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GullySystem
Furniture retail · Furniture Showroom Management Software

Stock, quotations, orders and deliveries for furniture showrooms.

Count stock on the showroom floor, in the warehouse and on order separately, so a salesperson knows which sofa can leave the building. Each sale carries its quotation, the fabric swatch code and finish the customer chose, the advance paid, the delivery and fitting date, and any complaint that follows. Floor staff read the live count on screen and never need to ring the store room.

  • Catalogue, swatch codes, finishes and price lists loaded before anyone quotes, with every model photographed, measured and priced by your own team
  • Floor and warehouse stock counted
  • Built, hosted and supported by one team

This furniture showroom software counts floor and warehouse stock apart. GullySystem sets it up for furniture shops, branches and manufacturers with their own retail floor. Salespeople, the warehouse and the delivery crew work from the same quotations, custom orders in fabric and finish, advances and delivery dates. You choose the price lists and discount limits.

Where it breaks today

What goes wrong before the software.

Display pieces are sold as new stock

Display pieces get sold. A customer wants a dining set by a set date, and where stock is not separated, the only sideboard left may be the floor piece with scratched veneer.

Fabric and finish details are lost in handoffs

The swatch code and finish are written in an order book and retyped in messages to the workshop. Small differences between copies lead to wrong deliveries and returned recliners.

Pending balances are not visible

Advances are noted in a receipt book. Balances are collected at delivery, and a missed payment on a wardrobe, a bed or a full dining set may go unnoticed for days.

Deliveries are planned informally

The list goes by chat. The driver gets the delivery list as a message, so the counter cannot easily tell a customer when a bed frame, with its mattress and headboard, will arrive.

Open quotations are not followed up

A customer takes the quote home. Without a list of open quotes nobody calls back, and the sale goes to the next showroom, often a week later and without anyone noticing.

After-sales complaints are recorded on paper

Complaints sit on paper. A carpenter is sent when someone remembers, and the customer often calls more than once about a loose hinge, a sagging cushion or a chipped laminate edge.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Enquiry

    Log the enquiry. Note the room, the budget and a call-back date. Phone, walk-in and online enquiries land in one list, so none is lost between the counter, the website and the salesperson’s notebook.

  2. 2

    Quotation

    Build the quotation from the catalogue with size, swatch code, finish and discount, send it the same day and keep it open until the customer decides.

  3. 3

    Order and advance

    An accepted quote becomes an order. The advance is recorded and a piece is reserved from the warehouse, while custom orders reach the workshop with the swatch code and finish stated exactly.

  4. 4

    Delivery and fitting

    Book a date, vehicle and crew once the piece is ready. Customers hear the date before dispatch.

  5. 5

    Balance and invoice

    Collect the balance at delivery, or before dispatch if that is your policy. Then issue a tax invoice against the order, and keep anything still owed on a report until it clears.

  6. 6

    After-sales

    Log a complaint against the original order, assign it to a carpenter and close it once the customer confirms the repair, polishing or replacement.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Furniture inventory and stock control

Track stock by item, showroom and warehouse, with display pieces marked apart. Low-stock chairs, sofas and mattresses are flagged for reordering, and knock-down units are counted by carton and by piece.

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Product catalogue

Maintain every model with photos, sizes, fabric swatch, veneer, laminate and polish options, and prices, so salespeople and the office quote from the same catalogue.

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Furniture quotation software

Build quotes from the catalogue with size, fabric, finish, discount and delivery charges. Open quotes stay on a list, with a call-back date against each, until they are won or lost.

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Orders and custom orders

Hold the items, the customer’s fabric and finish choices, and the status from booking to delivery. Custom pieces such as a walnut wardrobe or a rosewood bed are tracked from workshop to doorstep.

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Billing with advance and balance

Record advances, part payments and balances against the order by cash, card, bank transfer or cheque. Tax invoices follow from the order, using the tax type for your country.

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Delivery and installation scheduling

Plan deliveries by date, vehicle and crew, with fitting and flat-pack pieces marked where needed, so the counter can tell a customer exactly where the order stands.

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Furniture CRM and customer records

Keep customer records with purchase history, open quotes and past complaints. Walk-ins receive follow-up dates, so a lounge customer is called about the matching ottoman.

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Pricing and discounts

Configure price lists, seasonal offers and discount limits by staff level, so the same recliner, credenza or chaise is priced alike at every counter on the floor.

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Feedback and after-sales complaints

Log complaints against the order and assign them to a carpenter or upholsterer. Each is tracked to closure, with customer feedback recorded on the same record.

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Customer messages and offers

Send order updates, delivery dates and seasonal offers over SMS, email and WhatsApp. Group past buyers by what they bought, such as sofas, bunk beds or mattresses.

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More than one showroom

Run several showrooms and warehouses on one system, with stock, sales and customers visible across all of them for the owner.

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Staff attendance and payroll

Manage attendance, shifts, leave and salaries for sales staff, polishers, carpenters, delivery crew and helpers, with overtime for peak sale weeks.

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Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Stock Tracking and Alerts

    Stock is counted by item, showroom and warehouse, display pieces are marked separately, and low-stock items are flagged for reordering.

  • Product Management

    Every model sits in one catalogue with photos, sizes, fabric and finish options and prices, which salespeople and the office both use.

  • Estimate/Quotation Management

    Salespeople build quotes from the catalogue with size, fabric, finish, discount and delivery charges, and open quotes stay listed until won or lost.

  • Order Management

    A confirmed order holds the items, the customer’s fabric and finish choices and a status from booking to delivery, with custom pieces tracked until arrival.

  • Invoice Management

    Advances, part payments and balances are recorded against the order by cash, card, bank transfer or cheque, and tax invoices are generated from that order.

  • Price Lists and Schemes

    Managers configure price lists, seasonal offers and discount limits by staff level, so the same piece is priced consistently across the floor.

  • Multi-Branch Consolidation

    Several showrooms and warehouses run on one system, and the owner sees stock, sales and customers across all of them.

  • Payroll Management

    Attendance, shifts, leave and salaries are managed together for sales staff, delivery crew and helpers.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For owners

See sales by showroom and salesperson, pending balances, stock value in each location and the deliveries due this week, without asking three people.

For salespeople

Check live stock and build quotations. Book orders with the customer’s fabric and finish, and follow up open quotes by phone.

For warehouse managers

Receive stock, reserve pieces against orders and mark what has left for delivery, so the same piece is never promised twice.

For delivery supervisors

Plan the day’s deliveries and fittings by vehicle and crew, then record what was delivered, assembled and collected from each customer.

For accounts

Record advances and balances. Issue tax invoices and pass entries to your accountant.

Reports

The numbers the owner asks for.

  • Sales by showroom, salesperson, category and month
  • Pending balances by order and age
  • Stock by location, display and slow-moving pieces shown apart
  • Quotations sent against orders won, by salesperson
  • Deliveries due, done and rescheduled this week
  • Open after-sales complaints and their waiting time
Good fit

Who this is built for.

  • Furniture showrooms with a separate warehouse
  • Showrooms taking custom orders in fabric and finish
  • Furniture shops with more than one branch
  • Manufacturers that run their own retail showroom
  • Stores selling sofas, beds, mattresses and dining sets
  • Showrooms with their own delivery crew
Honest answer

When it is not the right choice.

  • A small shop that sells from floor stock only, where simple billing software and a stock register are enough, and nothing is ordered in fabric or finish.
  • A pure online furniture store with no showroom, warehouse or stock records yet, which needs its storefront and product pages built first rather than a showroom system.
  • A manufacturer who needs production planned from timber and board to finished pieces will find Manufacturing Production Management Software covers that work.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your catalogue and options

Models, sizes, swatch codes, finishes and price lists are loaded the way your salespeople describe them, before anyone writes a single quote.

Opening stock by location

Floor, warehouse and display stock is counted with your team and entered first.

Open orders and balances migrated

Orders not yet delivered, advances taken and balances pending are brought in from your order book and Excel sheets. Each is then checked against the receipt book.

Accounts, payments and WhatsApp

Invoices and receipts export for your accountant’s package. Bank transfer and card payments are recorded against orders, and quotes, delivery dates and fitting slots go out on WhatsApp.

Training and support

Staff each learn their own screen. The same team then handles changes and support.

Works alongside

  • Accounting package export
  • WhatsApp
  • SMS
  • Email
  • Bank transfer and payment gateways
Common questions

Questions owners ask before a demo.

Can it show display and warehouse stock separately?

Yes. Stock is kept by location, and display pieces are marked on their own, so a salesperson can see whether a model can be delivered new.

Can it record custom orders in fabric and finish?

Yes. Each order line carries the size, swatch code and finish the customer chose, and the same details go to the workshop or supplier, so nothing is retyped.

How are advance and balance payments handled?

The advance, any part payments and the balance are recorded against the order. Pending balances stay on a report until cleared, and the tax invoice is issued from the order itself.

Is there a counter POS with barcode scanning?

No. A bill is built from the quotation or the order, not by scanning items at a counter. Barcode labels are a separate matter.

Does it keep purchases from manufacturers and what we owe them?

No. Goods arriving from a manufacturer are received into the warehouse as stock. Purchase bills and supplier dues stay with your accountant, because the software holds only the selling side.

Does our accountant keep using their accounting package?

Yes. Invoices and receipts export for import into the accounting package. A direct link is scoped at set-up if you prefer one.

Can salespeople use it on the showroom floor?

Yes. It works in a phone or tablet browser, so a salesperson can check stock and make a quotation while standing beside the customer and the sofa.

Does it arrange instalment finance for customers?

No. It records payments against the order, including an amount paid by a finance company. The finance itself is arranged outside the software, between the customer and the lender.

Who owns our data?

Your business does. The proposal sets out the handover.

What does it cost?

It depends on your showrooms, warehouses and modules. Priced on their own are messaging, payment gateways and the link to your accounting package. Catalogue loading and open orders to migrate add work. No price is published. A demo with your own products comes first. The figure follows in writing, part by part.

What would salespeople get first, and what waits?

The product catalogue, quotations, orders with custom finishes and billing with advances would arrive first. Inventory by showroom and warehouse follows. Delivery scheduling, complaints, messages and payroll come after. Each release is dated in the proposal. Photos and swatch codes make catalogue entry slow.

What should showroom managers collect ahead of set-up?

Collect the catalogue with models, sizes, swatch codes and finishes, the price lists, a floor and warehouse stock count, and orders not yet delivered with advances taken. A sample quotation and a delivery slip show current practice. Sales, the warehouse, delivery and accounts each need a contact. Your accountant’s package details help.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Your requirements

See Furniture Showroom Management Software set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements