Custom software · Pest control companies

Build a pest control system around your AMC visits, your technicians and your renewals.

Pest control income is recurring on paper only. It recurs when the quarterly visit actually happens, when the service report reaches the client’s audit file, and when somebody rings before the contract lapses.

A missed visit in August becomes a cancelled contract in September. Nobody in the office notices in between, because the schedule lives in one person’s head and a diary he carries home.

The system GullySystem would build lets the contract itself lay out its visits. The technician records the treatment before he leaves the site, and the renewal list appears without anyone scrolling through a spreadsheet.

Talk to us about your requirement Free technology audit

Who this is for

Pest management businesses we can build for.

Two technicians on scooters doing flats, or a company servicing food factories across three states. The audit you have to satisfy sets the scope.

Pest control companies
Termite control specialists
Residential pest control services
Commercial pest management companies
Food industry pest management providers
Hotel and restaurant pest control
Hospital and pharmaceutical pest control
Warehouse and godown pest management
Fumigation service providers
Herbal and low-odour pest control companies
Mosquito control services
Rodent control services
Bird netting and proofing companies
Wood preservation services
Sanitisation and disinfection services
Facility management companies with a pest arm
Pest control brands franchising territories to operators
Companies working across several cities

What can be built

The modules, and what each one covers.

Nothing here is a fixed package. Each module is built, left out or changed to match how your organisation already works.

Enquiries

Calls come from a listing site, a hoarding, a society WhatsApp group, a past customer and a builder. They can sit in one list.

Caller name and number
Property type
Area and address
Pest reported
Severity described
Source of the enquiry
Whether an inspection is needed
Assigned to
Follow-up due
Won or lost with reason

Site inspection

The visit that decides the price, and the one most often done without any record beyond a phone call afterwards.

Inspection appointment
Inspector assigned
Property size and layout
Areas covered
Pest activity observed
Photographs
Entry points and harbourage noted
Previous treatments by others
Recommended treatment
Inspection report to the customer

Quotations

Service and treatment proposed
Area or unit basis
One-time or AMC
Number of visits included
Chemicals proposed
Warranty offered
Rate and GST
Validity of the quotation
Revisions kept
Approval by the customer

Your service catalogue

General pest control
Cockroach gel treatment
Anti-termite treatment
Pre-construction termite treatment
Bed bug treatment
Rodent control
Mosquito and fly control
Wood borer treatment
Bird proofing and netting
Fumigation services
Disinfection services
Service duration and technicians needed

AMC contracts

The contract is the asset. It should generate its own visit schedule the day it is signed.

Customer and site
Services covered
Number of visits in the period
Frequency
Contract value and payment schedule
Start and end date
Areas included and excluded
Free call-outs allowed
Warranty terms
Renewal date
Signed copy stored

The visit schedule

Contract signed
Visits laid out for the period
Visit due
Technician assigned
Customer informed
Visit done
Next visit dated

A visit that slips is worse than one that is rescheduled openly. The overdue list has to be on the operations screen every morning, not discovered at renewal.

Scheduling by area

Visits due this week
Grouped by locality
Technician workload
Travel between jobs
Morning and afternoon slots
Customer’s preferred timing
Rescheduling with a reason
Emergency call-outs squeezed in
Unassigned visits

Technicians

Technician records
Services he is trained for
Area he covers
Vehicle
Daily job list
Attendance and day start
Jobs completed
Customer feedback
Training and refresher dates
Identity card

The technician app

Used in a kitchen at half past eleven with a spray can in the other hand. It has to be short.

Today’s jobs in order
Customer address and directions
Call the customer
Site history and last treatment
Start and finish the job
Record pest activity
Chemicals and quantity used
Photographs before and after
Customer signature
Collect payment
Works without signal and syncs later

Treatment record

The line that answers a warranty claim two years later.

Date and time in and out
Technician
Areas treated
Pests treated
Chemical used and its label name
Concentration and quantity
Method of application
Devices placed or replaced
Customer remarks
Recommendations given
Next visit date

Bait stations and devices

For commercial sites where the devices are numbered and mapped, and an auditor counts them.

Device numbering
Location on the site map
Device type
Installed date
Checked at each visit
Activity found
Bait replaced
Device damaged or missing
Device history

Pest activity trends

Sightings by area of the site
Sightings by pest
Activity over months
Devices with repeated activity
Corrective actions recommended
Actions the client agreed to
Trend charts for the audit file

What an auditor accepts as evidence is the auditor’s decision and it differs by standard and by client. We build the records you ask for and make them easy to print.

Service reports

Report generated at the site
Customer copy signed
Emailed or sent on WhatsApp
Your letterhead and format
Client-specific formats
A year of reports pulled together
Report reissued on request

Callbacks and complaints

A complaint after a treatment is a cost, and repeated complaints at one site are a diagnosis.

Complaint received
Site and original job referenced
Free or chargeable
Technician assigned
Visit and action taken
Root cause noted
Closure and customer confirmation
Callbacks by technician
Callbacks by service type

Termite warranties

Original treatment date
Chemical and quantity applied
Areas treated and drilling record
Warranty period
Annual inspection due dates
Re-treatment claims
Claim verified against the original job
Re-treatment performed
Warranty expiry list

What the warranty covers is your own commercial undertaking. The system holds the evidence to check a claim against and does not decide whether to honour it.

Chemical stock

Chemicals and formulations
Batch and expiry
Stock at the store
Issued to each technician
Returned at day end
Used against jobs
Variance between issued and used
Reorder levels
Supplier and purchase records
Disposal record

Which chemicals you may buy, hold and apply is governed by your licence and by the rules that apply to each product. The system records what was used. It does not make an application lawful.

Consumption against the job

The quiet leak in this trade. Stock walks out of the store and nothing says where it went.

Standard quantity for a service
Actual quantity recorded at the job
Difference by technician
Difference by service type
Cost of chemical per job
Margin after chemical and travel
Months where consumption jumped

Equipment and safety

Sprayers, foggers and machines
Issued to technicians
Service and repair history
Protective equipment issued
Safety briefing records
Incident and spill records
Material safety sheets stored
Training attendance

Billing

One-time job invoice
AMC invoice by instalment
Advance and balance
GST
Chargeable call-outs
Invoice at the site from the phone
Payment by cash, UPI or online link
Receipts
Credit notes

Collections

Outstanding by customer
Ageing
AMC instalments due
Cash collected by technicians
Cash handed to the office
Payment reminders
Corporate clients with purchase orders
TDS deducted by clients

Renewals

Contracts due in the next sixty days, listed before the customer has the chance to forget you.

Contracts expiring
Visits actually delivered against the contract
Complaints during the period
Renewal quotation
Revised rate
Follow-up calls
Renewed or lost
Reason for loss
Win-back list

Customer portal

Visits completed and upcoming
Service reports
Treatment history
Device check records
Invoices and payments
Raise a complaint
Request an extra visit
Contract and warranty details

A commercial client with several branches usually wants one login covering all of them. Who in their office sees which branch is for them to decide.

Branches and franchises

Branch-wise contracts and visits
Technicians by branch
Chemical stock by branch
Branch collections
Franchise territory
Royalty calculation
Leads routed by pincode
Head office view of everything

Operations dashboard

Visits due today
Visits overdue
Jobs completed
Technician utilisation
Callbacks this month
Contracts expiring
Renewal rate
New contracts signed
Chemical consumption
Revenue by service
Outstanding payments
Complaints open

What it connects to

Tally and accounting software
WhatsApp and SMS
Payment gateways and UPI
Listing sites and lead sources
Maps for routing
Client facility systems

Location capture inside a basement or a cold store is unreliable, whatever the map provider promises. Job completion should never depend on it alone.

The journey

One connected workflow, end to end.

Every stage below can sit in one system, so nobody re-enters what the last stage already captured.

Enquiry
Inspection
Quotation
Contract or job
Visit scheduled
Technician visit
Treatment recorded
Service report
Invoice
Payment
Next visit
Renewal

Built in phases

You do not have to replace everything at once.

Each phase is usable on its own, so the system earns its place before the next part is built.

1
Contracts and the schedule
Customers, AMC contracts, visit schedules generated from them, and the overdue list the operations desk works from.
2
The technician’s phone
Job lists, treatment records, chemicals used, photographs and the signed service report leaving the site with the technician.
3
Stock, warranties and money
Chemical issue and consumption, termite warranty records, invoicing from the site and collection follow-up.
4
Clients and growth
The customer portal, trend reporting for audits, renewals, branches or franchises, and the operations dashboard.

How we work

How a build actually runs.

01
Understand
We spend a day in a van with one of your technicians. The gap between the office diary and the actual route shows up by the third job.
02
Map
Services, contract types, visit frequencies, chemicals, warranty terms, client report formats and how technicians are paid.
03
Design
A short app for the technician and a planning screen for the office, because the two want opposite things from the same job.
04
Build
Contracts, schedules and treatment records first. Without those three, nothing else in this trade is trustworthy.
05
Test
One area runs on it for a full AMC cycle, including a callback and a warranty claim, before anyone else moves.
06
Deploy
Technicians trained on their own phones at a morning meeting, and the office trained on the planning screen separately.
07
Improve
Client portals, device mapping, trend reporting and whatever your largest food client starts asking for.

What we can build

Systems we can put together for you.

Pest control management systems
AMC and contract management
Service scheduling systems
Technician mobile applications
Treatment and service history records
Device and bait station tracking
Chemical stock and consumption systems
Service report generation
Warranty and claim tracking
Customer portals
Pest control CRM
Franchise and branch platforms
Operations dashboards
Multi-tenant service SaaS platforms

Common questions

Questions owners ask before starting.

Should we use the ready pest control product instead?

For most operators, yes. Our Pest Control Business Management System already schedules AMC visits, records treatments and chemicals, and bills from the job. Start there, and build only where it will not fit.

When does a custom build make sense?

When large food or pharmaceutical clients demand their own report formats and device maps. Also when pest control sits inside a wider facility business, or when franchise territories need their own rules.

Can visits be generated from the contract?

Yes. A contract with twelve visits over a year lays them out on signing, and each one appears on the schedule when it falls due rather than when somebody remembers.

Can technicians record treatments on a phone?

Yes. Chemical, quantity, areas treated, pest activity, photographs and the customer’s signature, all before he leaves the site. It works without signal and syncs afterwards.

Can we produce a year of service reports for an audit?

Yes, if the visits were recorded. Reports for one site over any period can be pulled together in your own format, with device checks and trend charts alongside.

Can we check a termite warranty claim?

Yes. The original job date, the chemical and quantity applied, the areas drilled and the photographs sit against the site, so a claim is checked against evidence rather than memory.

Does it track chemical stock?

Yes. Stock at the store, quantities issued to each technician and quantities recorded against jobs, with the difference shown by technician and by service.

Does the software keep us within the law?

No. Licensing, permitted chemicals and how they may be applied are matters for you, your licence and the authority that issues it. The system records what was used and by whom.

Will treatment invoices reach Tally?

Yes, with GST. The job-level detail stays here, and only the accounting entries go across.

Can customers see their own service history?

Yes, through a portal. Commercial clients with several branches usually want one login across all of them, with permissions deciding who sees what.

We have three technicians. Is this worth it?

Perhaps not yet. A shared calendar and a notebook can carry a small operation. This starts paying when a missed visit costs you a contract.

What will it not do?

It will not stop a technician from cutting a visit short, and it will not resolve an infestation caused by the client’s own housekeeping. It records both clearly enough to have the conversation.

Your trade

How we work with this trade.

Pest control companies

Already built

Software we already run for this work.

If one of these fits, it is cheaper and faster than building from scratch. We will say so.

Pest Control Business Management System

Build the system your service schedule lives in.

In this trade the work is invisible when it is done well. The record of it is the only thing a client can hold.

Whether you need contract-driven scheduling, a technician app, a warranty register or a client portal for an audit file, tell us how your visits are planned today. Where our ready product already covers it we will say so, and where an auditor wants a chemical record we build for that.

Tell us how you work

Tell us how your pest control companies runs today.

We will tell you what can be digitised, what can be connected, what is worth automating, and what you should leave alone.

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