Skip to main content
GullySystem
Flowers and gifting · Florist Management System

One connected system for orders, flower stock and deliveries.

Hold counter billing, wedding and event orders, and city deliveries in one place for your flower shop. Walk-in, phone, website and delivery platform orders land on one list, each with its slot. Every stem is tracked by age, so stock that must move today is flagged, and riders receive their run from the same list.

  • Arrangements, prices and delivery zones configured the way your shop sells
  • Customer list and occasion dates migrated with your records
  • Support by the team that configured it, available on WhatsApp

Florist Management System is the flower shop billing and order system GullySystem sets up for florists. Flower shops that deliver bouquets across the city, run wedding work and sell on delivery platforms use it. Owners, counter staff and riders share one list. It holds orders from every channel, flower stock by age, delivery slots with proof, and the occasions each customer orders for. Counter billing follows the order, with advances and balances tracked.

Where it breaks today

What goes wrong before the software.

Event orders are spread across chats

A family changes colours and adds garlands over several messages. The final count sits in a conversation that is hard to review.

Fresh stock is not tracked by age

Flowers arrive every morning, and ageing stock is not always noticed. Stock that could have been sold earlier is written off.

Peak-week ordering relies on memory

Orders for Valentine’s week are based on the previous year. Popular flowers run out, or surplus stock is left at night.

Delivery status is unclear

The customer asks where the bouquet is. Without status from the rider, the shop has no answer.

Repeat customers are not reminded

A customer who ordered an anniversary bouquet last year is likely to order again if reminded. The date is often not recorded.

Event dues are tracked informally

Advances, balances and extra items added on the day are kept in a notebook. What an event customer still owes is difficult to confirm.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Order intake

    Take the order at the counter, by phone, on the website or from a platform. Arrangement, message card, delivery date and time slot are recorded on one list.

  2. 2

    Buying and picking

    Flowers are used oldest first, and stock near its limit is flagged. A purchase order reaches the supplier when an event needs more than the shop holds.

  3. 3

    Arranging and billing

    Raise a tax invoice for the event order with the advance recorded against it. Extra items added later go on the same bill.

  4. 4

    Dispatch

    Orders are assigned to riders by area and urgency. Each rider sees the address and slot on a phone.

  5. 5

    Delivery and proof

    The rider uploads proof of delivery, and the customer is informed. The shop sees which orders are out during the day.

  6. 6

    Occasion reminders

    Birthdays and anniversaries stay on the customer record. A reminder or offer goes out before the date returns.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Order Management

    Walk-in, phone, website and platform orders share one list, advance orders included, each carrying its arrangement, card message, date and delivery slot.

  • Stock Tracking and Alerts

    Stems, fillers, pots, packaging and gift items are tracked across shops, with ageing and spoilage alerts, low-stock warnings and purchase orders to suppliers.

  • Point of Sale Billing

    The counter bills a single bouquet, a flower subscription or a wedding order with tax invoices, tracking advances and balances along the way.

  • Loyalty and Offers

    Points or discounts are awarded on each order and redeemed at the counter, with reminders sent before a customer’s points lapse.

  • Dashboards and KPIs

    The owner reviews which arrangements sell, which stock went unsold and how peak days performed before ordering for the next season.

  • WhatsApp, SMS and Email Notifications

    Past orders, preferences and each customer’s birthdays and anniversaries are stored, and reminders go out before the date so repeat orders come in.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Connections

Tools it connects to.

Each connection is scoped for your own account, one data flow at a time.

Who uses it

One system, each person sees their part.

For owners

See sales by arrangement and shop, stock at risk, event dues and how busy days compare with last year.

For counter staff

Take orders with the card message and slot, prepare bills and check status when a customer calls.

For florists

See today’s arrangements in delivery order and the stock that should be used first.

For delivery riders

See assigned deliveries with address and slot, update status and upload proof of delivery.

Reports

The numbers the owner asks for.

