Traveller Register with Passport Expiry
The register holds each traveller’s passport number and expiry, identity proof, meal and seat preferences and past trips. Documents open only to the executives working on that file.
What the register holds
Handling these papers
Passports and identity documents belong to the guests and not to the office.
- Documents open only for the executives working that file
- Who may open a traveller’s papers is decided by you at set-up
- Hosting and backups are run by us, not by a laptop in the office
- What you keep, and for how long, is decided by you and written down
What stays with the agency
Frequently asked questions
Does it check whether a passport is valid for a country?
No. It holds the expiry date and brings it to the executive’s attention while the file is being built. What each consulate requires is the desk’s knowledge and changes often.
Can a guest be on two files at once?
Yes. He is one traveller record, and his trips, past and running, sit against him.
Can we stop executives downloading passports?
Access is set by file. Only the executives working that trip can open a passport. A desk that wants it tighter agrees the rule at set-up.
What happens to a guest’s papers when he asks us to remove them?
They are removed from the register by somebody the agency has authorised. Agreeing who that person is, before go-live, is part of set-up.
Tell us what you need.
Share your requirements and one of our engineers will come back to you within one business day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements