Software Solutions for Electric Bicycle Sellers
Electric bicycles add a battery, a motor and a controller to a frame. Each has a serial and often its own warranty, and the battery brings carrier restrictions and spare sales. Service and parts support are a bigger part of the business than for a plain bicycle.
Register every battery and motor, and ship batteries by the rules you set.
Buyers of electric bicycles ask about range, motor and battery before anything else. Later the seller is asked about swaps, chargers and faults, often by someone holding a bicycle that will not start and wanting an answer today.
Carriers treat batteries differently from ordinary parcels. Dispatch is not routine.
Electric bicycle brands
A brand sells bicycles direct and supports owners through its own service network.
Importers and dealers
An importer brings in bicycles and sells to dealers and riders, with parts and service.
Fleet suppliers
A supplier sells groups of bicycles to delivery businesses and campuses with service terms.
The workflow for electric bicycles.
- 1
List by motor, battery and range
The listing shows motor, battery capacity, assist levels and a range note from the maker.
- 2
Register the components
Frame, battery, motor and controller serials are recorded at sale.
- 3
Dispatch under battery rules
A battery goes only by carriers and routes you have approved, packed as your rules state.
- 4
Hand over and start warranties
The rider signs a handover, and each component’s warranty starts.
- 5
Service and spares
Faults are logged against the serial, and spares or swaps are sent.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Frame, battery and motor serials on one record
- Battery shipping rules set and verified with your carrier
- Chargers and spares linked to models
- A range note taken from the maker’s information, never invented
What we would build for electric bicycles.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- A carrier approved for batteries, once its terms are read
- A service calendar
- Your accounts package, by file
- A payment provider for staged payments
How the work runs, and what we need from you.
What you provide
- Your bicycle models with battery and motor specifications
- Warranty terms for each component
- Your service process and spare stock
Record the components
We decide which serials and warranty dates are recorded at sale.
Test a battery swap
A fault and a swap are logged to test the record.
What you receive.
- Component register structure
- Battery dispatch rules
- Spare matching list
- Training for technicians and dispatch staff
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Battery parcels refused by carriers
- Warranty queries with no component record
Selling at home and abroad.
Rules for shipping batteries and for selling electric bicycles differ greatly by country and carrier. Your adviser and your carrier confirm what is allowed for each market before you list there.
The wider requirements for cycling are on the Cycling page.
Related subcategories.
Electric Bicycle E-commerce & Battery Records Software
Custom software solution
Batteries, motors and component warranties for electric bicycles are not covered by any current GullySystem product. This part is new work, and the public shop can stay on a standard setup.
Read about the softwareExisting GullySystem products that apply
Questions about electric bicycles e-commerce.
Can the store show the range?
It shows the range note the maker supplies, marked as such. Real range depends on use, and the store does not promise one.
Does it know which carriers can take a battery?
Only the carriers and routes your team enters and verifies. Carrier rules change, so the list needs care.
Can batteries have a separate warranty?
Yes. Each component has its own start date and terms on the register.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private