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GullySystem

Real-Time Reporting for a Cleaning Business Doing Fifty Visits a Week

Home Cleaning Management System shows bookings by service and area, regular customers who have stopped booking, cleaner attendance and ratings, supplies, and campaign results as they happen. Real-time reporting and analytics means the figures come straight off the schedule and the invoices. Nobody assembles a sheet by hand on Sunday.

Where the work is coming from

Bookings tell you more about next month than about this one.

By service

Deep cleans, regular visits and office contracts counted apart from each other, because they earn very differently.

By area

Which localities you genuinely serve, which decides where a second crew should be based.

Regulars who stopped

A household that booked monthly and then went quiet is the quietest loss in this business.

The people doing the work

Attendance and feedback belong on the same screen.

Attendance and jobs done

Per cleaner, over any period, taken from clock-ins instead of a supervisor’s recollection of the week.

Ratings and complaints

Feedback sits against the cleaner and the booking it came from.

Scheduled against completed

Visits finished against visits planned, which usually explains a difficult week better than anything else.

Money and material

Both leak quietly in a cleaning business.

Unpaid invoices

Amounts outstanding by customer and by contract, in one list.

Supplies below level

Chemicals and consumables under their reorder mark, before a crew leaves the store without them.

Campaign results

Bookings that followed your last offer, on the same screen as everything else.

FAQ

Frequently asked questions

How soon does today’s work show in real-time reporting?

As soon as it is updated from site. A visit closed at eleven counts at eleven, which is what lets you reschedule the afternoon.

Can we read the reports for one area only?

Yes, bookings and jobs can be filtered by area, and that is how most owners decide where to add a crew. The same filter works for cleaners and customers.

Which report will our accountant want?

Unpaid invoices by customer and contract, which can be exported. The accounts themselves stay in Tally or with your CA, and this does not replace that.

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