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GullySystem

Job Card Software for Car and Bike Garages

A job card is opened for each visit with odometer, fuel level, complaints, inspection notes and assigned mechanics. Its status runs from the gate through work in progress to delivery.

Condition recorded at the gate

When complaints and odometer are written on a paper sheet at the gate, parts of it can be unreadable by billing time. A customer may then point to a scratch that nobody noted on arrival. A card filled in at receipt holds that record.

What the card records at the gate

Odometer and fuel level

Both are taken when the vehicle is received, which removes two common disputes at billing time. They are on the card.

The complaint in the owner’s words

What the owner says is wrong is written as he says it, and inspection notes sit separately so the two are never mixed.

Expected delivery time

A time is promised once, on the card, and the advisor reads it back on every call.

Mechanics and the advisor

One or more mechanics are put on the card, with the service advisor who owns it, so anyone at the counter can see who has the car.

A status that moves

Created, inspected, waiting for approval, work in progress, ready, delivered. The list of cars in the garage is that status, read across every open card at once.

Why the advisor stops walking into the bay

The answer to the question customers ask is on a screen at the counter. Nobody walks to the bay.

  • Every vehicle in the workshop right now, with its status
  • Cars ready for delivery, and which of those are unpaid
  • Job cards waiting on the owner to approve extra work
  • The card opened on a phone in the bay, not only at the desk
FAQ

Frequently asked questions

Can we open a job card on a phone at the gate?

Yes. It runs in the browser on a phone, so an advisor can receive the vehicle, note the odometer and start the card beside it. What he writes at the gate is what the counter reads a minute later.

Does the customer get a copy of the job card?

Most garages send the estimate, which is built from the same card, and what the owner receives is settled during set-up along with your card numbering.

Will it tell us how long a job actually took?

It shows when the status changed and who was assigned. No stopwatch runs on the mechanic, so labour hours are whatever you record.

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