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GullySystem

Reporting and Analytics for Cleaning Businesses

Home Cleaning Management System reports bookings by service and area, regulars who stopped booking, cleaner attendance, ratings, supplies and campaign results as they are updated. Figures come from the schedule and the invoices.

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Where bookings come from

By service

Deep cleans, regular visits and office contracts are counted apart from each other, because they are priced and scheduled differently.

By area

Bookings by locality show where you serve today. That informs where a second crew could be based.

Regulars who stopped

A household that booked monthly and then went quiet appears on a list for follow-up.

Cleaners and attendance

Attendance and jobs done

Per cleaner, over any period, taken from clock-ins rather than from a supervisor’s recollection of the week.

Ratings and complaints

Feedback sits against the cleaner and the booking it came from.

Scheduled against completed

Visits finished are set against visits planned. This usually explains a difficult week.

Money and material

Unpaid invoices

Amounts outstanding by customer and by contract, in one list.

Supplies below level

Chemicals and consumables under their reorder mark are listed before a crew leaves the store without them.

Campaign results

Bookings that followed your last offer appear on the same screen as everything else.

FAQ

Frequently asked questions

How soon does today’s work show in the reports?

As soon as it is updated from site. A visit closed at eleven counts at eleven, which lets the office reschedule the afternoon.

Can we read the reports for one area only?

Yes. Bookings and jobs can be filtered by area, and the same filter works for cleaners and customers.

Which report will our accountant want?

Unpaid invoices by customer and contract, which can be exported. Accounts themselves stay in Tally or with your CA.

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