Worksheet

One-patient journey sheet

Lay the steps out one per line: enquiry, consultation, plan, consent, before photo, session, invoice, after photo and recall. Fill in where each step is recorded today, and who writes it. Gaps between rows show what to join first.

Name: ______________________   Business: ______________________   Date: ______________

Cross out or rewrite any heading that does not fit your business. From the guide “How to Automate a Skin and Aesthetics Clinic”, www.gullysystem.com/blog/how-to-automate-a-skin-and-aesthetics-clinic