Spa Offers by SMS, Email and WhatsApp

Marketing sends offers to members, lapsed clients or all clients over SMS, email or WhatsApp. The audience comes from client records, and the bookings that follow an offer can be read afterwards.

Share your requirements

Who an offer goes to

Each audience is drawn from the client records.

Clients who have gone quiet

This audience is clients with no visit in two months, shown with what they used to book. That message differs from the one sent to regulars.

Members and package holders

A renewal reminder can go to package holders before the package runs out. It is the simplest offer to send.

All clients

A new service, a new branch or a festival can go to everyone. Use it sparingly, since a client can block a number that sends too much, and a blocked number cannot be used for any later offer.

Channels

Offers can go as texts, emails or WhatsApp messages. Many salons use WhatsApp alone. Keep the text short and specific to the service on offer. It should carry the booking details a client needs in order to reply from the same chat.

Reading the result

The report lists bookings that followed an offer and what they billed. Treat it as a direction and not an exact figure, because some of those clients would have booked anyway.

What it does not do

Nothing posts to Instagram, answers comments or manages ads. Those stay wherever they are handled today, and this module does not replace them. It messages clients whose numbers are already on record.

FAQ

Frequently asked questions

Can we send an offer to one branch’s clients only?

Yes. A message can go to the clients of a single branch, so clients of another branch do not receive it.

Can birthday messages go out on their own?

Yes, where the birth date is on the client record. The offer in the message should be a real one, because a message with nothing in it adds only noise to the client’s phone.

Do we need a WhatsApp Business account?

Yes, for messages sent from the system, and it is set up with you. A salon can start with SMS and move to WhatsApp later.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

A senior engineer reads your answers. Nobody phones first.
Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.