Skip to main content
GullySystem
E-commerce software · Custom software solution

Cardio Equipment E-commerce & Service Software

Serial numbers, delivery access, installation visits, warranty terms and service contracts sit on one record per machine. Sellers of treadmills, bikes, ellipticals and rowers use it when they deliver, install and look after what they sell.

Discuss your requirementThe business view

Product status

Custom software solution, built to your requirements

Machine serial numbers, delivery with installation and service contracts are not handled by any current GullySystem product. That part has to be written from scratch.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

A cardio machine is sold once and serviced for years. This system keeps the machine’s serial, its delivery, its installation and its service history on a single record.

It does not install or repair machines, and it does not decide what a maker’s warranty covers. It records the terms and dates your team enters. Coordinators schedule crews against access notes, technicians sign off the installations that start each warranty, and the service desk sees every visit, spare and renewal on the same record.

  • Delivery coordinators
  • Installers and technicians
  • Service desk
  • Home and commercial buyers
  • Owners
Modules

What is in the system.

Machine register

Serial, model, purchase date and customer for each machine sold.

Delivery and install scheduler

Slots, crews, access notes and a signed completion.

Warranty by component

Frame, motor, electronics and labour terms with their own dates.

Service contracts

Annual visits, reminders and spare parts for commercial buyers.

Spare parts

Belts, pads and boards linked to the machines they fit.

Workflows

How the work runs through it.

Order to running machine

A machine is sold, scheduled, delivered, installed and signed off. The warranty clock starts at sign-off.

Service call

A fault is logged against the serial, a visit is booked and parts are used from stock.

Catalogue and product data

What each product record holds.

Specification

Dimensions, weight, power supply and user weight limit.

Warranty terms

Separate periods for frame, motor, parts and labour.

Parts list

Wear items and spares linked to machine models.

Pricing and order rules

How prices and orders are set.

Machine and install pricing

Machine price and installation shown apart, with delivery by address.

Service contract pricing

Annual contracts priced per machine count.

Commercial quotes

Itemised quotes for gyms, approved before ordering.

Stock and fulfilment

From stock to the doorstep.

Serial tracking

Every machine is tracked from receipt to the customer’s door.

Delivery access

Stairs, lifts, door widths and parking noted before the date is fixed.

Install queue

Jobs waiting by area and crew.

Payments, returns and refunds

Taking money and giving it back.

Payments

Staged payment: advance, delivery and installation sign-off.

Returns

Machines return only after a technician’s inspection.

Admin controls and reporting

What the team can see and change.

Warranty report

Machines out of warranty and contracts due.

Install log

Jobs by crew and outcome.

Integrations

What it connects to, and on what terms.

Courier or freight

Heavy-goods bookings through the carrier’s own portal or interface, after a test shipment.

Calendar

A shared calendar for crews, if your team already uses one.

Storefront

A standard store reads models and stock from this system.

Deployment

How it is set up and run.

Delivered to your needs

Developed from your service process. Hosting is run by us, or by you.

In stages

Machine register first, then installation, then service contracts.

Customisation boundaries

What can change, and where the edge is.

Fields you control

Warranty periods, service intervals and crew rules are set by you.

Edges

The maker decides warranty cover. Technicians do the repairs.

Migration and training

Moving over and getting people ready.

Loading machines

Past sales and serials are entered from your records and checked against invoices.

Training

Coordinators and technicians practise on live installs.

Support scope

What support covers.

Included

Corrections to the register and scheduler, plus the support hours and people listed in the agreement.

Not included

Selling other kinds of equipment through it would be a separate quote.

More in Fitness & Yoga

Related solutions.

Existing products

What already exists.

Gym Management Software

Memberships, renewals, attendance, trainers, locker and payment tracking for gyms.

Learn more

Yoga Studio Management Software

Class schedule, batches, passes, teacher payouts, attendance and renewals for yoga studios.

Learn more

Pilates Studio Management Software

Reformer and mat class booking, session packs, instructors, small-group capacity and billing for pilates studios.

Learn more
Services

How it gets built.

For the business side, see Software solutions for cardio equipment e-commerce.

Common questions

Questions about this solution.

Can an existing GullySystem product track machine serials?

No. Serial, warranty and service records for machines are new development.

Does it decide whether a fault is under warranty?

No. It shows the terms and dates. A person confirms cover with the maker.

Can it manage service contracts for gyms?

Yes. A contract lists the machines, visit dates and spares, and reminders are raised before each visit.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
  • Your details stay private

Only your name, contact details and a short description are required.

Your details stay private. Privacy policyProtected by reCAPTCHA.