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GullySystem
Retail · Department Store Management Software

One connected system for department stock, concession counters, tills and supplier accounts.

Manage stock by department and floor, seasonal buying, supplier orders, markdowns, concession counters, gift cards, layaway, returns, tills and loyalty in one system. Each department carries its own sales, margin and ageing stock, and each concession brand has its own settlement. Cashiers sell on one screen and finance reconciles every tender at close. Nothing is retyped.

  • Departments, season codes and markdown rules keyed in as your buyers plan them
  • Item list, supplier balances and open gift cards brought across
  • Local currency and tax rules applied and walked through with you

Department Store Management Software, configured by GullySystem, runs stock, buying, tills and concession counters for department stores. Each department holds its own stock, markdowns and margin, while brand-owned counters ring through the same tills and are settled by commission. Gift cards, layaway and returns post to the same records, and finance reconciles tender at close.

Where it breaks today

What goes wrong before the software.

The till total hides the departments

One figure for the day’s takings says nothing about which department earned it. A buyer wanting margin on menswear against homeware has to rebuild it from item sales and purchase costs. That is rarely done mid-season.

Concession counters are settled in spreadsheets

A brand’s beauty or watch counter sells through the store’s tills and is paid less commission. Returns, staff discounts and card charges are netted out by hand at month end.

Seasonal stock ages without a flag

Autumn coats and summer sandals sit on a rail past their season. A markdown goes on when someone notices. Sell-through should decide it.

Price changes leave no trail

A ticket is reduced on the floor or a price is overridden at a till. Who approved it and which units it touched are not recorded. The trail ends there.

Gift cards and layaway are tracked off the system

A gift card is a liability until redeemed. A layaway item is held in a back room against a deposit. Both live in books that finance reads once a month, if at all.

Supplier statements do not match receipts

A supplier’s statement lists invoices for deliveries that arrived in parts. The stockroom’s receiving notes are on paper, so queries take days.

How it runs

How the work flows through it, step by step.

  1. 1

    Season plan and buying

    Buyers plan each department’s season and raise purchase orders to suppliers. Delivery windows and ticket prices are recorded with each order.

  2. 2

    Receiving and ticketing

    Goods are received against the order in the stockroom. Shortages and damage are noted. Items are then labelled and sent to the floor.

  3. 3

    Selling at the till

    Cashiers scan items, apply staff discounts or loyalty offers and take cash, card or a gift card. Concession sales are tagged to the brand.

  4. 4

    Returns, layaway and gift cards

    Returns and exchanges are recorded with a reason. Layaway items are held against deposits, and gift cards are issued and redeemed.

  5. 5

    Markdown and transfers

    Ageing lines are marked down with an approval. Transfers between floors or to the outlet rail are logged when they happen.

  6. 6

    Close and settlement

    Finance reconciles each till’s tender. Concession brands are settled. Supplier statements are matched to goods received.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Department and floor stock

Hold stock by department, floor, display and stockroom, with season, supplier, size and colour variants, and record transfers between them.

Season buying and purchase orders

Raise orders against a department’s season plan, record delivery windows and ticket prices, and track what is outstanding by supplier.

Goods receiving and ticketing

Receive deliveries against the order, log short and damaged items, and print barcode tickets for the floor.

Tills and tender reconciliation

Cashiers sell with barcodes, discounts and offers. Each shift’s cash, card and gift card totals are reconciled against the till at close.

Concession counters and settlements

Tag sales to the owning brand, then produce a settlement of takings less commission, returns and card charges for approval and payment.

Markdowns and promotions

Plan markdowns and promotions by department and date range, require an approval, and compare sell-through before and after.

Gift cards and layaway

Issue and redeem gift cards with a live balance, and hold layaway items with deposits, due dates and release on final payment.

Returns and exchanges

Record returns with a reason, return to stock or to the supplier, and issue a credit, an exchange or a refund to the original tender.

Loyalty and customer accounts

Link purchases to a customer account for points, offers and store-card balances, and read spend by department.

Supplier accounts and payables

Match each statement from a supplier to goods received, record disputes and show what is due, oldest first.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Multi-Outlet Stock

    Each floor, display and stockroom keeps its own count of an item, and a transfer between them moves the stock without losing the trail.

  • Purchase Order Management

    Buyers raise orders against a department’s season plan, and each order tracks its delivery window and what the supplier still owes.

  • Goods Receipt (GRN)

    The stockroom receives line by line against the order, notes short and damaged items, and the receipt later matches the supplier’s statement.

  • Point of Sale Billing

    Cashiers sell by barcode with staff discounts and offers, and each shift’s cash, card and gift card totals are compared at close.

  • Price Lists and Schemes

    A department’s markdown or promotion runs for its set dates at the approved price, so tickets and tills never disagree.

  • Loyalty and Offers

    Purchases link to a customer’s account for points and offers, and spend can be read by department across floors.

  • Sales Returns and Credit Notes

    A return records its reason and goes back to the shelf or to the supplier, with a credit, exchange or refund to the original tender.

  • Vendor Management

    Each supplier’s terms, invoices and disputes sit on one record, and the statement is matched against what the stockroom actually received.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For store managers

See sales, margin and stock age by department, tills open, markdowns waiting and concession settlements due.

For buyers and merchandisers

Plan the season, raise orders, follow sell-through and propose markdowns for the department they own.

For cashiers and floor staff

Sell, take gift cards, record returns and layaway, and see item availability across floors.

For stockroom staff

Receive against orders, log shortages, ticket items and record transfers to the floor.

For finance

Reconcile tills, settle concessions, match supplier statements and read gift card liabilities.

Reports

The numbers the owner asks for.

  • Sales and margin by department and season
  • Stock age and sell-through by department
  • Markdowns approved and their effect on sales
  • Concession settlements by brand and month
  • Gift card balances outstanding
  • Till variances by shift and cashier
  • Supplier invoices matched and in dispute
Good fit

Who this is built for.

  • Department stores with several buyers and separate floors
  • Stores that host brand-owned counters paid by commission
  • Retailers selling fashion, homeware, beauty and electronics under one roof
  • Stores that run gift cards, layaway and store accounts for regulars
  • Chains of two or three department stores that share a buying team
Honest answer

When it is not the right choice.

  • A single-category shop with one till and no concessions can use a simpler retail system.
  • Specialist retailers will find Clothing Store Management Software, Electronics Retail Management Software or Furniture Showroom Management Software closer.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Departments and seasons

Department names, season codes, size and colour variants and the buying calendar are set up as your buyers plan.

Markdown and approval rules

Who may reduce a price, by how much and on which department follows your own approval ladder.

Concession terms

Each brand’s commission rate, settlement date and deductions are entered once and applied at every settlement.

Items and balances brought over

From the first day the item list, what you owe suppliers, unredeemed gift cards and layaway holds are already in place, taken from your register or spreadsheet.

Currency and local tax

Your currency, tax invoice layout and local tax rules follow the country you trade in, and we walk through them with you at implementation.

Hosted by GullySystem

GullySystem hosts the system, so floors, tills, stockroom and finance read the same stock and tender records.

Works alongside

  • Barcode scanners and receipt printers
  • Card payment terminals
  • WhatsApp or other messaging
  • SMS
  • Email
  • Accounting export
  • Online shop
Common questions

Questions owners ask before a demo.

Can each department see its own figures?

Yes. Stock, sales, margin and markdown are held by department, so a buyer reads only the department they own, and a store manager reads the whole floor.

How are brand-owned counters settled?

Sales at a counter are tagged to its brand. A settlement lists takings, returns, staff discounts and card charges, deducts the agreed commission and shows the amount payable.

Can a markdown need approval?

Yes. A reduction is proposed for a department and date range, approved by the person your rules name and then applied. The record shows who approved it and the stock covered.

Does it handle gift cards and layaway?

Yes. A gift card carries a live balance and is redeemed at any till. A layaway item is held against its deposit and released when the last payment posts.

What does the closing routine include?

Each till’s cash, card and gift card totals are compared with the sales it recorded. Variances are noted per shift. Finance then posts the day from one summary.

Can stockroom staff receive against supplier orders?

Yes. Deliveries are received line by line against the purchase order, with shortages and damage noted. The supplier’s statement is later matched to those receipts.

Can item lists and open balances be moved across?

Yes. The register or spreadsheet feeds in the item list, supplier balances, gift cards and layaway holds, and store staff review the imported records before opening day.

Who owns the store’s data?

You do. Items, sales and settlement data stay yours, and the format for taking them out is agreed when the quotation is drawn up.

How is pricing decided?

The figure follows the number of tills, departments and stockrooms, and whether concessions and an online link are included. You see a demo built around your own floors, and the proposal that follows names the cost.

Does it run when the internet drops?

Selling needs a connection, so a till pauses until the link returns. Offline selling is not included, though it can be scoped as separate work.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Book a demo

See Department Store Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

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