Promotions for Cleaning Customers

Home Cleaning Management System sends SMS, email and WhatsApp offers to customers already on your records. Marketing and promotions management covers festive deep cleans, loyalty offers and households that have stopped booking.

Share your requirements

Campaigns the module supports

Before a festival

Deepavali and the house-warming season are common times for a deep clean. The message goes out while customers are still choosing dates.

Households gone quiet

Customers who booked monthly and then stopped are listed, and a message can be sent to that group.

Loyalty offers

A regular customer of a year can receive a different message from a first-time enquiry.

Choosing who receives an offer

Built from bookings

Audiences come from your own service history. No bought lists are involved.

By service and area

Office contracts and flats in one locality can be written to separately, as long as addresses are recorded that way.

Channel by customer

SMS, email or WhatsApp, depending on how that customer has dealt with you so far.

After a campaign

Bookings that followed

Campaign results appear beside bookings on the live reports, so an offer can be judged against what was booked.

Limits on frequency

Messaging every customer every month can lead to blocked numbers, so the office decides how often each group is written to.

Consent

The software sends what you tell it to send. Permission from customers is a decision for your office and your advisor.

FAQ

Frequently asked questions

When should festive promotions go out?

Early, while customers are still picking a date. Weeks before the festival works better than days, because the last week of slots fills first.

Can we write only to customers in one apartment complex?

Yes, where addresses are recorded that way. Lists are built by area and by service, and a single complex works when it is captured in the address.

Will an offer bring back a customer who complained?

Rarely. Resolving the complaint comes first. Feedback is held against the booking and the cleaner, so the office can read what went wrong before writing.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

A senior engineer reads your answers. Nobody phones first.
Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.