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GullySystem

Appointment Booking Calendar for Spa Rooms and Therapists

The calendar takes online, phone and walk-in bookings in one place. It is read by therapist, room and branch, with the waitlist and reschedules shown on the same screen as the day’s bookings.

Bookings from every channel

Online, phone and desk bookings all go to one calendar.

By therapist and by room

A body massage needs a therapist and a room. Both must be free, and the calendar checks this before the desk confirms the booking to the client.

Walk-ins and the waitlist

A client who wants a full slot goes on the waitlist. When a cancellation comes in, the desk can see whom to call first.

Reschedules and cancellations

A moved booking changes on the calendar, and the freed hour returns to the day for the next client. Nothing is crossed out in a diary.

Across branches

The desk can see the calendar of each branch, so a regular at one branch can be offered a slot at the other when her usual branch is full.

Reminders before the appointment

A message goes to the client the day before, by WhatsApp or SMS. A forgotten booking still holds a therapist and a room for that hour, so the reminder lets the client confirm or move it.

What the calendar does not do

The calendar shows open gaps. It does not bring clients in to fill them. A quiet weekday morning is a matter for an offer or a campaign, and those are handled outside the booking screen.

FAQ

Frequently asked questions

Can clients book online themselves?

Yes. An online booking lands on the same calendar as every other booking. The desk sees that a room is taken before it confirms a second booking into it.

Can a therapist block her own time?

Yes, where the owner allows it. Many salons let a therapist mark herself unavailable while reception keeps control of the actual bookings, so every client request goes through one desk.

How is a service that needs two people handled?

It is set up as the service that is sold, with the time it takes. A four-hand massage holds both therapists and the room, so nothing is double-sold.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

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