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GullySystem
Furniture retail · Furniture Showroom Management Software

Your furniture showroom software follows a sofa to the customer’s living room, and the balance with it.

Every sofa on the floor, in the godown and on order is counted separately by this furniture showroom management software. A sale carries its quotation, the fabric code and finish the customer chose, the advance paid, the delivery and fitting date, and any complaint that follows. Salespeople stop ringing the godown to check stock. Pending balances and deliveries sit on one screen.

  • Catalogue, fabric codes, finishes and price lists loaded before anyone quotes
  • Showroom, display and godown stock counted with your own people
  • Built, hosted and answered for by one team in Bengaluru
Where it breaks today

What goes wrong before the software.

The salesman sells a piece that is only on display

The customer wants the dining set by Sunday. The floor staff promise it, then find the only piece left is the display one with a scratch.

Fabric and finish get lost between showroom and workshop

The customer chose a particular fabric code and walnut finish. It was written on the order book, typed differently on WhatsApp, and the sofa arrives in the wrong colour.

Nobody knows who still owes the balance

Advances are noted in the receipt book and balances collected at delivery. When the driver comes back without the cheque, nobody notices for a week.

Deliveries are planned on the driver’s phone

The delivery list is a WhatsApp message to the tempo driver. When a customer calls to ask when the wardrobe is coming, the counter has no answer.

Quotations are made in Word and forgotten

A customer takes a quote home to discuss with family. Nobody calls back, and there is no list of quotes still open.

After-sales complaints live in a notebook

A recliner stops working or a drawer runner breaks. The complaint is written down, the carpenter is sent when someone remembers, and the customer calls three times.

How it runs

How the work flows through it, step by step.

  1. 1

    A couple walks in on Saturday

    They want a three-seater for a small living room, and they say the budget out loud. The enquiry is logged with the room, the budget and a date to call back. Phone and online enquiries land in the same list.

  2. 2

    The quotation

    The salesperson builds it from the catalogue, with size, fabric code, finish and discount. It goes out on WhatsApp the same evening. The quote stays open until the family decides.

  3. 3

    Order and advance

    Ten days later they agree. The accepted quote becomes an order, the advance is recorded, and a piece is reserved from the warehouse. A custom order reaches the workshop with the fabric code and finish spelled out, not described in a chat.

  4. 4

    Delivery and fitting

    When the sofa is ready, a date, a vehicle and a crew are booked. The customer is told the date before the tempo leaves.

  5. 5

    Balance and invoice

    The balance is collected at delivery, or before dispatch if that is your rule. A GST invoice is issued against the order. Anything still owed stays on a report until it clears.

  6. 6

    Six weeks later, a complaint

    A recliner mechanism jams. The complaint is logged against the original order, sent to a carpenter, and closed with a note once the customer says it is fine.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Furniture inventory management

Stock by item, showroom and warehouse, with display pieces marked separately. Low-stock items are flagged so you reorder before the popular model runs out.

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Product catalogue

Every model with photos, sizes, fabric and finish options, and prices. The salesperson shows the customer the same catalogue the office uses.

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Furniture quotation software

Quotes built from the catalogue with size, fabric, finish, discount and delivery charges. Open quotes stay on a list until they are won or lost.

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Orders and custom orders

Each order holds the items, the customer’s fabric and finish choices, and its status from booking to delivery. Custom pieces are tracked until they arrive from the workshop or supplier.

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Furniture billing with advance and balance

Advances, part payments and balances are recorded against the order by cash, card, UPI or cheque. GST invoices are generated from the order, not retyped.

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Delivery and installation scheduling

Deliveries are planned by date, vehicle and crew, with fitting marked where needed. The counter can tell a customer where their order stands.

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Furniture showroom CRM

Customer records with purchase history, open quotes and past complaints. Walk-ins and enquiries get follow-up dates so they are not forgotten.

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Pricing and discounts

Price lists, festive offers and discount limits by staff level, so the same sofa is not sold at three prices in one week.

Feedback and after-sales complaints

Complaints logged against the order, assigned to a technician, and tracked to closure. Customer feedback is recorded on the same record.

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Customer messages and offers

Order status updates, delivery dates and seasonal offers go to customers by SMS, email or WhatsApp. Past buyers can be grouped by what they bought.

More than one showroom

Several showrooms and warehouses on one system, with stock, sales and customers visible across all of them.

Staff attendance and payroll

Attendance, shifts, leave and salaries for sales staff, delivery crew and helpers.

Who uses it

One system, each person sees their part.

Owner

Sees sales by showroom and salesperson, pending balances, stock value in each location and deliveries due this week.

Salesperson

Checks live stock, builds quotations, books orders with the customer’s fabric and finish, and follows up open quotes.

Store or warehouse manager

Receives stock, reserves pieces against orders, and marks what has gone out for delivery.

Delivery supervisor

Plans the day’s deliveries and fittings by vehicle and crew, and records what was delivered and collected.

Accounts

Records advances and balances, issues GST invoices and hands the entries to your accountant for Tally.

Reports

The numbers the owner asks for.

  • Sales by showroom, salesperson, category and month
  • Pending balances by order and by how long they have been due
  • Stock by location, with display pieces and slow-moving items shown separately
  • Quotations sent against orders won, by salesperson
  • Deliveries due, done and rescheduled this week
  • Open after-sales complaints and how long each has been waiting
Good fit

Who this is built for.

  • Furniture showrooms with a separate warehouse or godown
  • Showrooms that take custom orders in fabric, size and finish
  • Furniture stores with more than one branch
  • Manufacturers that run their own retail showroom
  • Home furnishing stores selling sofas, beds, mattresses and dining sets
  • Showrooms that deliver and install with their own crew
Honest answer

When it is not the right choice.

  • A small shop that sells from its floor stock only, where Tally billing and a stock register are enough
  • A pure online furniture store that needs a shopping website first
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your catalogue and options

Models, sizes, fabric codes, finishes and price lists are loaded the way your salespeople already describe them.

Opening stock by location

Stock on the floor, in the godown and on display is counted with your team and entered first.

Open orders and balances moved across

Orders not yet delivered, advances taken and balances pending arrive from your order book and Excel.

Accounts, payments and WhatsApp

Invoices and receipts export for your accountant’s Tally. UPI and card payments are recorded against orders, and quotes and delivery dates go out on WhatsApp.

Training and support

Sales, store and delivery staff each learn their own screen. Afterwards the same people handle changes and support.

Works alongside

  • Tally
  • WhatsApp
  • SMS
  • Email
  • UPI and payment gateways
Common questions

Questions owners ask before a demo.

Can this furniture store software show display and warehouse stock separately?

Yes. Stock is kept by location, and display pieces are marked on their own. A salesperson can see at once whether a model can be delivered new or only from the floor.

Can it record custom orders with fabric and finish?

Yes. Each order line carries the size, fabric code and finish the customer chose. The same details go to the workshop or supplier, so nothing is retyped.

Does the furniture billing software handle advance and balance payments?

Yes. The advance, any part payments and the balance are recorded against the order. Pending balances stay on a report until they are cleared, and the GST invoice is issued from the order.

Does our accountant still work in Tally?

Yes. Invoices and receipts export for him to import into Tally, so nobody types the same bill twice. If he prefers a direct connection, we scope that at set-up.

Can salespeople use it on the showroom floor?

Yes. It works in a phone or tablet browser, so a salesperson can check stock and make a quotation while standing with the customer.

How do we move from Excel to furniture showroom software?

We bring in your catalogue, current stock, open orders and pending balances from Excel and your order books. Stock is counted with your team before go-live.

Does it arrange EMI or finance for customers?

No. It records payments against the order, including an amount paid by a finance company. The finance itself is arranged outside the software.

Who owns our data?

You do. Customers, orders and stock records belong to your business. The proposal says how everything is handed to you, in one file.

What is the furniture showroom management software price?

No price goes on the site. It turns on your showrooms, warehouses and the modules you need. We set up a demo with your own products, and the figure comes in writing after that.

Is it worth it for a single showroom?

It is if you take custom orders or deliver with your own crew, because that is where things slip. If you only sell from floor stock, Tally and a stock register may be enough.

Book a demo

See Furniture Showroom Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

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