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GullySystem
E-commerce software · Configured implementation

Chocolate E-commerce & Gifting Software

This solution configures an online store for chocolate sellers, with temperature rules that change how and when parcels ship, gift boxes that buyers fill and personalise, and bulk corporate gifting orders. The platform is a discovery decision, and extensions fill whatever it lacks.

Discuss your requirementThe business view

Product status

Configured implementation on a commerce platform chosen in discovery

No GullySystem product covers this store. A commerce platform is selected with you in discovery, heat rules and personalisation are set up on it or added as extensions, and the platform limits how far that goes.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The aim is to keep chocolate from leaving the warehouse when it will not survive the journey, and to make gifting a guided purchase rather than a long enquiry.

It does not control temperature in transit. It decides what is sent, how it is packed and when, using rules you set with your carrier.

  • Merchandisers
  • Packing team
  • Gifting account managers
  • Support team
  • Owners
Modules

What is in the system.

Storefront

A store arranged by occasion, cocoa type and price, with seasonal collections.

Heat rules

Dispatch rules by season and destination that change packaging, delay a parcel or block a method.

Gift box builder

A buyer fills a box with chosen pieces, a card and optional printed text.

Corporate gifting

Bulk orders with logo approval, address lists and staged delivery.

Dispatch records

Insulation used, gel packs added and carrier cut-off logged per parcel.

Workflows

How the work runs through it.

Summer dispatch

An order for a hot destination is held to a cooler day or upgraded to insulated packing, as the rule says.

Personalised gift

A buyer chooses pieces and writes a message, the packing desk receives a proof sheet, and the box ships with the card.

Company gifting

A company uploads names and addresses, approves a logo proof and receives parcels on dates it chose.

Catalogue and product data

What each product record holds.

Gift boxes

A box with slots for pieces, with the choices limited to what fits and what is in stock.

Dietary and allergen text

Text you supply for nuts, milk and similar content, shown on each piece and box.

Seasonal ranges

Collections for festivals that open and close on set days.

Pricing and order rules

How prices and orders are set.

Heat surcharge

An insulated-pack charge added by rule where the destination and season call for it.

Personalisation price

A fixed charge for printed cards or ribbons, shown at checkout.

Bulk tiers

Quantity slabs for company orders, with an approver for large discounts.

Stock and fulfilment

From stock to the doorstep.

Heat hold

Orders held in a reserved area until the dispatch rule allows them to leave.

Stock by piece and box

Pieces counted individually, so a sold box reduces each piece in it.

Dispatch cut-offs

Carriers’ pick-up times and the days parcels cannot ship are set in the calendar.

Payments, returns and refunds

Taking money and giving it back.

Payments

Card and UPI payments at checkout, and invoices on account for company buyers.

Melted or damaged parcels

A claim with photographs and the dispatch record decides a replacement or credit.

Admin controls and reporting

What the team can see and change.

Dispatch log

Packaging used per parcel, for comparing against claims.

Reports

Orders held for heat, gift orders by occasion and claims by destination.

Integrations

What it connects to, and on what terms.

Courier services

Booking with couriers that sell insulated or faster services, after a test of their access and rate cards.

Weather data

A forecast source, considered only after its terms and running cost are read.

Print service

A route for printed card and logo proofs, scoped with the print supplier.

Deployment

How it is set up and run.

Platform-based

Set up on the platform selected with you, with custom rules added where it has none.

Phased

Heat rules and the store come first, then personalisation, then bulk gifting.

Customisation boundaries

What can change, and where the edge is.

What can change

Temperature bands, hold rules, box layouts and the proof flow are set to your practice.

Where the edge is

The carrier, not the software, controls the parcel in transit. The rules reduce risk but cannot remove it.

Migration and training

Moving over and getting people ready.

Bringing products over

Pieces, boxes and prices are loaded and counted against your stock.

Training

Sessions for the packing desk on hold rules and proofs, and for gifting managers on bulk orders.

Support scope

What support covers.

Scope

Repairs to heat rules, the box builder and the gifting flow, plus help for the team, within terms that name hours and contacts.

Outside scope

Added destinations, further couriers and a rebuilt box builder are priced on their own.

More in Snacks & Confectionery

Related solutions.

Existing products

What already exists.

Wholesale and B2B Ordering Software

A price-list ordering portal for dealers and retailers, wired to stock, credit limits and dispatch.

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Bakery Management System

Revolutionize bakery operations with our software. Efficiently manage inventory, streamline orders, and gain insights to boost productivity and customer satisfaction.

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Services

How it gets built.

For the business side, see Software solutions for chocolates e-commerce.

Common questions

Questions about this solution.

Does it stop chocolate melting in transit?

No. It decides what ships, when and in what packing. Once the parcel is collected, the courier controls the journey.

Can I buy this off a shelf?

No. Each build follows a discovery stage. Nothing is on offer beforehand: no price list, trial or demonstration.

Can a buyer upload a logo for company gifts?

Yes. The logo goes to a named approver as a proof, and nothing is printed before sign-off.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
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