Member Notices by Floor, Centre or Company
Communication tools send a notice to one floor, one centre or one member, by app, email, text or WhatsApp. Each message goes from the member record and is logged.
Why a group message is not enough
A maintenance notice posted in a members’ WhatsApp group reaches whoever is still in the group and has not muted it. Former members may remain in it. Newer joiners were never added. The notice tool builds its list from who holds seats today. A single send from the record also saves the front desk from retyping lists for each notice, which is where wrong names and missed floors creep in.
What you can send, and to whom
Notices a centre sends over a year
Most of the volume is predictable, which is why saved wordings pay for themselves.
What it is not
Choosing channels for your members
Freelancers answer WhatsApp within minutes, while a finance head at a larger tenant may only read email. Ask which channel each company prefers when they join and store it on the record. That one question prevents most missed notices.
Related screens
Agree the evidence before signing off this part.
Use a representative scenario to decide what this part of the system must show and where review is still needed.
Rate revisions
Which version applies to work that has already started?
Use a revised example from “Rate revisions” during a scoped walkthrough. Identify work still using the earlier version before deciding which jobs should change.
Background reading: Odoo: controlled product changes
Frequently asked questions
Can a notice go to one floor only?
Yes. The list is built from who holds seats there today, so a member who moved cabins last month receives it and one who left does not.
Do members need the app to get notices?
No. Email and text reach anyone. The app is where the notice also stays afterwards, so a new joiner can read what was sent earlier.
Can we schedule a notice?
Yes, for a date and a time. A rate revision written in advance can go out on the day you have chosen.
Is there a limit on messages?
App and email notices are part of the system. Text and WhatsApp go through a provider who charges per message, and that cost is billed to you. We state it at the start.
Can we prove a member was told about a change?
The date, the wording and the recipient list are kept with the notice. That answers a later claim that nobody was informed, for example about a revised notice period.
Should each tenant company get one message or one per person?
Billing and legal notices go to the named contact of the company. Floor and facility notices go to everyone with a seat. The two lists are different, so choose the audience before you write.
Can a member reply to a notice?
Replies depend on the channel. In the app a member can raise a request, and on WhatsApp the reply lands in whichever inbox you connect. Agree who watches that inbox.
Tell us what you need.
Share your requirements and one of our engineers will come back to you within one business day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements