The Massage Oil Ran Out at Six
Two bottles were on the shelf last week. Today there is none, a client is on the table, and somebody is being sent to the shop down the road. Nobody counted anything, because counting oil is nobody’s actual job.
Two kinds of stock, one store
Consumables go out in the treatment room. Retail goes out over the counter. They behave differently and both leak.
Oils, creams and colour
What is used in the room, recorded as it is used, so the shelf and the screen agree on a Friday.
Retail products
Sold on a bill and taken out of stock by that bill. No separate entry, and no reconciliation at month end.
Reorder levels
Set on the items that matter. The dashboard says two bottles left before the room does.
Supplier orders
What you ordered, from whom, and what actually arrived against it.
Batch and expiry, because products do expire
A cream that sat at the back of the shelf for two years should not go on a client’s face, and it certainly should not be sold to her. Batch numbers and expiry dates are held against the stock, and what is near expiry reads as a list.
Consumption is only as honest as the entry
The system cannot see how much oil went into a massage. If the therapist does not record what she took, the count drifts, and by the third month it is fiction. Salons that run a weekly physical count of the ten items worth counting stay close to the truth. The rest end up back at the shop down the road.
Frequently asked questions
Does it deduct consumables automatically when a service is done?
Only where you have set what a service uses. Many salons keep it simpler and record issues from the store, because a facial never uses exactly the same amount twice.
Can we track stock across two branches?
Yes, separately, with one view over both. Branches borrow from each other and that transfer is worth recording, or the counts never match again.
Does it order from the supplier for us?
No. It tells you what is low and holds the order you placed. The call to your distributor is still yours to make.
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