Robotic Process Automation
A software robot that repeats a fixed, rule-based sequence of clicks and data entry across a portal or legacy system that offers no direct connection, for repetitive work currently done by hand, screen by screen.
What a Bot Can Take Over
Some systems — a government portal, a bank's website, an old desktop application — offer no way to connect programmatically. When a task on one of these has to be repeated the same way, many times, this service builds a bot that performs the same clicks, entries and checks a person currently does, on a schedule or on demand.
Where This Fits, and Where It Does Not
- Fits: a fixed, repetitive task on a system with no API — downloading a statement, entering the same data into a government or vendor portal, checking a status page
- Fits: high-volume, rule-based work where the steps do not change from one run to the next
- Does not fit: a task that requires judgement, or where the steps change often — a bot has to be rebuilt every time the underlying screen changes
- Does not fit: a system that already offers an API — a direct integration is more reliable and cheaper to maintain than a bot
How a Bot Is Built and Run
The Task Is Recorded Precisely
We document the exact steps a person takes today — every click, field and check — because the bot can only do what is defined, not infer intent.
The Bot Runs on a Schedule or Trigger
Once built, it performs the task automatically at set times or when triggered by another event, without a person sitting through it.
Exceptions Are Flagged, Not Guessed At
If the target screen changes, loads incorrectly, or presents something unexpected, the bot stops and alerts a person instead of proceeding on a guess.
Activity Is Logged
Every run is recorded — what was done, what result came back — so the bot's work can be checked the same way a person's would be.
What We Hand Over
- A documented record of exactly what the bot does, step by step
- A run log showing every execution, its result and any exceptions raised
- An agreed process for updating the bot when the target system changes
Frequently asked questions
How is RPA different from a normal software integration?
An integration connects two systems through a proper data channel, such as an API. A bot instead operates a system's own screen the way a person would, which is used specifically when no proper data channel exists — it is a fallback for systems that will not connect any other way.
What happens when the website or software the bot uses changes its layout?
The bot can break, because it is following the screen as it looked when built. We monitor for this and rebuild the affected step, but it is worth knowing upfront as an ongoing maintenance consideration, not a one-time cost.
What drives the cost of building a bot?
The main factors are how many steps the task involves, how many exceptions or variations the process can hit, and how stable the target system's screens tend to be over time.
What determines the timeline?
Timeline follows the complexity of the task being automated and how thoroughly the current manual process is documented. A short, well-defined sequence is quick to build; a long process with many conditional branches takes longer to get reliable.
Is this the right choice for our situation, or should we look at an integration instead?
If the system you need to connect to has any API, webhook or documented data access, an integration is almost always the better and cheaper long-term choice. RPA is worth it specifically when that option genuinely does not exist.
How do you handle logins and credentials the bot needs to use?
Credentials are stored securely and used only by the bot for the defined task, with access limited to what that task requires and logged the same way any other system access would be.
What do you need from us to build the bot?
A clear walkthrough of the exact task as currently done by hand, access to the system involved, and an understanding of how often the task needs to run and what volume it typically handles.
Tell us what you need.
Send a short brief and one of our engineers will come back to you — usually the same day.
- No obligation
- We reply the same working day
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