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GullySystem
E-commerce software · Configured implementation

Mobility Aids E-commerce & Fitting Software

This solution sets up a store and order flow for wheelchairs, walkers, beds and similar aids: sizing questions, quotations, delivery with assembly, rentals and service bookings. The store sits on a platform you help select, and extra logic covers what that platform lacks.

Product status

Configured implementation on a commerce platform chosen in discovery

Discovery decides the platform, and the store and its flows are built on it. Rental, fitting visits and delivery with installation are added where that platform allows. No GullySystem product is named here.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The system carries what a buyer must say about the person using the aid, such as height and weight, and keeps it with the order. A person then checks the fit before delivery.

It does not recommend equipment for a medical condition. That stays with the user’s doctor or therapist.

  • Sales advisers
  • Delivery and fitting team
  • Rental coordinator
  • Institutional buyers
  • Owners
Modules

What is in the system.

Fit questions

Asks for height, weight and use at the point of order and stores the answers on it.

Quotation and order

Prices an aid with accessories and delivery, and holds it for approval.

Delivery and assembly

Books a slot, assigns a team and records the setup on completion.

Rental

Lends an item for a stated period, tracks its return and checks its condition.

Service visits

Books repairs and checks against the original order.

Workflows

How the work runs through it.

Aid to delivery

A buyer answers the fit questions, an adviser confirms the model, and a team delivers and assembles it.

Rental to return

An item is rented, delivered, collected and cleaned before it is rented again.

Catalogue and product data

What each product record holds.

Models and options

Size, weight limit, folding type and attachments as fields.

Accessories

Cushions, trays and brakes linked to the models they fit.

Rental items

Individual units tracked by tag, not by model count.

Pricing and order rules

How prices and orders are set.

Rate and quotation

Sale price, rental rate and delivery charges set per model and region.

Deposits

A refundable deposit for rentals, held and released after inspection.

Institutional prices

Rates for hospitals and care homes, visible only to them.

Stock and fulfilment

From stock to the doorstep.

Unit tags

Every rental unit has a tag, a location and a status.

Delivery slots

Slots by area, with a limit set for the team’s capacity.

Cleaning step

A returned unit is marked clean before it can be rented again.

Payments, returns and refunds

Taking money and giving it back.

Payments

A deposit and a balance, taken by card, UPI or transfer.

Returns

Sale returns follow your terms. Rental returns follow an inspection record.

Admin controls and reporting

What the team can see and change.

Rentals out

Units out, due and overdue by customer.

Service queue

Open visits with the team and date.

Integrations

What it connects to, and on what terms.

Courier or own fleet

Delivery by your own team or a partner, once scoped.

Payment gateway

Deposits and balances through your provider’s tools.

Accounting

Sales and rental invoices go to your books through a file you export.

Deployment

How it is set up and run.

Platform account

The store sits in an account of your own where the platform permits it.

Phased

Sale and delivery first, rentals second.

Customisation boundaries

What can change, and where the edge is.

What can change

Fit questions, rental terms, delivery areas and the pages a buyer sees.

Where the edge is

What the platform will not do is flagged at the start. Clinical advice is outside the software.

Migration and training

Moving over and getting people ready.

Stock and tags

Existing units are tagged and loaded from your sheet.

Training

Sessions for advisers and the delivery team.

Support scope

What support covers.

Scope

Corrections, small edits and help for advisers and drivers, under terms we write down at the start.

Outside scope

Platform fees, new regions and a redesign are priced separately.

More in Health Devices & Supplies

Related solutions.

Common questions

Questions about this solution.

Does the software recommend which aid a person needs?

No. It records the answers a buyer gives and the adviser’s choice. Clinical advice stays with the user’s doctor or therapist.

Does a GullySystem product already do this?

No. The platform underneath is picked in discovery, and the rental and fit logic is written on top of it.

Can we rent as well as sell?

Yes, where the platform allows it or through an extension we scope with you. Rentals are tracked by tag, with a deposit and an inspection on return.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

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  • A reply within one business day
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