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GullySystem
Retail and distribution · Software for kirana and grocery stores

Bill fast, track customer credit and stock, and send home orders from one record.

A corner shop or grocery store bills fast at the counter, lets regulars buy on credit, takes orders on WhatsApp and sends them out by scooter. Your item list, your shelf prices and the running balance each regular clears at month end all sit in the till screen from the first bill. Billing, stock and delivery share one record. You can start with the counter alone.

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At a glance

A corner shop lives on two things the bill never shows: the regulars who settle at month end, and the stock that must be on the shelf.

The software covers both, and you can begin with counter billing alone. Stock and delivery follow later. Before anyone discusses software, we read your counter, your credit book, the supplier bills behind it and the notes pinned beside the till.

How the work runs today

The counter bills on a calculator or a basic billing program, and loose items are weighed by hand. Regulars ask for a purchase to go on the credit book, and a page gets a date and a figure.

Orders arrive on WhatsApp as a list, a voice note or a photo of a handwritten chit. The rider leaves with five bags, some cash and a few payment screenshots.

Stock arrives in cases and crates and is sold by the packet, and the only stock count is a look along the shelf. The distributor’s bill goes on a hook behind the counter. The payment is settled at the next visit against a figure both sides remember differently, and the month’s scheme is argued about.

Where it breaks

What goes wrong for kirana and grocery stores without a proper system.

The credit page is the only copy

A smudged or missing page means you write the money off, or ask a customer of ten years what they bought in March. The balance becomes a guess.

WhatsApp orders are packed from memory

The curd is missed from a list of fourteen items, and the rider makes a second trip after dinner for one packet. That trip is unpaid.

Fast movers finish on a Sunday

Flour and oil run out on your busiest day, while slow packets sit on the top shelf holding your money. Regulars buy elsewhere that day.

The rider’s bag never settles cleanly

Some orders come back paid in cash and some by bank transfer to a personal number. Closing the count takes a round of calls.

What the software does

What we would build for kirana and grocery stores.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Counter billing with barcode and tax

Bill quickly in the rush hour, with scanning, a tax rate per item and cash, card, mobile wallet or credit taken on the same screen. The bill can go to the customer on WhatsApp.

Customer credit

Record credit given and payments received against each customer, so what a regular owes today is on the screen when they walk in.

Stock and low-stock alerts

Move stock with every sale and purchase, and flag items running low before the shelf is bare on a busy day.

Supplier purchases and dues

Record each distributor’s bills against the supplier, so stock goes up and purchases from each supplier sit on one list.

Phone and WhatsApp orders

Bring orders from calls, WhatsApp and your own ordering page into the same list as counter sales, then pack and send them.

Delivery rider app

Let riders see their orders on an ordinary Android phone, update status on the way, and confirm payment at the door.

Before you talk to a supplier

A requirements checklist for kirana and grocery stores.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready product

A product already built for kirana and grocery stores.

It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.

Grocery Management System

Barcode and tax-invoice counter billing, customer credit accounts, stock alerts, phone and WhatsApp orders and a delivery rider app for grocery stores.

See the product
More products

Other products in the same sector as kirana and grocery stores.

Solutions inside

The business modules kirana and grocery stores use most.

Each one is also available on its own, or inside a system built for you.

All solutions by area

AI by department

Where AI can help kirana and grocery stores.

Each one reads records you already keep, and a person approves every decision.

Services

The services behind it.

ERP, CRM and Business Software Implementation

One record of stock, orders, customers and accounts, set up so your team opens it every day.

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Business Process Automation

Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.

Learn more

Web and Mobile Application Development

Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.

Learn more

E-Commerce and Digital Commerce

An online store or B2B order portal wired to your stock, billing and dispatch.

Learn more

All our other services

Guides

Written for kirana and grocery stores.

Practical notes on running the business, not product marketing.

Khata Book, Excel or Billing Software: What a Kirana Store Needs

How a kirana or grocery owner can choose between a paper khata, an Excel sheet and billing software, based on credit, stock, WhatsApp orders and delivery.

Learn more
How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Published case studies

The work we have published.

We only name clients whose work is published. None of them is in this trade; they show how the team works, not that it has built for this trade.

All case studies
Pet care and veterinary services

PetSeva: matching owners to the right vet, at any hour

A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.

Read the case study Paying guest accommodation

SAM Atithi Pavathi: bed-level occupancy as the source of truth

PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.

Read the case study School transport services

SAM Tours: school transport on a single ledger

Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.

Read the case study Microfinance and Self Help Groups

Vikasa RDO: making SHG loan recovery auditable

Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.

Read the case study
Common questions

Questions kirana and grocery stores ask before they call.

Can we start with billing and add the rest later?

Yes. Most shops begin with counter billing, barcodes and customer credit, then switch on stock, purchases and delivery once the counter staff are used to it.

Will it work with our bookkeeping tool?

Yes, through an export. Sales and purchase reports download in the form your accountant posts into your ledger software, and a direct connection would be separate, priced work if he asks for one.

Does it handle items sold loose by weight?

Yes, as part of set-up. Billing rice, lentils and oil by weight at your rate is configured as extra work at set-up, beside packed goods that are scanned. Batch and expiry tracking is separate work, and only a shop carrying dairy or medicine lines needs it.

Is this too much for one counter and no delivery?

It may be. If all you need is a tax bill, a simple billing app costs less. This fits shops carrying credit, stock and home orders together.

How is a shop billing system priced?

It depends on tills, how many items must be loaded, whether the credit book and WhatsApp orders are included, and if a delivery rider app is wanted. Barcode scanners and printers add scope. You can start with the counter alone and be quoted for that.

What does a grocery owner need to prepare?

Bring your item list with shelf prices, the credit book, a few distributor bills and a recent WhatsApp order or two. One person at the counter and the rider can try screens as they appear. Nothing else is needed on day one.

If I stop using it, do my customers’ balances stay mine?

Yes. Item lists, balances, purchases and orders, and the code behind them, belong to you, and you can ask for plain files at any time. Whoever built the software supports it. GullySystem looks after hosting, or you can host it yourself.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

In Bengaluru

Bengaluru areas with many kirana and grocery stores.

Across India

Cities where kirana and grocery stores are common.

Related

Related industries.

Category

Part of a wider group.

Selling online

Also sell online?

The e-commerce pages cover the online side of this trade: storefronts, dealer ordering and the link to your stock.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements