Unmatched Bank Entries and Written Reasons
The unmatched list holds every statement line that could not be paired, with a written reason, the name of the person who wrote it and the date. The accountant reviews it at closing.
Unidentified receipts
A credit from a name nobody recognises stays on the list until somebody identifies it. On a printed sheet it is a tick mark or nothing at all, and it turns into a difference that nobody can open later.
What sits on each line
The routine around it
The list works as a weekly habit and not a quarterly clean-up.
- The accounts assistant clears what can be explained
- Questions go to whoever knows the customer
- Anything older than a month is looked at again
- The auditor reads the same list with a read-only login
Frequently asked questions
Will it write the reason itself?
No, and it should not. A credit from an unknown name is a fact about the business and not about the statement. The software keeps the line on the list until a person has recorded a reason.
Can the list be given to an auditor?
Yes. The auditor gets a read-only login and opens the same list with the reasons, names and dates on it. Every view and export is logged.
How long should this list be?
It depends on the state of the account. A first reconciliation on an old account can run to many lines. Once the opening differences are dealt with and the rules are in, a normal month leaves few.
Tell us what you need.
Share your requirements and one of our engineers will come back to you within one business day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements