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GullySystem
E-commerce · Commercial Cleaning Supplies · Janitorial Equipment

Software Solutions for Janitorial Equipment Dealers

Janitorial equipment includes scrubber dryers, vacuum cleaners, trolleys and sweepers. A machine is bought once and then needs batteries, brushes and pads for years. Dealers need the model, its compatible spares and its service history on one record, so repeat sales follow from the machine sold.

At a glance

Sell machines with their spares, demonstrations and service on one record.

A scrubber dryer is a capital purchase, but the sales that follow it are small and frequent. The record of the machine is what connects them.

Businesses and operating models

Dealers of machines and spares

A dealer sells machines to contractors and institutions, then supplies brushes, pads and batteries for them.

Brand distributors

A distributor holds a brand’s range for a region and supplies dealers who deal with end buyers.

How an order moves

The workflow for janitorial equipment.

  1. 1

    Specification and fit

    A machine is listed with cleaning width, tank size, power type and the spares that fit it.

  2. 2

    Demonstration request

    A buyer asks to try a machine in their own building. The visit is booked, the machine is assigned and the outcome is recorded.

  3. 3

    Quotation and order

    The buyer receives a quote, accepts it and the machine is allocated by serial number.

  4. 4

    Delivery and handover

    The machine is delivered with its accessories and warranty start date, and its serial is attached to the customer.

  5. 5

    Spares by machine

    The customer reorders pads or batteries from a list built from the machines it owns.

Where it breaks

The challenges, and what they cost.

Spares sold without knowing the machine

A buyer orders a brush that does not fit. The return costs both sides.

Warranty start dates are lost

The invoice date is known but the serial and handover date are not tied to it.

Demonstration units go missing

A trial unit is out for weeks and nobody records where it is.

Requirements to assess

What is specific to this trade.

These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.

  • Serial number and handover date recorded for each machine
  • A fitment list from each spare to the models it suits
  • Demonstration units tracked while out
Recommended modules

What we would build for janitorial equipment.

Chosen from the commerce capabilities this business needs, not a list of everything.

Machine register

Holds serial number, customer, handover date and warranty period for every machine sold.

Compatibility list

Links each spare to the models it fits.

Trial tracking

Books demonstration units and records where each one is.

Quotations

Builds quotes with machine, accessories and delivery, ready to accept online.

Service request intake

Takes a service call against a serial number and passes it to your technician.

Users and permissions

Who works in the system, and what each can do.

Sales executive

Quotes machines and books trials.

Service coordinator

Handles calls against serial numbers.

Customer facility manager

Orders spares for the machines on its own list.

Integrations

What it would connect to.

An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.

  • Brand or distributor price lists and specifications, once the supplier shares them
  • The wholesale ordering product, for spares and dealer orders
  • Couriers for spares, after their interface and terms have been checked
Implementation

How the work runs, and what we need from you.

What you provide

  • Your model list with specifications and spares
  • Your sold-machine register, as far as it exists
  • How you run demonstrations and warranty today

Fitment first

The compatibility list is drafted with you first, since every spare order depends on it.

Register next

Machines already sold are entered so spares and service can follow from them.

Deliverables

What you receive.

  • A machine register with warranty dates
  • A compatibility list for spares
  • Trial and quotation flows
  • Training for sales and service staff
Measurement

How progress is judged.

Measures are agreed against your own baseline. We do not promise a result in advance.

  • Spares orders returned for wrong fit
  • Machines with no recorded handover date
India and international

Selling at home and abroad.

Plug types, voltages and battery rules vary by country, so each machine’s listing holds the variants you sell. Rules on importing and shipping batteries are checked with your own carrier and adviser for each country.

The wider requirements for commercial cleaning supplies are on the Commercial Cleaning Supplies page.

Suitable software

Commercial Cleaning Supplies E-commerce & Ordering Software

Existing product, extended

The wholesale ordering product already covers customer logins, price lists, credit holds, dispatch and returns. Site-wise ordering, pack conversion and the small-buyer store are added around that core, and sized to each seller.

Machine records and spares fitment fit the category solution’s catalogue, order and stock features as configuration, and need no separate system.

Read about the software
Common questions

Questions about janitorial equipment e-commerce.

Does it run our service technicians?

Not on its own. It takes a service request against a machine. Planning technician visits is separate work.

Can a buyer see which spares fit their machine?

Yes, once the fitment list is built. The buyer picks the machine and sees the spares linked to it.

Do you supply the machines?

No. You sell your own or your brand’s range. The system records what you sell.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
  • Your details stay private

Only your name, contact details and a short description are required.

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