E-commerce software · Configured implementation

Eyewear E-commerce & Optical Order Software

An online store for frames, sunglasses, reading glasses and accessories sits at the centre, with frame measurements in the catalogue and return rules that follow the product type. Opticians and brands both fit. Orders that need a prescription move to the dedicated pages.

Discuss your requirement The business view

Product status

Configured implementation on a commerce platform chosen in discovery

A platform picked during discovery carries the storefront for frames, sunglasses, reading glasses and accessories. Prescription glasses and contact lenses are separate custom builds, each with its own page.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The storefront covers what is sold ready-made: frames with measurements, sunglasses, reading glasses and accessories. It treats fit data as part of the catalogue, not as a line in the description.

It does not test sight, issue prescriptions or fit lenses. Orders that depend on a prescription are handled by the dedicated solutions linked below.

Catalogue editors
Online order desk
Opticians and shop staff
Warehouse team
Owners

Modules

What is in the system.

Storefront

A consumer store for frames, sunglasses, reading glasses and accessories, with filters for shape, size and colour.

Frame fit catalogue

Frame width, lens width, bridge and temple length held as fields on each frame.

Order management

Orders, payments and fulfilment status on one order record.

Stock link

Reads frame stock from the shop’s own record at set intervals.

Returns handling

Return rules set by product type, with a reason recorded for every return.

Workflows

How the work runs through it.

Ready-eyewear order

A buyer filters by size and shape, adds a frame and a case, pays and receives it. No prescription is involved.

Frame for lenses

A frame is chosen and the buyer is passed to the prescription flow. The frame is held for that order.

Return and restock

A returned frame is inspected, put back on the shelf or marked damaged, and the buyer is refunded.

Catalogue and product data

What each product record holds.

Frame measurements

Each frame carries its widths and lengths, and a buyer can compare them with a pair they own.

Variants

Colour and size are variants of one style, not separate listings.

Photographs

Several views per frame, including a side view that shows temple length.

Pricing and order rules

How prices and orders are set.

Frame prices

Priced per style and colour, with tax rules you specify.

Bundles

A frame with a case and cleaning cloth offered as one basket line.

Offers

Discount rules set by you, such as a rate on a second pair.

Stock and fulfilment

From stock to the doorstep.

Shared stock

The site and the counter draw on one frame record, refreshed at set intervals.

Reservation

A frame is held when it is in a paid order so it cannot be sold twice.

Dispatch

Fragile packing noted on the order and the carrier recorded.

Payments, returns and refunds

Taking money and giving it back.

Payments

Card and UPI checkout, with bank transfer where your gateway offers it.

Returns by type

Ready frames and accessories can return unused. Rules for lens orders sit on the dedicated pages.

Refunds

The buyer is repaid through the channel used at checkout, after the item has been inspected.

Admin controls and reporting

What the team can see and change.

Roles

Each team gets its own screens: editors the catalogue, shop staff the orders, the warehouse the picking lists.

Approvals

Discounts above a limit wait for an approver.

Reports

Frame sales by shape and size, returns by reason and stock by style.

Integrations

What it connects to, and on what terms.

Shop billing

Connected by export or API once the shop’s software has been checked.

Payment gateway

Checkout through the gateway named in the proposal.

Courier

Pickup booking and tracking from a courier that accepts fragile goods, after its interface is confirmed.

Deployment

How it is set up and run.

Configured on a platform

A store platform is picked with you during discovery. We host it, or it lives in an account you own.

Phased

A small frame range first, then the full catalogue.

Customisation boundaries

What can change, and where the edge is.

What can change

Filter names, bundle makeup, return terms and page layout.

Where the edge is

The platform sets what can be configured. Prescription work is not part of this page.

Migration and training

Moving over and getting people ready.

Bringing the data over

Frames, measurements and photographs are imported from a sheet or your present software and checked.

Training

Short sessions for editors and shop staff on their own catalogue.

Support scope

What support covers.

Scope

Defects, minor edits and staff queries are covered for the period and hours the agreement sets.

Outside scope

A bigger change, such as a new sales channel, goes into a fresh quotation.

Subcategory coverage

Where each eyewear subcategory is covered.

Each subcategory is either covered by this solution or has a page of its own where its software requirements differ.

Prescription Glasses
Its own solution page
Prescription capture, review and lab jobs form a different system from the ready-eyewear storefront, so this subcategory has its own solution page.
Sunglasses
Covered on this page
Colour and tint variants, model codes and fit data are catalogue work already covered by the category solution, and no prescription step applies.
Contact Lenses
Its own solution page
Prescription validity, batch and expiry tracking and repeat supply form their own system, so this subcategory has a dedicated solution page.
Reading Glasses
Covered on this page
Fixed-power variants and packs are catalogue configuration within the category solution, and no prescription step is involved.
Eyewear Accessories
Covered on this page
Fit mapping, bundles and shipping flags are catalogue and order settings covered by the category solution.

Subcategory	Software	Why
Prescription Glasses	Its own solution page	Prescription capture, review and lab jobs form a different system from the ready-eyewear storefront, so this subcategory has its own solution page.
Sunglasses	Covered on this page	Colour and tint variants, model codes and fit data are catalogue work already covered by the category solution, and no prescription step applies.
Contact Lenses	Its own solution page	Prescription validity, batch and expiry tracking and repeat supply form their own system, so this subcategory has a dedicated solution page.
Reading Glasses	Covered on this page	Fixed-power variants and packs are catalogue configuration within the category solution, and no prescription step is involved.
Eyewear Accessories	Covered on this page	Fit mapping, bundles and shipping flags are catalogue and order settings covered by the category solution.

Existing products

What already exists.

No existing GullySystem product covers this requirement on its own. It would be built, as described above.

Services

How it gets built.

For the business side, see Software solutions for eyewear e-commerce.

Common questions

Questions about this solution.

Is this a ready-made optical shop product?

No. A store platform is configured for you, and no existing GullySystem product serves optical retail.

Does it take prescription orders?

Not on its own. Prescription glasses and contact lenses have dedicated solutions with a review step and, for glasses, a lab hand-off.

How is the work priced?

No price list is published, and no trial or live demo exists. A proposal after discovery sets scope and cost.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

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A reply within one business day
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