  • Sales by arrangement, occasion, and shop
  • Stock ageing, spoilage and flowers written off
  • Peak days this year compared with last year
  • Deliveries by rider and area, with those still pending
  • Money owed on event and corporate orders
  • Customers with occasions coming up this month
Good fit

Who this is built for.

  • Neighbourhood florists who deliver bouquets across the city
  • Wedding and event florists handling stage, entrance and car decoration orders
  • Flower shops selling through their own website and on delivery platforms
  • Florists with two or more shops sharing one stock
  • Florists supplying hotels, offices, and homes on a standing subscription
Honest answer

When it is not the right choice.

  • A loose-flower stall selling by the kilo at the market can manage with a notebook and cash.
  • It does not bring you orders from delivery platforms by itself. It records the orders you receive there.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your arrangements and prices

Bouquets, garlands, decoration packages and add-ons are entered with your own prices.

Customers and occasions migrated

Your customer list is brought in from phone contacts or Excel, with birthdays and anniversaries noted against each name.

Delivery areas and slots

Delivery zones, slot times and riders are configured to match how you dispatch.

Payments and messages

Card and mobile wallet payments are available at the counter and online. SMS or email updates go out when an order is dispatched and delivered.

Hosting and seasonal changes

GullySystem hosts the system. Ahead of Valentine’s week or wedding season, tell us what needs to change and we update it.

Works alongside

  • Accounting export
  • WhatsApp
  • SMS
  • Email
  • Mobile wallets and payment gateways
  • Your website
Common questions

Questions owners ask before a demo.

Does it bill at the counter the way a POS does?

Yes. A walk-in sale is billed at the counter with tax added, paid by card or wallet, and loyalty points are redeemed on the same bill. The counter bill and a delivery order sit on the same list.

Can it handle wedding and event orders?

Yes. An event order carries its items, date, advance and balance, and extra items added later go on the same bill. You see what each event customer still owes.

How is flower freshness tracked, and what reduces stock?

Stock is held with its age and expiry, and alerts show what should be used or sold first. Arrangements carry no stored recipe or stem list, so stems are reduced as they are issued from stock. Over a season you can see how much was written off.

Can standing orders to hotels and offices be billed for the month?

Yes. A standing order is held as a subscription on the customer record and invoiced for the period you agree, which is usually a month. What is still owed shows against that customer.

Can orders from delivery platforms go into it?

Platform orders can be recorded on the same list as your own. Whether they arrive automatically depends on the platform, and this is checked during set-up.

Is there an app for delivery riders?

Yes. Riders see their deliveries on a phone, update status and upload proof of delivery, and you can follow the day’s deliveries from your own phone.

Do sales entries reach our accounting package?

Through an export, yes. Sales and purchase entries go to your accountant to post in your accounting package. A direct feed is possible if requested at set-up.

Who owns the order and customer data?

Your shop does. Reports export from a phone or computer, and the proposal covers a full copy.

What does it cost?

Shops, riders and the channels you take orders from all shape the figure. A wallet link, the website connection and the export to your accountant each carry a separate price. A customer list to bring in adds work. No price is published. You see it working first. The figure follows in writing.

Is it larger than one small shop needs?

It can be, for a shop that rarely delivers. If you take few event orders, a billing app may be enough. Describe a typical wedding week at your counter and we will tell you if this is more than you need.

How soon can the counter and delivery riders work from it?

Orders from every channel, flower stock by age, delivery slots and counter billing would open the account. Loyalty points come after the customer and occasion records are in. Festive promotions, mobile management and the dashboard come last. A date accompanies each stage in the proposal. A festival peak can shift things.

What should the owner lay out before the shop is set up?

Lay out your arrangement and add-on price list, the customer list from phone contacts or Excel, delivery areas with slot times, and the stock you hold. A recent bill and a wedding order sheet show current practice. The owner, a florist and a rider lead should each nominate someone. Marketplace order access is needed.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Selling online

Selling these goods online as well?

These e-commerce pages describe the online side: the storefront, dealer ordering and the connections to a system like this one.

Your requirements

See Florist Management System set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements