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GullySystem
A practical guide

Swimming pool service route sheet and chemical log template

Ganesh HSStrategy and Technology, GullySystem
Practical advice · 4 min read

In this guide 6 sections
The short answer

A pool route sheet lists each stop with pool details and access notes. The chemical log beside it records test readings, doses added, equipment faults and photos at every visit. Used together they show what each pool needed, what you used, and what the technician should bring next time.

What the route sheet needs for every stop

A technician who arrives at a pool for the first time needs more than an address. Add gate code, dog warning, pump room location and the best parking spot. These notes save ten minutes each visit.

Pool details matter just as much. Record volume in litres or gallons, surface type such as plaster, vinyl or fibreglass, and whether it uses chlorine, salt or bromine. Sanitiser type changes every dose.

List the visit day and an order for the route. Sequence stops by geography, not by habit, and review it whenever a pool is added or dropped.

  • Customer, address, gate code and access notes
  • Pool volume, surface and sanitiser type
  • Pump, filter and heater make and model
  • Visit day, time window and route order
  • Standing instructions from the owner

The test readings to write down

Test before adding anything. Free chlorine, pH, total alkalinity, calcium hardness and cyanuric acid are the usual set. Salt pools add a salt reading. Spas add bromine.

Write the number, not a tick. A tick says you tested. A number lets the next technician see that alkalinity has crept up for three weeks.

Note the water look too. Cloudy, green tinge, scum line, algae on the steps. Photos help here more than words.

Doses added and chemicals used

Log what you added: liquid chlorine, trichlor tablets, muriatic acid, soda ash, calcium chloride, stabiliser, algaecide, clarifier. Give the amount in one agreed unit for each product.

Add what you left behind, such as tablets in the feeder or a bag of salt by the pump room. Without that line you cannot work out when the next top up is due.

The log is also your safety record. If a customer asks why the pool was closed after a shock treatment, you can show the reading, the dose and the time.

  • Product name and container size
  • Quantity added and where it was added
  • Time of dose and re test time
  • Tablets left in feeder or skimmer
  • Technician name

Equipment faults and photos

Record anything that looks wrong: pump basket cracked, filter pressure higher than clean pressure, heater error code, leaking union, torn liner, cover motor noise. Add the pressure gauge reading each visit.

Photograph the fault and the gauge. Send the photo to the customer with a quote request attached. Many repair jobs start this way.

Mark each fault as new, quoted or fixed. An open fault should stay on the route sheet until closed.

Let the log drive stock and the next visit

Add up doses by product each week. Compare against what left your van or store. A gap points to waste, a spill, a missing sheet or a pool where the dosing is wrong.

Use the readings to plan the next visit. A pool trending acidic needs soda ash on the truck. A pool with a low feeder needs tablets. Pack the van from the log, not from guesswork.

Print this layout for one route this week. Fill it out at every stop and review the stock totals on Friday afternoon.

Pool route sheet and chemical log

A two part page. The route sheet side lists stops in order with address, gate code, pool volume, surface, sanitiser type and equipment. The visit log side has columns for date, free chlorine, pH, alkalinity, hardness, stabiliser, doses added with quantity, tablets left, fault noted, photo taken and next visit needs.

Open a blank worksheet to print

Questions owners ask

How often should a pool technician record readings?

At every visit, before adding any chemical. Weekly numbers show trends that a single reading cannot, such as slowly rising pH or falling stabiliser.

Which measurements go on a pool chemical log?

Free chlorine, pH, total alkalinity, calcium hardness and cyanuric acid are common. Salt pools add salt, and spas often add bromine.

How can a log show chemical stock use?

Total the doses recorded per product for the week and compare with stock issued to the van. A large gap suggests spillage, waste or unlogged doses.

Should customers see the chemical log?

Many owners like a short visit summary with readings and photos. Commercial pools may need to keep the full log on site for health inspectors.

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