Skip to main content
GullySystem
Retail and distribution · Software for water purifier dealers

Bring filter dates and contract renewals up on their own, and send technicians with the right cartridge.

Water purifier dealers sell RO and UV units, then earn from filter changes, annual maintenance contracts (AMCs) and service calls kept in a diary and in a technician’s head. Six months come around fast. The visit-and-contract product built for pest control companies is adapted here, so filter dates come up on their own and the technician carries the right cartridge.

Share your requirements
At a glance

A purifier sold today is worth more over the next five years than on the day of sale, but only if you remember to go back.

Our pest control product is the starting point, because its service contracts, recurring visits, technician jobs and van stock fit this trade closely. It is adapted to your models, filters and membranes, and then remembers every kitchen you have fitted.

How the work runs today

A customer calls after seeing an advertisement or a neighbour’s purifier. Your technician visits, checks the dissolved solids (TDS) of the well, tank or mains water, recommends a model, and fits it the same week. Offices, schools and restaurants want larger plants, a softener ahead of the RO, and a signed service contract.

After that, the work is service. Pre-filters and sediment candles are changed every few months, the membrane about once a year, and the UV lamp when it stops glowing. Breakdown calls come in for leaks and low flow.

Technicians carry spares in a bag, write the job on a slip, and collect cash or a card or wallet payment at the door. Filter reminders and contract renewals depend on somebody turning the pages of a diary.

Where it breaks

What goes wrong for water purifier dealers without a proper system.

Filter changes are forgotten

Nobody calls the customer at six months, and she buys a cheap cartridge online or lets the neighbour’s dealer fit one.

Service contracts lapse

The office contract expires in March, and nobody notices until the plant stops on a Monday morning with two hundred staff in the building.

Technicians go without the right spare

The model and membrane type at that address were never written down, so one job takes two visits.

Cash collected in the field goes missing

Service charges paid in cash are noted on a slip and not always handed in before the shutter comes down.

What the software does

What we would build for water purifier dealers.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Installation record with water source

Record model, serial, installation date, water source and the TDS reading taken that day against every customer.

Filter and membrane due list

List what is due by date and area, with a WhatsApp reminder to the customer before the visit.

Service contracts

Record contract period, visits included and visit history, with contracts nearing their end on a renewal list.

Technician app

Show assigned jobs on a phone, and close each one with parts used, TDS before and after, and the customer’s signature. Recording cash taken at the door is added during implementation.

Spares stock with technicians

Issue filters and membranes to each technician, and record where each one was used.

Service report to the customer

Close each visit with the parts fitted and the readings taken, and send the report to the customer on WhatsApp or email.

Before you talk to a supplier

A requirements checklist for water purifier dealers.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready product

The product we start from for water purifier dealers.

It is the closest ready product to this trade. The parts your work needs that it lacks are added before it goes live, and we say up front which those are.

Pest Control Business Management System

AMC contracts, visit schedules, technician routes, termiticide and bait stock, service reports and billing for pest control businesses.

See the product
More products

Other products in the same sector as water purifier dealers.

Solutions inside

The business modules water purifier dealers use most.

Each one is also available on its own, or inside a system built for you.

All solutions by area

AI by department

Where AI can help water purifier dealers.

Each one reads records you already keep, and a person approves every decision.

Services

The services behind it.

Web and Mobile Application Development

Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.

Learn more

Business Process Automation

Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.

Learn more

ERP, CRM and Business Software Implementation

One record of stock, orders, customers and accounts, set up so your team opens it every day.

Learn more

WhatsApp Business API and Chatbots

WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover, all set up under the client’s own Meta account. It connects WhatsApp to a CRM, billing or booking system, so every message is sent from an existing record and every reply is written back. It suits businesses that already take orders, payments or bookings in chat.

Learn more

All our other services

Guides

Written for water purifier dealers.

Practical notes on running the business, not product marketing.

Where Water Purifier Dealers Lose Money After the Sale

Missed filter changes, lapsed AMCs, second visits for the wrong spare and cash collected at the door: where a purifier dealer’s service income leaks.

Learn more
How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Published case studies

The work we have published.

We only name clients whose work is published. None of them is in this trade; they show how the team works, not that it has built for this trade.

All case studies
Pet care and veterinary services

PetSeva: matching owners to the right vet, at any hour

A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.

Read the case study Paying guest accommodation

SAM Atithi Pavathi: bed-level occupancy as the source of truth

PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.

Read the case study School transport services

SAM Tours: school transport on a single ledger

Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.

Read the case study Microfinance and Self Help Groups

Vikasa RDO: making SHG loan recovery auditable

Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.

Read the case study
Common questions

Questions water purifier dealers ask before they call.

Can service bills flow into our bookkeeper’s software?

Not built in. Service invoices, contract billing and spares sales are read inside GullySystem. Moving them into your accounting system takes an export, costed as its own piece of work.

Is there a ready product, or do you build from scratch?

There is a base to start from. The system built for pest control companies already schedules visits from each service contract, pushes jobs to a technician’s phone and tracks van stock. Service types, filter intervals and the service report change for purifiers.

Is a simple reminder app enough?

For a few hundred customers and one technician, possibly. Once several technicians carry spares and contract customers expect a visit on the date promised, a diary stops keeping up.

Can customers book a service from WhatsApp?

Not as standard. The product sends reminders and reports on WhatsApp, but does not read incoming messages. Turning a customer’s message into a service request is separate work, scoped with you.

How is a purifier dealer’s system priced?

Technicians in the field, the customer base to load and the contracts to renew decide it. A phone app for technicians and a WhatsApp booking link are separate parts. Your installation list is read, a filter due list is mocked up. Parts are priced last.

What should the dealer bring first?

The customer list with install dates, a service contract copy, a job slip, a spares stock sheet and a filter schedule. Let a technician and your office clerk try the trial. They know what breaks.

Do customer and contract records stay ours?

They do, plus the source. Installations, contracts and service reports come out in common formats on request. The developers keep supporting it. Hosting: ours or yours.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

Related

Related industries.

Selling online

Also sell online?

The e-commerce pages cover the online side of this trade: storefronts, dealer ordering and the link to your stock.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements