Follow each sale from the counter to serial number, finance file and claim.
Appliance and electronics dealers sell TVs, refrigerators and air conditioners with finance, exchange, cashback and installation attached to most bills. The system follows one sale from the counter to the serial number, the finance file, the installation visit and the brand claim. It keeps the warranty against that serial for the day a complaint arrives.
Appliance and electronics dealers work on thin margins. The month is decided by whether brand schemes are claimed, finance files are closed and deliveries are made on time, more than by the price on the bill.
Each bill needs to carry its serial number, its finance case, its delivery and its brand claim. These four travel together. They are usually kept in four places.
A family buys a washing machine during a festival offer. The salesperson checks stock, applies the brand cashback, takes the old machine in exchange and files a zero-interest instalment plan through the finance agent. The bill carries the serial number, and delivery is set for the weekend.
Paperwork follows. The brand’s service centre is called for the demo or installation, and the delivery crew brings back the old appliance. A set that fails on day one goes back to the distributor as a replacement for a set that arrived dead.
The finance disbursement is checked against the bill, and the scheme claim goes to the distributor with serial numbers and invoice copies before a deadline that differs by brand. In festive months this often runs on a paper register and a messaging group.
What goes wrong for appliance and electronics dealers without a proper system.
What we would build for appliance and electronics dealers.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
A requirements checklist for appliance and electronics dealers.
What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.
A product already built for appliance and electronics dealers.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
Electronics and Appliance Retail Software
Serial-number stock, finance schemes, exchange offers, installation and demo visits, warranty dates, service calls and tax billing for electronics and appliance dealers.
Other products in the same sector as appliance and electronics dealers.
- Auctioneer Management Software
- Battery Dealer Management Software
- Building Material Trading Software
- Wholesale and B2B Ordering Software
- Clothing Store Management Software
- Department Store Management Software
- Discount Store Management Software
- E-commerce Fulfilment Centre Management Software
- Electronic Components Distributor Management Software
- Florist Management System
- Furniture Showroom Management Software
- Home Theatre and AV Dealer Management Software
- All industry products
The business modules appliance and electronics dealers use most.
Each one is also available on its own, or inside a system built for you.
- Batch and Serial Tracking
- Price Lists and Schemes
- Point of Sale Billing
- Asset AMC Tracking
- Job Cards
- Sales Returns and Credit Notes
- Multi-Outlet Stock
- Purchase Order Management
- Barcodes and Labels
- Customer Support
- Goods Receipt (GRN)
- Knowledge Base
- Product Management
- Ticket Management
- All business solutions
All solutions by area
- Applicant Tracking (5)
- CRM (8)
- Finance & Accounting (10)
- Helpdesk (4)
- Human Resources (13)
- Inventory Management (5)
- Project Management (7)
- Manufacturing (6)
- Procurement (4)
- Sales and Distribution (6)
- Field Service (5)
- Statutory and Compliance (4)
- Retail and POS (4)
- Bookings and Appointments (3)
- Subscriptions (2)
- Assets and Fleet (4)
- Platform (6)
- Analytics (2)
- Documents (1)
Where AI can help appliance and electronics dealers.
Each one reads records you already keep, and a person approves every decision.
The services behind it.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreAPI and System Integration
Accounting software, WhatsApp, payment gateways, tax portals and your own apps sharing one set of numbers.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover, all set up under the client’s own Meta account. It connects WhatsApp to a CRM, billing or booking system, so every message is sent from an existing record and every reply is written back. It suits businesses that already take orders, payments or bookings in chat.
Learn moreAll our other services
- Custom Software and Product Engineering
- Software Maintenance, Support and Rescue
- AI and Intelligent Automation
- Data Engineering and Business Intelligence
- UI/UX Design and Prototyping
- Cloud Engineering and Managed Infrastructure
- DevOps & Automation Services
- QA and Software Testing
- Performance Engineering
- Cybersecurity and Application Security
- IoT and Edge Computing
- Technology Strategy and Product Consulting
- E-Commerce and Digital Commerce
- MVP Product Development
- Web and Mobile Application Development
- SaaS Product Development
- Data Migration and Moving Off Spreadsheets
- Training and Adoption
- Data Protection and Privacy Readiness
- Tax and e-Invoice Engineering
- Managed IT Support
- Dedicated Team and Staff Augmentation
- Business Intelligence and Reporting Tools
- Cloud Cost Optimisation
- Global Compliance and Localisation
Written for appliance and electronics dealers.
Practical notes on running the business, not product marketing.
How the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
The work we have published.
We only name clients whose work is published. None of them is in this trade; they show how the team works, not that it has built for this trade.
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Read the case study Paying guest accommodationSAM Atithi Pavathi: bed-level occupancy as the source of truth
PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.
Read the case study Microfinance and Self Help GroupsVikasa RDO: making SHG loan recovery auditable
Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.
Read the case studyQuestions appliance and electronics dealers ask before they call.
Can it work alongside our accounts system?
Not built in. Sales and purchases can leave as an export file once your ledger layout is settled, at an added price, and your accountant sees the layout first. Serials, finance cases and installations stay in the new system.
Does it raise the installation request with the brand?
No. That request still goes through the brand’s own portal or call centre. What the system does is record that it was raised, and chase it until the brand closes it, so no request sits unnoticed on a desk.
Can one finance payout be matched to many bills?
Not as standard. Each case carries its financier and status, and splitting a lump credit across the cases it paid for is built during implementation.
Can the customer get the bill and warranty details on WhatsApp?
Partly. Warranty expiry and service reminders are sent on WhatsApp, counted from the purchase date on file. Sending the bill itself that way is added during implementation.
Which things set the quotation for an appliance showroom?
Showrooms and warehouses count first, then counter staff and delivery crew who log in, then the brands and finance companies you claim from. A billing or ledger link adds effort, and so does moving serial-wise stock from sheets. Each piece is listed on its own line, so you can drop one and see how the total changes.
What does a dealer need to prepare before we begin?
A stock sheet with serial numbers, recent bills, a finance disbursement statement and a scheme claim file for each brand, with notes on exchange stock if you keep them. The showroom manager and an accounts clerk look at every billing and finance screen as it takes shape, and say where it differs from the counter.
Who keeps serial numbers and claim files if we change systems?
The showroom keeps the serials, the finance cases, warranty jobs and scheme claims. Serial and warranty exports in open formats are one request away. Repairs and questions go to the authors of the screens. Everything in it, from serials to claim files, stays with the showroom.
What happens after I share my requirements?
An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.
Bengaluru areas with many appliance and electronics dealers.
Cities where appliance and electronics dealers are common.
Related industries.
- Auctioneers
- Battery dealers
- Building material suppliers
- Clothing stores
- Corporate gifting companies
- Department stores
- Discount stores
- E-commerce fulfilment centres
- Electrical goods dealers
- Electronic components distributors
- Florists and flower shops
- FMCG distributors
- Furniture showrooms
- Home furnishing stores
- Home theatre and AV dealers
- Industrial tools distributors
- Jewellers
- Kirana and grocery stores
- Lighting stores
- Medical equipment dealers
- Office and cleaning supply dealers
- Outdoor and sports goods stores
- Paint dealers
- Pet stores
- Pharmaceutical distributors
- Plumbing material dealers
- Surgical and medical supplies distributors
- Tile and sanitaryware showrooms
- Uniform suppliers
- UPS and power backup dealers
- Water purifier dealers
Part of a wider group.
Also sell online?
The e-commerce pages cover the online side of this trade: storefronts, dealer ordering and the link to your stock.
- Mobile Phones & Accessories e-commerce
- Computers & Accessories e-commerce
- Audio Products e-commerce
- Cameras & Photography e-commerce
- Gaming e-commerce
- Wearable Technology e-commerce
- Home Appliances e-commerce
- Kitchen Appliances e-commerce
- Heating, Cooling & Air Quality e-commerce
- Water Purification e-commerce
- Restaurant & Hospitality Supplies e-commerce
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements