Skip to main content
GullySystem

Booking and Scheduling for Cleaning Jobs

The booking and scheduling system holds one-time, recurring and deep-cleaning jobs on one calendar, with reminders, reschedules and cancellations. House notes travel with the booking, so the crew sees them along with the office.

One calendar for every kind of job

One-time and recurring

Both sit together, so the scheduler sees what a week holds before offering a new customer a slot.

Recurring jobs repeat

A monthly office contract reappears on its own. Nobody re-enters it each cycle.

Online and phone bookings

Customers book from the site and the office enters phone calls. Both arrive in the same calendar, ready for the scheduler to assign a crew and confirm the date.

Notes attached to the job

House notes

Address, floor, gate timing and products that must not be used are attached to the job itself. Nothing is passed on by word of mouth.

Access details

Who keeps the key, the earliest start time and whether the lift is under repair are written once and read by whoever goes.

Service and duration

What was booked and roughly how long it takes, so the day is planned on recorded durations and the crew is not overloaded by mistake.

Changes and cancellations

Reminders ahead of the visit

The customer is reminded before the day, and so is the crew going there.

Moved in one place

Shifting a visit updates the crew schedule and informs the customer at the same time.

Cancellations with a reason

A cancelled job is recorded with the reason it went. Reasons can be read across a quarter.

FAQ

Frequently asked questions

Can customers use the online booking and scheduling system themselves?

Yes. What they book lands on the calendar your scheduler works from. Assigning a crew stays a decision for a person, based on who is nearest and free.

What happens to a recurring booking when the customer travels?

The visit is skipped and the rest of the schedule carries on. The skipped visit stays recorded, which matters when the monthly contract is billed.

Do the house notes reach the cleaner?

Yes. They sit on the booking and open on the crew’s phone at the gate.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements