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GullySystem
E-commerce software · Custom software solution

Gluten-Free Food E-commerce & Allergen Records Software

This solution is built for sellers of gluten-free foods. It keeps ingredient and allergen data under version control for every product and records how each line is made and stored. Before an order is accepted, a shopper’s saved dietary profile is matched against that data.

Discuss your requirementThe business view

Product status

Custom software solution, built to your requirements

No GullySystem product keeps allergen and ingredient records under change control or matches them to customer dietary profiles. The system would be written for you, and nothing counts as available until it has been designed with you and accepted.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

For a shopper who cannot eat gluten, a wrong listing is not a small error. The software therefore treats the allergen record as controlled data: every change is dated, approved and traceable to the batches it affects.

It does not test food or certify any claim. It stores the supplier and laboratory documents you hold, and works to the rules your adviser sets.

  • Compliance leads
  • Purchasing managers
  • Warehouse staff
  • Customer support
  • Shoppers with dietary needs
Modules

What is in the system.

Allergen and ingredient record

Versioned data for each product, with the approver and date of every change.

Shopper dietary profile

A saved profile that filters products and warns on a basket.

Production and storage notes

How each line is made and kept apart, as supplied by the producer.

Batch and recall tracing

Batches linked to the record version in force when they were made.

Supplier document intake

A place to receive declarations, with reminders when they expire.

Workflows

How the work runs through it.

Record change

A supplier sends a new ingredient sheet, the compliance lead reviews it, and the record is updated and approved. Affected listings and open orders are flagged.

Order check

A shopper with a saved profile adds a product, and the basket checks it against the record before payment.

Recall trace

A batch is withdrawn, and the system lists the orders that received it.

Catalogue and product data

What each product record holds.

Allergen matrix

A grid of products against allergens and ingredients, each cell dated and approved.

Line and storage notes

Free-text and structured notes on shared equipment and separate storage, held as supplied.

Documents

Supplier declarations and laboratory reports tied to the batch or version.

Pricing and order rules

How prices and orders are set.

Profile-based filtering

Products shown or hidden by a shopper’s profile, with a plain explanation of why.

Basket warning

A notice when an item conflicts with the saved profile, with a required confirmation to continue.

Substitution lock

No substitute offered unless its record is also compatible and approved.

Stock and fulfilment

From stock to the doorstep.

Stock by batch

Each batch tied to the record version, so a change affects only later batches.

Separate storage

Locations for gluten-free lines held apart from others, named on the pick list.

Withdrawal

A batch can be put on hold in one step, and pending orders are listed.

Payments, returns and refunds

Taking money and giving it back.

Payments

Card and UPI payment at checkout, and the order is held if a check fails.

Complaints

A dietary complaint is logged with the batch and the record version, with photographs if sent.

Admin controls and reporting

What the team can see and change.

Change log

Every edit to a record, with who made and approved it.

Reports

Products by record age, open flags, expiring documents and complaints by batch.

Integrations

What it connects to, and on what terms.

Supplier files

Ingredient sheets loaded from files, with a supplier link considered only after its access is verified.

Courier services

Parcel booking and tracking, after access and rate cards are tested.

Messaging

Order and flag messages on a verified business account.

Deployment

How it is set up and run.

Built to order

Designed with you, then held on our hosting or moved into your own cloud account.

Phased

The record and its change control first, then profiles, then batch tracing.

Customisation boundaries

What can change, and where the edge is.

What can change

The allergen list, approval steps and warning wording follow your adviser’s specification.

Where the edge is

Testing, certification and the meaning of any claim stay with laboratories, authorities and your adviser.

Migration and training

Moving over and getting people ready.

Bringing records over

Existing ingredient sheets are loaded and each is checked by your compliance lead before it is trusted.

Training

Sessions for compliance, purchasing and the warehouse on change control and flags.

Support scope

What support covers.

Scope

Fixes to the record, profiles and tracing, and help for staff, with hours and contacts named in the agreement.

Outside scope

New allergen lists, new markets and integrations with laboratories are priced separately.

More in Specialty Foods

Related solutions.

Existing products

What already exists.

Grocery Management System

Billing, stock, suppliers, credit customers and home delivery orders for kirana and grocery stores.

Learn more

Wholesale and B2B Ordering Software

A price-list ordering portal for dealers and retailers, wired to stock, credit limits and dispatch.

Learn more
Services

How it gets built.

For the business side, see Software solutions for gluten-free foods e-commerce.

Common questions

Questions about this solution.

Does it certify a product as gluten-free?

No. It records the evidence you hold and applies your rules. Certification and testing are done elsewhere.

Is there an app to download today?

No. It is custom work, and nothing exists until it has been designed and accepted.

Can it promise that a basket is safe?

No. It warns on conflicts it can see in the record. A shopper remains responsible for reading the label on the pack.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
  • Your details stay private

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