E-commerce software · Custom software solution

Hair Removal E-commerce & Warranty Software

This solution lets a seller register each hair removal device by serial number, track warranty and service, and sell wax strips, creams and replacement heads from the same account. It is written for sellers who carry both devices and consumables.

Discuss your requirement The business view

Product status

Custom software solution, built to your requirements

No existing GullySystem product registers hair removal device serial numbers and warranty claims beside the consumables. The warranty register and device flows are written for the seller, and the storefront can sit on a commerce platform.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

Devices and consumables are different businesses. A device has a serial number, a warranty and a plug type, while a wax strip has a batch and a date. This system holds both against one customer.

It records serials, claims and product information. Whether a device suits a skin tone is for the maker to state, and reactions are not diagnosed here.

Merchandisers
Service and warranty desk
Customer care
Warehouse staff
Owners

Modules

What is in the system.

Serial and warranty register

Serial number, sale date and warranty end for each device.

Service and claim tracker

Claims from receipt to repair, replacement or refusal.

Consumables catalogue

Wax, creams and refills with batch and expiry.

Product information

Patch-test notes and usage steps that the seller supplies.

Replacement part link

Heads and refills tied to the devices that take them.

Workflows

How the work runs through it.

Device sale to registration

A device is sold, its serial is recorded and the warranty period starts.

Claim to resolution

A claim is opened, the serial checked, the device inspected and the outcome recorded.

Catalogue and product data

What each product record holds.

Device record

Model, voltage, plug type and supplied accessories.

Consumable record

Batch, expiry date and pack size.

Product notes

The seller’s own patch-test and usage notes shown on the page.

Pricing and order rules

How prices and orders are set.

Device and accessory pricing

Devices, spare heads and bundles priced as separate lines.

Plug and voltage by market

Device variants held per market so the right plug is sent.

Refill pricing

Refill packs priced for repeat buyers, with schedules if you offer them.

Stock and fulfilment

From stock to the doorstep.

Serial-level stock

Each device unit is tracked by serial from receipt to sale.

Batch and expiry stock

Consumables are picked earliest-expiry first.

Repair stock

Returned devices are held as repair or refurbished stock, apart from new.

Payments, returns and refunds

Taking money and giving it back.

Payment

Card and UPI payment through the seller’s gateway account.

Returns of devices

A device returned within the seller’s window is checked by serial and condition.

Refunds and replacements

The outcome of a claim moves stock and money in one step.

Admin controls and reporting

What the team can see and change.

Claims by status

Open, repaired, replaced and refused claims by model.

Serial history

The life of a serial number from receipt to claim.

Integrations

What it connects to, and on what terms.

Maker warranty process

Linked where a manufacturer offers a claims interface that has been checked.

Courier service

Booking and tracking for devices and returns, after the carrier’s interface is checked.

Storefront

Reads the device and consumable catalogue from this system.

Deployment

How it is set up and run.

Built to order

Designed with you, and run from our hosting or your own cloud subscription.

Phased

Serial and warranty register first, then claims, then refills.

Customisation boundaries

What can change, and where the edge is.

What can change

Fields, warranty rules, claim steps and plug variants follow your range.

Where the edge is

Device safety, skin suitability and certifications sit with the maker and regulators. The system records what you supply.

Migration and training

Moving over and getting people ready.

Bringing serials over

Supplier serial lists and past sales are imported, then matched to goods receipts.

Training

Sessions for the service desk on registration and claims.

Support scope

What support covers.

Support terms

A written sheet sets out contacts, hours and the fixes included.

Beyond support

New device lines, markets or maker interfaces are quoted separately.

What already exists.

Wholesale and B2B Ordering Software

A price-list ordering portal for dealers and retailers, wired to stock, credit limits and dispatch.

Learn more

Services

How it gets built.

For the business side, see Software solutions for hair removal e-commerce.

Common questions

Questions about this solution.

Is any part of this already a product?

No. Nothing like it is on sale, so the register is drawn up around the seller’s range.

Does it say whether a device suits my skin?

No. Suitability information is supplied by the maker and shown as written.

Can it link to the maker’s warranty system?

Only if the maker offers an interface and agrees to it. We check what is available before promising a link.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

No obligation
A reply within one business day
Your details stay private