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GullySystem
Retail and distribution · Software for e-commerce fulfilment centres

Track seller stock, orders, returns and COD remittance through one fulfilment workflow.

An e-commerce fulfilment centre stores stock for online sellers and ships their orders to buyers. Orders arrive from marketplaces, a seller’s own store and WhatsApp, and returns come back on every channel. GullySystem would build one record from inward to delivery and return. Each seller then sees its own stock, orders and settlement, and the centre bills storage, pick and pack from what was handled.

At a glance

Online sellers hand over stock and expect orders to leave the same day. They also expect a clear answer on what is in stock, what is returned and what is owed to them.

The centre handles many sellers, each with its own SKUs, channels and courier choices, and a mistake in one order is felt by the seller and the buyer behind it. Accuracy is the product.

How the work runs today

Orders from the marketplace panel, the seller’s web store and manual lists reach the centre as files, API pulls or messages. The team turns them into pick lists by wave or by zone. A label is then printed for whichever courier serves the buyer’s pincode, along with the invoice. Speed matters here.

Pickers pull SKUs from bins, packers check the item against the order and add an invoice and an insert. The courier collects in the evening against a handover manifest. A short count is argued at the dock.

Returns come back as RTO, customer return or marketplace return, and each is checked, graded as sellable or damaged, then shelved again or sent back to the seller. Couriers remit COD amounts in batches. The seller is paid once the centre reconciles them.

Where it breaks

What goes wrong for e-commerce fulfilment centres without a proper system.

Stock counts differ across channels

The marketplace shows one quantity, the seller’s store another, and the bin holds a third. Orders get cancelled.

Returns are not graded and logged

A returned parcel is put on a shelf without a check, and the seller disputes the count later. Sellable stock sits idle.

COD remittances go unmatched

Couriers pay in batches, and nobody matches each payment with the orders behind it. Sellers wait on money.

Pick and pack errors reach the buyer

A wrong size or a missing insert is found only after delivery. The cost lands on the centre.

Billing per seller is a monthly puzzle

Storage, pick fees, packaging and return handling are counted from scattered sheets. Some charges are lost.

What the software does

What we would build for e-commerce fulfilment centres.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Seller accounts and stock by SKU

Hold stock apart for each seller by SKU, size, batch and bin. Inward counts are checked against the seller’s ASN or invoice before the stock goes live on any channel.

Order intake from marketplaces and stores

Receive orders by file, API or manual entry, and match each to its seller, SKU and courier. The channels covered are agreed in scoping, since each marketplace sets its own rules.

Pick, pack and label

Create pick lists by wave, zone or batch, scan items at packing, and print the invoice and courier label. A wrong item is caught at the packing bench.

Courier handover and tracking

Group parcels by courier on a manifest, scan them out at the dock, and keep each shipment’s status through delivery, a failed attempt or return to origin. A seller’s question about one order is then answered from the record.

Returns and RTO handling

Scan returned parcels, record the reason, grade each item as sellable, damaged or for the seller, and put sellable stock back into its bin.

COD and seller settlement

Match courier remittances to orders and show each seller what is delivered, returned, collected and payable. Bank statements are matched with the orders behind them.

Storage and fulfilment billing

Charge storage, inward, pick, pack, packaging and return handling to each seller by its agreed rates, drawn from the events already recorded.

Solutions inside

The business modules e-commerce fulfilment centres use most.

Each one is also available on its own, or inside a system built for you.

How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Common questions

Questions e-commerce fulfilment centres ask before they call.

Can it pull orders from Amazon, Flipkart or Shopify?

In many cases, yes, through the channel’s seller API or an order file. Each channel is confirmed in scoping, because access and rules are set by the marketplace, not by us.

Do you supply scanners and label printers?

No. Handhelds and printers are bought by you from your own supplier. The models are fixed before the build so the screens suit them.

Will it connect to courier aggregators?

Where the aggregator offers an API, a link can be built and quoted after scoping. Without one, labels and statuses come in as files.

Will sales and settlements go into Tally?

Not directly. Seller invoices and settlements can reach your accountant as a file, which is scoped and quoted after the ledger layout is fixed.

What happens in the free technology audit?

We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.

Category

Part of a wider group.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

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