Notes for owners · Industry-Specific Software Guides
Questions a Tyre Dealer Should Ask Before Buying Software
A tyre dealer should ask whether the software counts stock by size and pattern, records serials, ties jobs to vehicles, follows claims and runs fleet credit. Ask next how your data comes in and goes out. GullySystem’s Tyre Shop Management Software holds each of those records.
Ganesh HS, Strategy and Technology, GullySystem · · 3 min read
Does it count tyres the way you sell them
A tyre is sold by size, brand, pattern and load rating. Tubes, flaps, valves and wheel weights move with it. A lookup by size should list every brand and pattern on your racks, with the rack location beside each.
Reorder levels matter as well. A size that falls low should show on the owner’s screen, not after a customer is turned away.
- Can stock be held by size, brand, pattern and load rating?
- Are tubes, flaps and wheel weights counted too?
- Does each size carry a rack location?
- Where does a low size show up?
Can the serial follow the tyre to a claim
The manufacture week and serial are printed on the sidewall. Find out whether they are entered when stock arrives and printed again on the invoice. Without that link, the claim starts from a search.
Then look at claims. Each one should sit against the invoice and serial, carry inspection notes and stay open until the maker decides. Ask too whether old stock can be listed by manufacture week.
Will fitting work sit against the vehicle
Mounting, balancing and alignment are paid for, then often forgotten. Check that each job card is tied to the registration number. Before and after alignment readings should be saved with it.
For fleet customers this matters more. A transporter wants to know which truck took which tyre, at what odometer reading. That history settles arguments at collection time.
- Job cards opened against the registration number
- Alignment readings saved before and after
- Odometer reading kept with each fitting
- Rotation reminders worked from the last visit
How it handles fleets, sub-dealers and credit
Each fleet owner and garage should get an account with a limit and a running balance. A statement listing tyres by truck as well as by bill is worth asking for.
If you supply smaller dealers, see whether they can order on a login or through your staff keying orders in their name. Part dispatches should stay open until the balance goes out. Orders past a limit should wait for release.
Old tyres taken in exchange need a value and a count. Find out where they are tracked.
What happens to your data and your accounts
Your customer list, vehicle numbers and credit balances have to be moved in and checked before go-live. Ask how you take them out if you leave. Get that in writing.
Ask plainly about Tally. Some products export to it as standard, while others quote the export as separate work. Know which before you sign.
Finally, ask whether you need the software at all. A shop with few sizes and no credit customers may do fine with a register and UPI.
Tyre software vendor question sheet
The questions above set out in two columns, with space to note each vendor’s answer and whether it was shown on screen or only described. Bring three of your real sizes, one fleet account and one open claim to every demo.
Open a blank worksheet to printQuestions owners ask
Should a tyre dealer ask for a demo with its own sizes?
Yes. Ask the vendor to load a handful of your real sizes, one fleet account and one open claim. A demo on sample data hides the parts that matter.
Will the software decide a warranty claim?
No. It keeps the invoice, serial, fitting date and inspection notes together. Whether a claim is accepted is the maker’s decision, under the maker’s own policy.
Does every tyre shop need software?
Not always. A shop with few sizes and no credit customers may manage with a register. Software earns its place once sizes, fleets and claims grow.