Skip to main content
GullySystem
Retail · Home Theatre and AV Dealer Management Software

Run each room from enquiry and site survey to handover and service contract.

Home theatre and AV dealers run enquiries, site surveys, multi-brand quotations, room-wise projects, supplier orders, serial-numbered stock, installation stages and service contracts from one record. Every room carries its equipment list, its wiring and calibration stages, its advances and its warranty dates. Engineers see their visits on a phone. The office knows what was fitted, what was billed and what a customer still owes.

  • Brand price lists, room types and installation stages entered the way you quote
  • Open projects, installed equipment and unpaid advances brought across
  • Changes to stages, checklists and quotation layouts made by GullySystem staff on request

Enquiries, site surveys, quotations and installations for home theatre dealers, AV integrators and multi-room audio installers all run through Home Theatre and AV Dealer Management Software. Each room keeps its bill of materials, installation stages, serial numbers, advances and handover record. Engineers log visits from a phone. Warranty dates and maintenance contract renewals then bring the customer back.

Where it breaks today

What goes wrong before the software.

Enquiries arrive without a brief

A budget quoted over the phone, a floor plan on a messaging app and a half-remembered wish for Atmos sit in different places. The engineer arrives unprepared.

Surveys live in a camera roll

Room dimensions, seating positions, power points and acoustic notes are scattered across photos and a notebook. The quotation is written weeks later from what the engineer recalls.

Multi-brand quotations are rebuilt by hand

Speakers from one brand, a receiver from another, a screen, cabling and labour each follow their own price list. Every revision is retyped, and two versions circulate at once.

Serial numbers are not tied to a room

Boxes arrive at the stockroom from several suppliers and leave for several sites. When a projector fails in a second year, nobody can say which unit went into which room.

The wiring window closes unnoticed

Conduit, back boxes and speaker cable must go in before the false ceiling and panelling. If the interiors team moves first, the cable runs on the surface or the ceiling is reopened.

Service revenue is never chased

Warranty end dates and maintenance contract renewals sit in old invoices. A rack due for firmware work or a lamp swap surfaces only when the customer complains.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Enquiry

    A homeowner, interior designer or office manager asks for a room. The budget, the site and what they want to watch or hear are logged, with the person who took the call.

  2. 2

    Survey and design

    The engineer records room size, seating layout, power points and acoustic notes with photographs. A speaker layout and a screen and projector position are saved against the room.

  3. 3

    Quotation

    Equipment from several brands, cabling, acoustic panels and labour are priced into one bill of materials. Each revision is kept until the client approves one.

  4. 4

    Purchase and stock

    Orders go to suppliers for the approved list. Received units are entered with serial numbers and allocated to a room, so nothing is shared between jobs by accident.

  5. 5

    Installation

    Pre-wiring, acoustic work, delivery, mounting, rack build, network setup, testing and calibration run as stages. Technicians log each visit with photographs and the cable and brackets used.

  6. 6

    Handover and service

    The installed list, warranty terms and completion photographs go to the client for sign-off. Maintenance contracts and service tickets carry the relationship forward.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Enquiries and client briefs

Log each enquiry with budget, site address, source and the kind of listening or viewing the client wants. Assign a survey visit and keep every later call under the same name.

Site survey and room design

Record room dimensions, ceiling height, seating rows, power and network points and acoustic notes on the engineer’s phone. Attach photographs and the speaker and screen layout you propose.

Multi-brand quotations

Build a bill of materials from several brand price lists: speakers, receivers, projectors, screens, cable, accessories, labour and optional upgrades. Revisions stay side by side. The approved one is marked.

Room-wise projects

Split one customer job into a cinema room, a living room and a set of sound zones. Each room has its own layout. Stage dates, cost and balance follow it.

Supplier purchasing

Raise orders to distributors and brands from an approved quotation. Track what is ordered, arrived or still on a long lead time.

Serial-numbered stock and allocation

Receive each unit with its serial number, hold it in the stockroom or a showroom, and allocate it to a room. Demo pieces stay apart from sale stock.

Installation stages and checklists

Follow pre-wiring, acoustic treatment, delivery, mounting, rack setup, network configuration, testing and calibration as stages with dates. A checklist per stage must be ticked before the next begins.

Technician visits and materials used

Assign each visit to an installer, then capture the work done, site photographs and the cable, brackets and connectors drawn from stock. The job cost follows what was fitted.

Handover pack and warranty register

Close each room. Hand over the installed equipment list, serial numbers, warranty terms, completion photographs and the client’s signed acceptance. Search it by serial number.

Service tickets and maintenance contracts

Log complaints against the installed room, record visits, and hold annual maintenance contracts with recurring visits and renewal dates. Lapses are flagged early.

Advances, milestones and invoices

Bill an advance, stage payments and a final invoice for each project, plus extra charges for site changes. Receipts post as they arrive.

Project margin and extras

Compare quoted cost with equipment, labour, travel and extra visits actually booked to the project. A room that ran over shows it before the next quotation is priced.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Lead Management

    Every enquiry is logged with its budget, site and listening wishes, then a survey is assigned, so nobody is asked the same questions twice.

  • Quote & Proposal Management

    A quotation draws speakers, receivers, screens, cable and labour from separate brand price lists, and each revision is kept until the client approves one.

  • Project Timelines with Gantt Charts

    Pre-wiring, mounting, rack setup and calibration sit on a timeline per room, so a ceiling closing early shows up before the cable is needed.

  • Batch and Serial Tracking

    Every projector, receiver and speaker pair is received with its serial number and allocated to a room, so a warranty claim can name the exact unit.

  • Purchase Order Management

    Orders for the approved list go to each distributor, and arrivals are matched against them, so a late projector holds up only its own room.

