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GullySystem
E-commerce software · Existing product, extended

Hair Styling Tool E-commerce & Appliance Warranty Software

Styling tools are tracked by serial number in an existing product that already runs serial stock, warranty and service for appliance sellers. The online store, market variants, spares and salon accounts are configured around it. It suits tool brands, beauty retailers and salon equipment suppliers.

Product status

Existing GullySystem product, with the online storefront configured around it

An existing GullySystem product, Electronics Retail Management Software, already holds serial-number stock, warranty records and service jobs for appliances. The web store and market-specific variants are configured around it.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The shop-side records already exist for serial-numbered appliances. The store is added on top, so a sale online reaches the same stock and warranty record as a sale at a counter.

It does not repair tools, certify them or replace a maker’s warranty terms. It records them and routes cases.

  • Catalogue managers
  • Service desk staff
  • Salon account holders
  • Warehouse teams
  • Owners
Modules

What is in the system.

Storefront

A consumer store and a salon login over one catalogue.

Serial stock

Appliances held by serial in the existing product.

Market variants

Voltage and plug versions shown to the right buyers.

Warranty and service

Cases opened from the serial, using the existing warranty records.

Spares links

Nozzles and filters connected to the tools they fit.

Workflows

How the work runs through it.

Order to warranty

A tool is ordered, a serial is assigned at picking, and its warranty starts from the purchase date.

Fault to resolution

A fault opens a case, the service route is chosen and the outcome is written to the serial’s history.

Salon supply

A salon orders tools and spares at account prices, and sees them listed under its name afterwards.

Catalogue and product data

What each product record holds.

Specifications

Wattage, heat settings, plate material and attachments.

Market versions

Voltage and plug type for each country’s variant.

Spares

Accessories and replacement parts by compatible model.

Pricing and order rules

How prices and orders are set.

Retail and salon prices

Separate lists by account type.

Bundles

A tool with an attachment set priced together.

Approvals

A large salon order is held for a person to approve.

Stock and fulfilment

From stock to the doorstep.

Shared stock

The store reads the same serial stock as the counter, refreshed at an agreed interval.

Serial at picking

The serial is captured and tied to the order.

Spares stock

Attachments held apart from appliances.

Payments, returns and refunds

Taking money and giving it back.

Payments

Card and UPI through your provider, with credit terms for approved salons.

Returns and exchange

A returned tool is looked up by serial, and an exchange links both serial numbers.

Admin controls and reporting

What the team can see and change.

Warranty cases

Open cases by model and age.

Returns

Returns by reason, including voltage or plug mismatch.

Integrations

What it connects to, and on what terms.

Electronics retail product

Reads and writes serial stock and warranty records.

Service partners

A repair partner’s process linked after it is reviewed.

Payments and couriers

Taken on after each provider’s conditions are read and tested.

Deployment

How it is set up and run.

Configured around the product

The store is set up beside the existing product, hosted by us or in your own account.

Phased

One tool family first, then the full range and salon accounts.

Customisation boundaries

What can change, and where the edge is.

What can change

Variant fields, bundle rules and account types follow your range.

Where the edge is

Repairs, safety marks and the maker’s warranty terms stay with the maker and its partners.

Migration and training

Moving over and getting people ready.

Bringing records across

Models, serials and warranty dates are imported and compared with stock.

Training

Catalogue and service staff practise a sale, a fault and a return.

Support scope

What support covers.

Scope

Contacts, hours and covered fixes are in the agreement.

Outside scope

Further markets, further channels and larger changes are priced as new work.

More in Haircare

Related solutions.

Common questions

Questions about this solution.

Is the whole store an existing product?

No. The serial stock and warranty side exists. The online store, variants and salon accounts are configured around it.

Does it cover liquids and colour as well?

No. Batch-dated liquids follow the category solution. This page covers serial-numbered appliances only.

Can a salon return a tool it has used?

That depends on your policy. The record shows the serial, the dates and any service history to support the decision.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
  • Your details stay private

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