Delivery and Installation Planning for Furniture
Delivery planning puts ready orders on a date, a vehicle and a crew, and flags jobs that need fitting. The counter can tell a customer when a wardrobe or sofa is coming.
Delivery status at the counter
A customer who asks when her sofa is coming needs an answer on the counter’s screen, and a list that stays on the supervisor’s phone cannot give one. Shared trip lists remove that gap.
How a delivery is planned
After the vehicle returns
- Deliveries done, pending and rescheduled this week
- Orders delivered but with a balance still open
- Fittings that could not be finished on the first visit
- Customers told their delivery date by WhatsApp or SMS
Frequently asked questions
Can the customer be told the delivery date automatically?
A message can be prepared with the date and sent on WhatsApp or SMS from the order. Someone on your side presses send, which suits a showroom where the call often needs a person.
Does it track the vehicle on a map?
No. It carries no live vehicle tracking. Trips, crews and delivery status are recorded by your own people.
Can we plan deliveries for two showrooms together?
Yes. Trips can be planned per showroom or across branches where one vehicle serves both, and each order stays attached to the branch that sold it.
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