  • Technician Scheduling

    Visits are assigned to installers by day and site, and each one records photographs, work done and the cable and brackets drawn from stock.

  • AMC and Service Contracts

    Maintenance contracts hold the sites covered, recurring visit dates and renewal dates, so calibration checks and firmware updates are booked before the customer complains.

  • Project Management Reports

    Quoted cost sits beside equipment, labour and extra visits booked to each project, which shows how much margin a finished room really kept.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For owners and branch heads

Read open quotations, projects by stage, stock held against orders, collections due and margin by project. No calls to sites.

For sales and design engineers

Capture enquiries, record surveys, price the multi-brand equipment list and send revisions. Follow each quote to a yes or no.

For project coordinators

Plan stages around the interiors team, assign installers and watch for rooms whose ceiling closes soon. Chase supplier delivery.

For installers and technicians

See the day’s visits, the room layout and the checklist. Log work, photographs and materials before leaving, and take a signature at handover.

For stores and accounts

Receive equipment against orders, enter serial numbers and issue to rooms. Raise advances and invoices, and post receipts against each project.

Reports

The numbers the owner asks for.

  • Enquiries and quotations by source, status and engineer
  • Projects by stage, with rooms behind the install date
  • Stock by serial number, allocated and unallocated
  • Supplier orders open, received and overdue
  • Warranty and maintenance contracts due for renewal
  • Advances, milestone bills and outstanding balances by client
  • Margin by project, with extra visits and materials added
Good fit

Who this is built for.

  • Home theatre and home cinema design and installation companies
  • Hi-fi, speaker, projector and screen dealers who also install
  • Smart-home integrators and multi-room audio installers
  • Commercial AV integrators and conference and boardroom AV providers
  • Acoustic treatment and soundproofing firms working beside AV teams
  • AV distributors with an installation and maintenance arm
Honest answer

When it is not the right choice.

  • A shop that sells soundbars and televisions off the shelf needs a billing and stock app, not room-wise projects.
  • Firms whose main work is security cameras or electrical contracting will find CCTV Installer Management Software or Electrical Contractor Management Software closer.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Brand price lists and categories

Speaker, receiver, projector and screen price lists from your brands, along with cable and labour rates, go in the way you quote today.

Room types and stages

Cinema room, living room, sound zone or boardroom, and the stages each follows, from pre-wiring to calibration, are set to match how you work.

Checklists and handover pack

Your installation checklists, warranty wording and completion sheet are set up with your own engineers and printed on your letterhead.

Open projects and stock brought across

Running projects, installed equipment with serial numbers and unpaid advances come across from your spreadsheets and notebooks.

Messages to clients and designers

Visit reminders, stage updates and renewal notices go by WhatsApp or other messaging, SMS or email, with tax and currency set per country.

Hosted by GullySystem

GullySystem hosts the system, so every branch and every engineer reads the same records. Stage and checklist changes are made by its staff.

Works alongside

  • WhatsApp
  • SMS
  • Email
  • Card and payment gateway
  • Accounting export
  • Spreadsheet import
Common questions

Questions owners ask before a demo.

Can it quote equipment from several brands in one document?

Yes. Speakers, receivers, projectors, screens, cable and labour are drawn from separate price lists into a single bill of materials. A fourth revision sits beside the first, and only the approved one converts to a project.

Can one customer job have many rooms?

Yes. A villa with a cinema room, a lounge and four sound zones is one project with a layout, stages and cost for each room. The invoice can be raised for the whole job or room by room.

Does it track serial numbers of installed equipment?

Yes. Each unit is received with its serial number and allocated to a room. Years later, a search by customer or serial number shows the model, the supplier, the invoice and the warranty end.

How does it help with pre-wiring before the ceiling closes?

Pre-wiring is a stage with a planned date on the room’s timeline. The coordinator sees which rooms are due and can warn the interiors team. Their own system is not linked.

Can installers use it on site, and does it work with no signal?

Installers open their visits on a phone, log work, add photographs and tick the stage checklist. With no signal in a basement cinema, the entry waits on the phone until the technician is back in range.

Can we run maintenance contracts and charge for them?

Yes. A contract holds the sites covered, the visit dates, the fee and the renewal date. Calls under it are logged without charge, and those outside it are billed as extra work.

Will our accountant still use the current package?

Yes. Advances, stage bills and receipts are held here and can be handed to your accountant as a file. A direct link to a particular package is a quoted extra, discussed in the first workshop.

Can it handle several branches?

Yes. Showroom stock, projects and users are kept per branch, and head office reads the totals together. Role settings decide who sees quotation margins and supplier cost.

Can our current projects and equipment records be loaded?

Yes. Running projects, installed equipment, warranty dates and unpaid advances come from your spreadsheets. Your coordinator checks a sample of rooms before anyone starts using the new records.

What does it cost, and who owns the records?

Branch count, logins and what is configured shape the figure, along with the card gateway or accounting export and any spreadsheets to import. Supplier price lists add some effort. A walk through your own sample room precedes the written figure, with modules priced apart. The records are yours, and the export format is agreed in writing at the start.

How long before the first room is run in it?

What goes first is the driver. Enquiries, site survey notes, multi-brand quotations and room-wise projects tend to lead, since the sales and design desks work from them daily. Serial stock, installation checklists, handover packs and service tickets follow. Dates track that order.

What does a dealer bring from the showroom side?

A live project with its quotation, a site survey note and a supplier price list. Add the serial register for stock, an installation checklist and a service contract sample. Sales, projects and service each nominate a person who can respond to screens within the day. Gateway and accounting details are wanted if connected.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Your requirements

See Home Theatre and AV Dealer Management Software set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements