Your flower shop management system tracks which roses must go today and which wedding order needs a van.
Florists who sell at the counter, take wedding and event orders and deliver across the city need a flower shop management system that holds all three. Walk-ins, calls, your website and the delivery platforms land on one list, each with its slot. Every stem is tracked by age, so what must move today is flagged. Riders are given their deliveries from the same list.
- Arrangements, prices and delivery zones set the way your shop sells
- Customer list and the occasion dates you noted come across with it
- A support team that answers on WhatsApp
What goes wrong before the software.
The wedding order is spread across WhatsApp chats
The family changes the colours twice and adds forty more garlands. The final count is somewhere in a chat nobody can scroll back through.
Roses bought on Monday are in the bin by Thursday
Fresh stock comes in every morning and nobody tracks what is ageing. By the time someone notices, it can’t be sold.
Valentine’s week ordering is a guess
You order from memory of last year. Either red roses run out by noon on the 14th, or buckets of them are left at night.
Where is the bouquet, the customer asks
You call the rider, he is on the road, and nobody knows whether the flowers reached. The surprise is spoiled.
Regulars are forgotten after one order
Someone who ordered an anniversary bouquet last year will order again, if they are reminded a few days before. Nobody has the date written down.
Event bills are chased for months
The advance, the balance, and extra items added on the day are in a notebook. What a hotel or event company still owes is a guess.
How the work flows through it, step by step.
- 1
A wedding order on Tuesday
The family wants mandap flowers, forty garlands and two car decorations for Sunday. Arrangement, message card, delivery date and time slot go in at the counter. Counter, phone, website and platform orders all sit on the same list.
- 2
Buying and picking
Flowers go out oldest first, and anything near its limit is flagged. Forty garlands means more marigold than the shop holds, so a purchase order reaches your supplier the same afternoon.
- 3
Arranged and billed
A GST invoice is raised for the event order, with the advance recorded against it. Extra items added on Sunday morning go on the same bill. Nothing is written on a loose slip.
- 4
Deliveries handed out
Orders are given to riders by area and by how urgent they are. Each rider sees the address and the slot on his phone.
- 5
Delivered, with proof
The rider uploads proof of delivery, and the customer is told. At four in the afternoon you can still see which orders are out.
- 6
Next year, before the date
The birthday and the anniversary stay on the customer record. A reminder or an offer goes out before the date comes round again.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
Orders from every channel
Walk-in, phone, website, and platform orders on one list, each with its arrangement, card message, date, and slot.
Learn moreFlower stock by age
Stems and gift items tracked across shops with ageing and expiry alerts, low-stock warnings, and purchase orders to suppliers.
Learn moreFlorist delivery management
Deliveries assigned by area, urgency, and time slot. Riders update status and upload proof of delivery from their phones.
Learn moreFlower shop billing system
GST invoices for a single bouquet, a standing flower subscription, or a wedding order, with advances and balances tracked.
Learn moreCustomers and occasions
Past orders, preferences, and the birthdays and anniversaries each customer orders for, with reminders before the date.
Learn moreLoyalty points
Points or discounts earned on each order and redeemed at the counter, with reminders before points lapse.
Learn moreFestive promotions
Offers for Valentine’s Day, Diwali, or wedding season, scheduled to start and end on their own and sent to the right customers.
Learn moreThe shop on your phone
Orders, stock, deliveries, and billing from a phone, including where each rider is and what has been delivered.
Learn moreSales and wastage dashboard
Which arrangements sell, which stock went unsold, and how last season’s peak days went before you order for the next one.
Learn moreOne system, each person sees their part.
Owner
Sales by arrangement and shop, stock at risk, event dues, and how busy days compared with last year.
Counter staff
Taking orders with the card message and slot, billing, and checking status when a customer calls.
Florist
Today’s arrangements in delivery order, and the stock that must be used first.
Delivery rider
Assigned deliveries with address and slot, a status button, and proof of delivery upload.
The numbers the owner asks for.
- Sales by arrangement, occasion, and shop
- Stock ageing and flowers written off
- Peak days this year compared with last year
- Deliveries by rider and area, with those still pending
- Money owed on event and corporate orders
- Customers with occasions coming up this month
Who this is built for.
- Neighbourhood florists who deliver bouquets across the city
- Wedding and event florists handling mandap, stage, and car decoration orders
- Flower shops selling through their own website and on delivery platforms
- Florists with two or more shops sharing one stock
- Florists supplying hotels, offices, and homes on a standing subscription
When it is not the right choice.
- A loose-flower stall selling by the kilo at the market can manage with a notebook and UPI.
- It does not bring you orders from delivery platforms by itself. It records the orders you receive there.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Your arrangements and prices
Bouquets, garlands, decoration packages and add-ons go in with your own prices.
Customers and occasions moved across
Your customer list arrives from phone contacts or Excel, with any birthdays and anniversaries you had noted against a name.
Delivery areas and slots
Delivery zones, slot times and riders are configured so assignments match how you already dispatch.
Payments and messages
UPI and card at the counter and online. SMS or email updates when an order goes out and when it lands.
Hosting, and the season changes
We host it for you. Before Valentine’s week or wedding season, tell us what needs changing and we change it.
Works alongside
- Tally
- SMS
- UPI and payment gateways
- Your website
Questions owners ask before a demo.
What does florist management software help with that a notebook doesn’t?
It keeps every order with its slot, every stem with its age, and every customer with their occasion dates. The notebook can’t warn you that roses are on day three or that an anniversary is next week.
Can the flower shop management software handle wedding and event orders?
Yes. An event order carries its items, date, advance, and balance, and extra items added later go on the same bill. You see what each event customer still owes.
Does it track flowers by freshness?
Yes. Stock is tracked with its age and expiry, and alerts show what should be used or sold first. Over a season you see how much was written off.
Can orders from delivery platforms go into it?
Platform orders can be recorded on the same list as your own. Whether they come in automatically depends on the platform, and we check that during set-up.
Is there a florist management app for delivery riders?
Yes. Riders see their deliveries on a phone, update status, and upload proof of delivery. You can follow the day’s deliveries from your own phone.
Do the sales entries reach Tally?
Through an export, yes. Sales and purchase entries go to your accountant to post in Tally. A direct feed into Tally is possible if you ask for it at set-up. GST invoices are made inside the florist system.
What about our customer list and occasion dates?
They are imported. Customers, past orders and any dates you had noted come in from Excel or your phone. You check the list before go-live.
Who owns the order and customer data?
You do. Everything entered belongs to your shop, reports export from your phone or computer, and the proposal covers a full copy.
What does it cost to run?
No price is on the website. It turns on how many shops and riders you have, and which channels you take orders from. You see it working, and the figure arrives in writing afterwards.
I run one small shop. Is this too much?
It may be. If you rarely deliver and take few event orders, a billing app will do. Sit through our free technology audit before you decide, and we will say plainly whether this fits one small shop.
Businesses that use this.
Related products.
See Florist Management System with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
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