An email with half of this detail gets a phone call back, and every call costs the fitter a minute that was meant for a wheel.

Say how the tyres arrive. A named delivery day to the fitter and a buyer who brings their own set need different notes, and the sheet should carry whichever applies. Add the buyer’s phone number and send a reminder text the day before the slot, so late arrivals do not eat into the next booking.

One tap accepts or declines. A decline reopens the slot, and the buyer sees fresh options with other fitters in reach, while the paid order stays open.

A job closes when the fitter marks it done and records the wheel nut torque check, the old tyres taken away and the serial numbers of any new sensors. No record, no payout.

Agree a rate card per job type and per add-on, and let the system add up each job from its closed sheet instead of anyone totalling it by hand. Hold back a payout while a buyer’s complaint is open, for as long as the window in your fitter agreement allows, and release it when the complaint closes.

Your first step is one sheet. Write the rate card for your three busiest fitters with a labour line for each job type, then test it against last month’s jobs.