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GullySystem
Retail · Electronics and Appliance Retail Software

One system for serial-number stock, finance schemes, warranty and service in an appliance showroom.

Run an electronics and appliance showroom from one system. Every television, refrigerator, washing machine and air conditioner is held against its serial number, from the godown to the delivery van. Finance schemes, down payments and the exchange value of an old set are recorded on the invoice. Fitting and demo visits are scheduled, warranty dates sit with the serial, and service calls are logged against the same customer.

Book a demoFree tech audit
  • Brands, models, serial numbers and price lists entered the way your showroom sells them
  • Customer list, open finance cases and credit balances migrated from your register
  • Price list and scheme changes made by our staff when a brand revises them

Appliance showrooms and multi-brand electronics dealers use this Electronics and Appliance Retail Software, which GullySystem sets up for the shop. Counter staff, fitters and the service team work on it. Every television, fridge and washing machine sits against its serial number, beside finance scheme cases, exchange values, warranty dates and service jobs. You choose which branches come on first.

Where it breaks today

What goes wrong before the software.

Serial numbers live on the carton

A warranty claim and a finance case both turn on the serial number of the set sold. It is written on the carton. From there it is copied by hand, then never found.

Finance cases are followed in a diary

A buyer pays part at the counter and the rest comes through a financier. Which cases are approved, which are pending and which were rejected is kept on loose paper.

Demo and fitting visits slip

An air conditioner or a washing machine is sold today and fitted later by a technician or by the brand. Nobody holds one list of what is still waiting.

Exchange sets come in with no record

An old television or fridge is taken in against a new purchase and valued on the spot. Where that set went afterwards, and for what, is rarely written down.

Warranty dates are matched by hand

A customer returns after a year. Is the set still in warranty? The invoice, the serial and the purchase date have to be hunted out each time.

Stock sits in two places at once

A showroom keeps display pieces on the floor and sealed boxes in the godown. A set promised to a buyer can turn out to be the opened demo piece.

How it runs

How the work flows through it, step by step.

  1. 1

    Enquiry

    A buyer walks in asking for a model, a capacity or a price range. The counter reads which brands and models are in stock and quotes from the current price list.

  2. 2

    Sale and scheme

    The set is picked and its serial number is scanned or typed. A finance scheme is chosen if the buyer wants one, and the down payment and exchange value go on the same bill.

  3. 3

    Billing and delivery

    A GST invoice covers the set, the stabiliser or stand and the fitting charge. A delivery note travels with the van. The buyer signs for what arrives.

  4. 4

    Installation and demo

    A fitter is assigned for mounting, gas charging or a demo at the house. The visit is marked done, and that date starts the warranty record.

  5. 5

    Service

    A fault is reported and a job opens against the serial. Work done at the showroom or sent to the brand service centre is followed to a closing note.

  6. 6

    Follow-up

    Warranty expiry, extended cover offers and yearly service reminders are sent by WhatsApp or text message, counted from the purchase date on file.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Serial-number stock

Hold every set against its serial or IMEI. Brand, model, godown or floor location, reorder level and a quick counter lookup sit beside it.

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Brand, model and price list

Keep the brands you carry, each model and its capacity, the current price list, scheme prices and the margin a model leaves.

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Counter sales and GST billing

Raise a GST invoice for the set, its stand or stabiliser and the fitting charge, and take cash, UPI, a card or a financier payment.

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Finance schemes and EMI cases

Record the financier and the down payment taken. The tenure the buyer chose and whether a case is approved, pending or rejected sit alongside.

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Old appliance exchange

Value an old television, fridge or washing machine taken in against a new sale, and follow that set until it is sold on or scrapped.

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Delivery, installation and demo

Schedule the van, the fitter and the demo visit, and mark each one done with the date the buyer accepted the set.

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Warranty and extended cover

Keep the purchase date, the warranty period and any extended cover with the serial, so the counter can answer a claim from one screen.

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Service and repair jobs

Open a job against the serial for a reported fault, note the parts drawn, and track a set sent out to the brand service centre.

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Distributor orders and scheme claims

Raise orders on distributors and brand offices, receive stock against them, and log the scheme and display claims the showroom is owed.

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Customer records and follow-up

Hold the buyer’s name, address, phone number, the sets bought and every visit, so a reminder or a service call starts from one record.

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Display pieces and godown transfers

Mark which sets are open on the floor as demo pieces, and move stock between the godown, the showroom and a second branch.

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Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Batch and Serial Tracking

    Every set is held against its serial or IMEI, with brand, model, godown or floor location and a quick counter lookup.

  • Price Lists and Schemes

    The current price list, scheme prices and the margin each model leaves are kept beside the brands and models carried.

  • Point of Sale Billing

    Counter staff raise a GST invoice for the set, its stand or stabiliser and the fitting charge, taking cash, UPI, card or financier payment.

  • Asset AMC Tracking

    Purchase date, warranty period and extended cover are kept with the serial, so the counter answers a claim from one screen.

  • Job Cards

    A service job opens against the serial for a reported fault, records the parts drawn, and tracks a set sent to the brand service centre.

  • Sales Returns and Credit Notes

    An old television, fridge or washing machine taken in against a new sale is valued, then followed until it is sold on or scrapped.

  • Multi-Outlet Stock

    Demo pieces on the floor are marked, and stock moves between the godown, the showroom and a second branch.

  • Purchase Order Management

    Orders go to distributors and brand offices, stock is received against them, and the scheme and display claims the showroom is owed are logged.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

More on this product

Topics beyond the modules.

Each page covers one part of how the system is used, connected or controlled.

Appliance Dealer Software Views for Owners and Counter

Each person in an electronics showroom sees the part of the record their own work needs.

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Reports for Appliance Dealers and Showroom Managers

These reports come from the serials, invoices, finance cases and service jobs the counter already enters.

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Appliance Dealer Software Connections to WhatsApp and Tally

The showroom system connects to the messaging, payment and accounting tools a dealer already uses.

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Who uses it

One system, each person sees their part.

For owners

Sales by brand and model, stock value in the godown, finance cases pending, exchange sets on hand and service calls still open all sit on one screen.

For the counter

Look up a model, quote from the price list, scan the serial, raise the invoice, open a finance case and take an exchange.

For delivery and installation staff

See the day’s deliveries and fitting visits, the sets and addresses involved, and mark the demo done at the house.

For service technicians

Read the jobs assigned to you, the fault reported, the serial of the set and the spare parts drawn from the store.

For store and purchase staff

Receive sets against distributor orders, record serial numbers, transfer stock between branches and watch models that are running low.

Reports

The numbers the owner asks for.

  • Sales by brand, model and salesperson
  • Stock on hand by serial, model and location
  • Finance cases by financier and status
  • Exchange sets taken in and sold on
  • Deliveries and installations still pending
  • Service calls open, closed and sent to the brand
  • Warranty cover ending in a chosen month
Good fit

Who this is built for.

  • Single-showroom appliance dealers selling televisions, fridges and washing machines
  • Multi-brand electronics showrooms with a godown behind the shop
  • Appliance dealers who sell on finance schemes and take exchanges
  • Computer and laptop retailers tracking serial numbers and warranty
  • Dealers who run their own fitting and service team
  • Electronics dealers running two or more branches in a town
Honest answer

When it is not the right choice.

  • A mobile accessory counter with no serial numbers to follow may find a billing app enough.
  • A dealer whose main trade is provisions and general goods will find Grocery Management System closer to the work.
  • A workshop that only repairs sets and sells nothing will use less than half of this.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your brands, models and price list

The brands you carry, the models and capacities, and the price list go in as your counter quotes them.

Finance and exchange practice

Which financiers you work with, how a down payment is taken and how you value an old set follow what the showroom does now.

Fitting and service teams

Whether a set is fitted by your own technician or by the brand service centre is set up the way your showroom works.

Customers and open cases migrated

Customer names, sets sold, warranty dates and finance cases still running come across from the register or software you keep now.

Messages and payments

Reminders leave by WhatsApp, by mail or as a text message, and the counter takes UPI or a card.

Hosting across branches

GullySystem runs the hosting, so each branch reads the same customer list and can see what the other holds in stock.

Works alongside

  • WhatsApp
  • SMS
  • Email
  • UPI and card payments
  • Tally export
  • Barcode and serial label printers
Common questions

Questions owners ask before a demo.

Is it only for electronics and appliance dealers?

Yes. Stock, finance cases, warranty and service are built around sets that carry a serial number. A dealer in general goods should look at another product.

Can every set be followed by serial number?

Yes. The serial or IMEI is recorded when stock is received and again when the set is billed, so one screen shows where it went.

Does it handle finance schemes and EMI cases?

It records the financier, the down payment, the tenure and the status of each case. What a financier approves is for the financier to decide.

How is an old set taken in exchange handled?

It is valued at the counter, entered on the invoice and counted as second-hand stock. How you value it is decided with you during set-up.

Can installation and demo visits be scheduled?

Yes. A fitter is given a date, and the visit is marked done with the buyer’s acceptance noted against the set.

Where are warranty dates kept?

With the serial, alongside the purchase date and any extended cover. The counter reads the cover before taking in a claim.

Can we see what each branch holds?

Yes. Stock is held by location, and a transfer between the godown, the floor and another branch is recorded as it is made.

Will the figures reach Tally?

Not built in. Your accountant can read sales and purchase figures inside GullySystem. Once the ledger layout is settled, we quote a Tally export separately.

Who owns the records?

You do. The proposal spells out the terms for taking the customer list, serial history and service records away.

Is this needed by a small counter?

Possibly not. If you sell a few sets a month and keep no credit, a notebook may still do. A free technology audit can say so plainly.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Industries

Businesses that use this.

Related

Related products.

Selling online

Selling these goods online as well?

These e-commerce pages describe the online side: the storefront, dealer ordering and the connections to a system like this one.

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