A Landscaping CRM Where Each Garden Keeps Its Own History
The landscaping CRM is part of Landscaping Management System. It holds every client’s projects, site notes, messages and feedback in one record. Reminders cover maintenance follow-ups and contract renewals. A villa owner from two seasons ago is a warm enquiry, not a lost phone number.
Enquiry, visit, estimate
Most garden work starts with a call and a blurred photograph.
Enquiries on record
Where it came from, and what the client asked for. The person following it up is named.
Notes from the visit
Measurements, soil condition and photographs from Thursday’s visit stay with that client.
Estimates under the client
Every quote sent to the address, won or lost, sits in the same place.
The part after handover
The relationship outlasts the project by years.
Service notes per garden
What was planted, what died in May, and what the client asked to change. Each carries a date.
Maintenance reminders
Follow-up visits come up as reminders before the date rather than after it.
Renewal before expiry
A maintenance contract nearing its end shows in time for somebody to make the call.
Keeping the conversation in one place
Clients forget which company planted the hedge, and staff move on.
Messages stay on record
Email, SMS and WhatsApp sent to the client are kept, so the next person knows what was promised.
Feedback against the crew
Ratings and complaints sit with the project and the team who worked on it.
Repeat work found
Past clients with no visit this season make a list an owner can work through.
Frequently asked questions
Can the landscaping CRM message clients on WhatsApp?
Yes, WhatsApp is one of the channels this product connects to, alongside SMS and email. What goes out, and when, is decided while your system is being set up.
Can two people work the same enquiry?
Yes, an enquiry carries the person following it up, and notes from anyone in the office stay on the same record. Nobody has to ask who spoke to the client last.
What happens to clients from before we had software?
Old client lists and project histories are brought across during setup, and GullySystem does that migration from whatever you keep today, which is usually Excel and a phone.
Tell us what you need.
Send a short brief and one of our engineers will come back to you — usually the same day.
- No obligation
- We reply the same working day
- Your details stay private