Delivery Management for Florist Shops

Delivery management plans the day’s runs, assigns orders to riders, records status and collects proof of delivery. The counter sees which orders are still out, and customers receive status messages.

Share your requirements

Assigning the day’s deliveries

By area

Orders are grouped by area so that one rider covers one route, and two bouquets do not send a rider across the city and back.

By slot

An evening slot is planned as its own run. Afternoon bookings stay apart from it.

By urgency

Funeral wreaths and anniversary bouquets carry different priorities, and the rider’s list is ordered to match them, with the tightest deadline first.

Address and card message

Both appear on the rider’s phone at the time of the run. He does not ring the shop to ask which floor.

Proof at the door

The rider marks the order delivered and uploads proof. It is kept if a customer later says the order never arrived.

Customer status messages

The customer is told when the order goes out and again when it is delivered. Many calls to the counter about a late bouquet are really calls about missing status, and the messages remove that need.

What the counter can answer

Which orders are still out at any hour
Which rider holds which delivery, and in which slot
Failed deliveries with the reason the rider gave
How full the evening slot is before another promise is made

Status, not live tracking

Status is what the rider marks: picked up, delivered, or not delivered with a reason. There is no moving map. For a shop with a few riders, that record is what the counter works from.

FAQ

Frequently asked questions

How is this different from a WhatsApp group for riders?

A group sends every message to every rider. Here each rider gets his own list with addresses and slots, and the counter gets one screen showing what is still out.

Can we run time slots?

Yes, using the slots you already sell. Orders are assigned into them, and the counter can see how full the evening is before promising another one.

What happens when nobody is home?

The rider marks the order not delivered with a reason. It returns to the counter’s screen, so a second attempt can be agreed with the customer.

Can third-party riders be used on busy days?

Yes. The order is still recorded and assigned, and someone marks it delivered. Proof of delivery depends on whoever carries the flowers.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

A senior engineer reads your answers. Nobody phones first.
Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.