Build a jewellery system that counts in grams, not in pieces.
A jewellery shop’s real risk is not a slow week. It is a few grams that go missing between the karigar’s bench, the hallmarking centre and the showcase, over a year, in ones and twos.
Most retail software counts pieces and prices. Your business counts gross weight, stone weight, net weight, purity, wastage and making charge, and then adjusts an old chain against the bill while the customer watches every keystroke.
At GullySystem a jewellery system is designed around the metal rather than the item code, so a piece can be followed by tag and by weight wherever it physically is.
Jewellery businesses we can build for.
A single-counter family shop keeps its problems in the showcase. A chain with its own karigar workshop keeps them at the bench, and the build follows how much of the trade you do in-house.
- Gold jewellery retailers
- Family jewellery shops
- Jewellery showrooms
- Multi-branch jewellery chains
- Diamond jewellery retailers
- Silver jewellery shops
- Silver article and utensil dealers
- Temple and antique jewellery specialists
- Kundan and polki specialists
- Imitation and fashion jewellery retailers
- Jewellery manufacturers and workshops
- Karigar units
- Wholesale jewellery suppliers
- Bullion dealers
- Gold savings scheme operators
- Jewellery exhibition organisers
- Watch and jewellery stores
- Online jewellery sellers
- Jewellery repair and restoration workshops
- Gemstone dealers
The modules, and what each one covers.
Nothing here is a fixed package. Each module is built, left out or changed to match how your organisation already works.
Tag-wise stock by weight
Every piece with its tag, its weights and the exact place it is standing at this moment.
- Tag number and barcode
- Item, category and design code
- Gross weight
- Stone weight
- Net weight
- Purity and karat
- HUID number
- Making charge basis
- Wastage percentage basis
- Counter, showcase or locker location
- Karigar who made it
- Ageing in stock
- Photograph of the piece
The day rate
Gold at 22 and 18 karat, silver, and the board changed before the shutter goes up.
- Rate entry per metal and purity
- Rate history by day
- Branch-wise rate
- Rate applied on each bill
- Rate change during the day
- Bullion purchase rate
- Rate used for old gold
- Rate display at the counter
Counter billing
Enter the rate once. The bill then works itself out from the tag.
- Tag scan at the counter
- Metal value from weight and rate
- Making charge by piece, gram or percentage basis
- Wastage
- Stone and diamond value
- Hallmarking charge
- GST
- Discount with approval
- Old gold adjusted on the same bill
- Advance adjusted
- Part payment and balance
- Estimate before the bill
- Sales return
Old-gold exchange
Purity tested, weight taken, melting loss deducted, and the working shown across the counter while she watches.
- Old item description
- Gross weight
- Purity test result
- Melting or touch loss deducted
- Net weight allowed
- Rate applied
- Value adjusted against the new bill
- Cash purchase of old gold
- Customer identity record
- Old gold sent for refining
- Refining recovery against what was sent
Karigar issue and receipt
The notebook that never balances, kept instead as a running account by weight.
- Metal issued by weight and purity
- Order or design given
- Expected finished weight
- Stones issued
- Pieces received back
- Finished weight
- Wastage allowed against wastage claimed
- Labour or making charge payable
- Balance standing against each karigar
- Ageing of metal with a karigar
- Karigar-wise quality and rejection notes
The system records what was issued and what came back. Whether a karigar’s wastage claim is fair remains a judgement you make, not one the software makes for you.
Hallmarking
- Piece ready
- Sent to hallmarking centre
- Under process
- Received back
- HUID recorded on the tag
- Back in the showcase
HUID registration happens on the BIS portal and at the hallmarking centre. What went, what returned and what is still out stays on your record here, and their process is unchanged.
Approval and home selection
A regular customer takes three bangles home on a Saturday, and on Monday nobody can say which three.
- Approval memo with tags and weights
- Customer and staff who carried it
- Expected return date
- Items returned
- Items sold from approval
- Items still outstanding
- Ageing of approval memos
- Approval limit per customer
Customer orders
A wedding set ordered in March for a date in May, with a design picture from a phone.
- Order with design reference or photograph
- Metal, purity and expected weight
- Stone requirement
- Making charge agreed
- Rate booked or rate on delivery
- Advance received
- Karigar assigned
- Expected delivery date
- Stage of work
- Customer approval at trial
- Delivery and final billing
Repairs and alterations
- Item taken in with weight and photograph
- Customer and contact
- Work required
- Estimate given
- Karigar assigned
- Metal added or removed
- Polishing and rhodium work
- Promised date
- Ready for collection
- Delivery with signature
- Items lying uncollected
An item taken in for repair is the shop’s liability until it goes back. The record exists so that liability has a weight, a photograph and a date against it.
The customer record
- Name, contact and address
- Family and occasion notes
- Purchase history by piece
- Preferred categories and weight range
- Old gold given
- Schemes joined
- Repairs and orders
- Approval history
- Loyalty balance
- Birthdays and anniversaries
- Staff who usually attends to them
Savings schemes and chits
Instalments arrive every month and go into a passbook, and then a customer says she has paid eleven months.
- Scheme definition and duration
- Member enrolment
- Monthly instalment record
- Payment mode and receipt
- Missed instalments
- Reminders before the due date
- Accumulated value or weight
- Maturity and bonus terms
- Redemption against a purchase
- Closure and refund
- Member statement and passbook
Savings schemes and chit arrangements are regulated. What a scheme may promise, and whether it may be run at all, is decided by your own legal advice rather than by us. We build what you are permitted to operate.
Loyalty
- Points on making charge or value
- Points on scheme purchases
- Redemption rules
- Expiry
- Tier by purchase history
- Festival offers
- Referral credit
- Points statement to the customer
Diamonds and stones
- Stone type, shape and cut
- Carat weight
- Colour and clarity
- Certificate number and issuing laboratory
- Stone cost
- Loose stone stock
- Stones issued to karigars
- Stone recovered from a broken piece
- Stone-wise valuation
Silver and articles
- Silver jewellery by weight
- Pooja articles and idols
- Gift items by piece
- Silver rate and making
- Bulk purchase
- Festival stock
- Scrap silver
- Separate valuation from gold stock
Buying stock
- Requirement
- Supplier or karigar
- Purchase order
- Goods received with weights
- Weighing and verification
- Tagging
- Into the showcase
- Bullion purchase
- Finished goods purchase
- Supplier ledger by weight and value
- Metal payable against cash payable
- Purchase returns
- Landed cost including hallmarking and freight
Stock counting
At night the count compares tags and weights against the book, and the differences are hunted by hand.
- Counter-wise physical count
- Barcode or tag scanning
- Weight verification
- Items with karigars excluded
- Items at hallmarking excluded
- Items on approval excluded
- Shortage and excess by weight
- Adjustment with approval
- Audit trail of every adjustment
Movement between branches and lockers
- Transfer request
- Items and weights in the transfer
- Person carrying
- Received and verified
- Locker in and locker out at opening and closing
- Showcase allocation
- Exhibition stock sent and returned
- Documents for goods in transit
Where goods move between states, the transport document has to be raised on the government portal with your own credentials.
Sales staff
- Salesperson on each bill
- Sales by weight and value
- Category-wise performance
- Conversion from walk-ins
- Approval memos held
- Scheme enrolments brought in
- Incentive calculation
- Attendance and roster
Exhibitions and outstation camps
- Event and location
- Stock carried with tags and weights
- Sales at the venue
- Orders booked
- Old gold taken
- Payments collected
- Stock returned and reconciled
- Event-wise profitability
Advance bookings against rate
A customer pays something now to hold today’s rate for a wedding in four months.
- Advance received
- Rate and weight booked
- Validity period
- Adjustment at the time of purchase
- Balance advance
- Refund rules
- Pending bookings by customer
Whether you offer rate protection, and on what terms, is a commercial decision for the shop. What was promised is recorded, so it can be honoured exactly.
What the owner checks before closing
- Sales by weight and by value
- Metal-wise and purity-wise movement
- Making charge earned
- Old gold taken in
- Stock ageing by design
- Dead stock in the showcase
- Metal lying with karigars
- Items at hallmarking
- Approvals outstanding
- Scheme collections and maturities due
- Branch comparison
- Cash and card collections
Who logs in, and what they see
- Owner
- Branch manager
- Counter sales staff
- Billing staff
- Karigar coordinator
- Stock and locker in-charge
- Scheme executive
- Accounts team
- Auditor with read-only access
Messages to customers
- Scheme instalment reminder
- Scheme maturity alert
- Order ready for trial
- Repair ready for collection
- Approval item due back
- Festival and new collection announcements
- Birthday and anniversary greeting
- Bill copy on WhatsApp
A scheme instalment reminder and an order-ready message are short, and both get read. Rates and new designs are better left to the phone call your staff already makes.
Integrations
- Weighing scales at the counter
- Barcode and tag printers
- Accounting software
- Payment and card terminals
- SMS and WhatsApp providers
- Online store
- Existing billing package
Reading weights straight from a scale depends on the model and the port it offers. Older scales often have no way out, and then the weight is keyed in.
Where a ready product may fit better
Our jewellery retail management software already handles tag-wise stock, counter billing, old gold and karigar issues, and our chit fund software handles scheme and chit ledgers.
For a single showroom with a standard counter workflow, buying those is faster than building. Building is worth it when you run a workshop, several branches or a scheme structure of your own design.
One connected workflow, end to end.
Every stage below can sit in one system, so nobody re-enters what the last stage already captured.
- Customer visit
- Selection from the showcase
- Tag scan and weighing
- Estimate with making charge
- Old gold valuation
- Billing
- Delivery
- Scheme or loyalty credit
- Repair or fresh order
- Follow-up
- Repeat purchase
You do not have to replace everything at once.
Each phase is usable on its own, so the system earns its place before the next part is built.
- 1
Stock and counter
Tag-wise stock by weight, the day rate, counter billing and old-gold exchange. The shop is better off the first week this much is running.
- 2
Workshop and hallmarking
Karigar issues and receipts, wastage, hallmarking movement, repairs and customer orders, which is where metal usually goes missing.
- 3
Customers and schemes
The customer record, savings schemes, loyalty, approvals and the reminders that bring people back for a maturity or a trial.
- 4
Branches and analysis
Transfers, exhibitions, stock counting, staff performance and the reporting an owner reads before deciding what to melt.
How a build actually runs.
- 01
Understand
We stand at the counter through a busy Saturday and then sit with the karigar register, because the two tell different stories.
- 02
Map
Categories, purities, making charge rules, wastage conventions, karigar terms, scheme structures and every place a piece can physically be.
- 03
Design
Billing is designed around the weighing scale and the tag, so a counter clerk never types a weight twice.
- 04
Build
Stock, rate and billing first. Karigar accounts and schemes follow, because they need clean weights underneath them.
- 05
Test
Your staff bill a real day, old gold and all, and then count the showcase against the system before anything goes live.
- 06
Deploy
Go-live starts with a full physical count and opening weights, usually in a quiet week rather than a festival month.
- 07
Improve
Schemes, loyalty, exhibitions and branch reporting once the daily count is tallying without argument.
Systems we can put together for you.
- Jewellery retail management software
- Tag-wise stock systems by weight
- Counter billing software
- Karigar and workshop management
- Old-gold exchange and refining records
- Jewellery order and repair tracking
- Gold savings scheme software
- Chit and instalment ledgers
- Jewellery CRM and loyalty
- Approval and home selection tracking
- Multi-branch jewellery platforms
- Exhibition and camp management
- Management dashboards
Questions owners ask before starting.
Why does a jeweller need software built rather than bought?
Because most retail packages think in pieces and prices. A shop that issues metal to karigars, allows wastage and adjusts old gold needs weight as the primary number, not an afterthought.
Can stock be tracked by weight and by tag?
Yes. Each piece carries its gross, stone and net weight with purity and HUID. The system also knows whether it is in the showcase, with a karigar, at hallmarking or out on approval.
Can the karigar account be maintained by weight?
Yes. Metal issued, pieces received, wastage allowed and the running balance against each karigar are held as a proper account rather than a notebook.
Can old gold be adjusted on the same bill?
Yes. Purity, weight, melting loss and rate are recorded, the value is adjusted against the new purchase, and the working stays visible to the customer.
Can it manage our gold savings scheme?
Yes, with member-wise instalments, missed months, maturity and redemption against a purchase. What the scheme may promise is a matter for your own legal advice.
Can it connect to our weighing scale?
Sometimes. It depends on the make and the port it offers, so we check the scale you have before promising it. Where there is no route, weights are keyed in.
Can we track items sent for hallmarking?
Yes. What went out, what has come back, what is still pending and the HUID recorded on return, so the night count excludes them correctly.
Can it run several branches?
Yes. Branch-wise stock, rates, billing and transfers, with the owner seeing the group and each branch seeing its own counter.
Would a ready product be enough?
Often yes. Our jewellery retail management software covers the counter, and our chit fund software covers scheme ledgers. Building is worth it when you run a workshop or an unusual scheme.
Can we start with only stock and billing?
Yes, and most shops should. Get tags, weights and bills right first, then bring in karigar accounts, schemes and customer follow-up.
Can we keep our current accounting package?
Yes. Most jewellers keep accounts where they are and pass sales, purchases and receipts across rather than moving everything at once.
How we work with this trade.
Software we already run for this work.
If one of these fits, it is cheaper and faster than building from scratch. We will say so.
Build a system that follows the metal.
The pieces in your showcase are easy to count. It is the metal at the bench, the set at the hallmarking centre and the bangles that went home on approval that decide whether the year balances.
Weigh what is in the showcase, then try to account for the metal that is not. Karigar issues, goods on approval and pieces at the hallmarking centre are where the year goes missing, and where we would begin.
Tell us how your jewellers runs today.
We will tell you what can be digitised, what can be connected, what is worth automating, and what you should leave alone.
- No obligation
- We reply the same working day
- Your details stay private