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GullySystem
E-commerce software · Existing product, extended

Outdoor Heater E-commerce & Serial Tracking Software

A heater seller lists models by fuel and output, records the serial of every unit sold, books installation and keeps warranty details. The serial, warranty and service records already exist in an appliance product, and the store and booking flow sit on top.

Discuss your requirementThe business view

Product status

Existing GullySystem product, with the online storefront configured around it

Serial-number stock, warranty dates and service jobs already exist in a GullySystem appliance retail product. The online store, the fuel and output data and the installation booking sit on top of it.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The aim is a heater that can be traced from the godown to the customer and back to a service call. A warranty or safety question then starts from a record, not a search.

It does not certify heaters, approve installers or give safety advice. It stores the references and information supplied by the maker and you.

  • Sales advisers
  • Installers and service coordinators
  • Hospitality buyers
  • Home buyers
  • Owners
Modules

What is in the system.

Model catalogue

Fuel, output, coverage area and power supply for each model.

Serial register

Serial per unit, linked to the buyer, invoice and warranty.

Installation booking

Visits with installers you name, recorded as complete.

Service jobs

Faults and repairs tracked by serial.

Season planner

Stock against demand, week by week.

Workflows

How the work runs through it.

Order to serial

An order reserves a unit, the packer records its serial and the warranty starts from the delivery date.

Installation

The buyer picks a visit slot where installation is offered, and the installer closes the job with notes.

Fault

A fault is logged against the serial and followed to repair, replacement or the maker’s claim.

Catalogue and product data

What each product record holds.

Fuel and output

Fields that let buyers filter and compare models.

Manuals and safety notes

Attached to each model and to the order.

Accessories and spares

Covers, regulators and parts linked to models.

Pricing and order rules

How prices and orders are set.

Prices

Retail prices and trade prices for hospitality buyers.

Installation fee

Shown separately where installation is offered.

Large orders

Orders above a value you set wait for an approver.

Stock and fulfilment

From stock to the doorstep.

Serialised stock

Stock held by serial in the appliance product.

Delivery

Heavy cartons ship by freight with a delivery record.

Season plan

Reorders planned from earlier sales.

Payments, returns and refunds

Taking money and giving it back.

Payments

Home buyers pay at checkout, and hospitality buyers are invoiced.

Returns

Unused, undamaged units return under the policy stated before payment.

Warranty

Claims follow the maker’s process, with the serial and invoice attached.

Admin controls and reporting

What the team can see and change.

Roles

Advisers, installers and owners see their own screens.

Reports

Units sold by serial, installations pending, faults by model and stock against the season.

Integrations

What it connects to, and on what terms.

Appliance product

Reads and writes serial stock, warranty and service jobs in the appliance retail product.

Payments

Linked for retail checkout after the merchant account is reviewed.

Freight

Added once the carrier’s interface has been tested.

Deployment

How it is set up and run.

On the appliance product

The store runs alongside the appliance product and reads its serial stock.

Before the season

Go-live is planned ahead of the cold weeks.

Customisation boundaries

What can change, and where the edge is.

What can change

Fields, installation steps and approval rules follow your range.

Where the edge is

Certification, approval of installers and safety advice are not in the software.

Migration and training

Moving over and getting people ready.

Bringing the stock in

Current serials and warranty dates are already held in the appliance product, and are mapped to online listings.

Training

Advisers and installers practise the serial and service steps.

Support scope

What support covers.

Scope

Faults and staff queries fall under the support terms, with extra attention in the season.

Beyond scope

New models, regions and large changes are estimated apart.

More in Patio & Outdoor Living

Related solutions.

Existing products

What already exists.

Electronics and Appliance Retail Software

Serial-number stock, warranty and service records, finance schemes, exchanges and billing for electronics and appliance dealers.

Learn more
Services

How it gets built.

For the business side, see Software solutions for outdoor heating e-commerce.

Common questions

Questions about this solution.

Is this a finished product for heater sellers?

No. The serial, warranty and service side exists as a product. The store, the fuel data and the installation booking sit on top of it.

Does it approve installations?

No. It books and records visits. Approval stays with the people and bodies that give it.

Can it be tried before buying?

No. Pricing is not published, and there is neither a trial nor a demonstration. A written proposal states what is included.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
  • Your details stay private

Only your name, contact details and a short description are required.

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