The battery warranty claim failed because nobody could find the invoice from 2023.
UPS, inverter and generator dealers keep customers through batteries, AMCs and service calls, but warranty dates, battery serials and service visits usually sit in registers and WhatsApp. GullySystem builds a system that records every installation with its serials and warranty, raises AMC renewals and assigns breakdown calls to technicians. The free technology audit starts with your service register.
Selling an inverter is one visit. Looking after it, replacing batteries every few years, and servicing the DG set every quarter is where the relationship and the margin are.
We build software that remembers every installation for you, so renewals and replacements come to you before the customer calls someone else.
A home customer or an office asks for backup. Your engineer checks the load, suggests the kVA or VA rating and battery bank, and a quotation goes out on WhatsApp. After the sale, a team installs the unit, notes battery serial numbers on the job slip and the customer gets a warranty card that is lost within a month.
Then the service side takes over. Breakdown calls come by phone at all hours, and a technician is sent with whatever spares are in the van.
DG sets and online UPS units under AMC need quarterly visits and a signed service report. Battery warranty claims need the purchase date and serial, which means hunting through old invoices in Tally.
What goes wrong for uPS and power backup dealers without a proper system.
We can’t prove the battery is under warranty
The serial number was written on a job slip, and the manufacturer wants it with the invoice date.
AMCs lapse without anyone noticing
Renewal dates are in a diary, so the customer finds out their contract ended when they call for a breakdown.
The technician went without the right spare
Nobody recorded the model or battery type at the customer’s site, so it takes two visits.
Old customers don’t come back for batteries
Batteries sold four years ago are due for replacement, and the customer buys from whoever answers first.
What we would build for uPS and power backup dealers.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
Installation register
Customer, site, unit model, rating, battery make and serial numbers, and install date for every sale.
Warranty lookup
Search by serial or phone number and see the invoice, warranty period and claim history.
AMC contracts and renewals
Contract value, visit schedule and expiry, with reminders to you and the customer before it lapses.
Service calls and technician app
Log a breakdown, assign a technician, and capture readings, photos and the customer’s signature on the phone.
Battery replacement alerts
A list of installations reaching replacement age, ready for a call or a WhatsApp offer.
The services behind it.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreWeb and Mobile Application Development
Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreIoT and Edge Computing
Machines, meters and sensors feeding the same system your office uses, even when the network drops.
Learn moreHow the work runs from Bengaluru for your city.
- 01
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 02
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 03
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 04
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 05
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
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Read the case studyQuestions uPS and power backup dealers ask before they call.
Does it connect with Tally for invoices?
Yes. Sales and AMC invoices can go to Tally, and the invoice number links back to the installation so warranty claims are quick.
Can we monitor generators or UPS units remotely?
Where the unit has a communication port or a controller, we can read alarms and run hours. It is worth doing for large DG and online UPS sites, not for home inverters.
Is a ready service management app good enough?
For simple call logging, often yes. It falls short when you need battery serials, warranty per component and AMC visit schedules together, and the audit will tell you honestly.
Can customers book a service themselves?
Yes, through a WhatsApp number or a short web form that creates a service call your team can assign.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Bengaluru areas with many uPS and power backup dealers.
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Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- We reply the same working day
- Your details stay private