One system for intake, case files, records, liens and settlements.
Manage injury claim enquiries, conflict checks, case files, medical records, deadlines, advanced costs, liens, settlement splits and fee bills in one system. From the first phone call to the last payout, one case record holds the claimant, the treatment history and every sum advanced or owed. Case managers and attorneys read the same record.
- Case stages, fee terms and document types entered the way your firm works
- Open cases, contacts and deadlines migrated and checked by your staff
- Edits to stages and templates handled by GullySystem staff when asked
GullySystem configures Personal Injury Law Firm Management Software around a firm’s intake, case stages, medical record requests, deadlines, advanced costs and settlements. Each case holds its claimant, providers, insurers, liens and fee terms. Attorneys, case managers and accountants read one record, and clients receive updates from it.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Intake
The call or web form is logged with incident details, injuries and parties. A conflict search runs before the engagement letter goes out.
- 2
Engagement and investigation
The signed agreement and fee terms are stored. Evidence, photographs, witness details and police or incident reports are filed against the case.
- 3
Treatment and records
Providers are listed, records and bills are requested, and receipts are ticked off. Treatment dates are kept in order.
- 4
Demand and negotiation
A demand package is assembled from the records and costs. Each offer and counter-offer is noted with its date and author.
- 5
Filing and deadlines
Where the case is filed, court dates and response dates are tracked with reminders to two people.
- 6
Settlement and closing
The recovery is split into fee, costs, liens and net to the client. A statement is issued, funds are paid out and the file is closed.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Lead Management
Every injury enquiry is logged with its source, the incident and the injuries, so the firm can see which calls became signed clients.
- Contact & Account Management
Claimants, opponents, insurers and witnesses are kept as separate contact records, which lets a name be searched before the firm accepts a case.
- Document Management
Letters, reports, photographs and statements are filed against the claimant’s case, with versions kept and access limited by role.
- Task Management
Each record request, call and filing becomes a task with an owner and a due date, so paralegals and attorneys see their own open work.
- Expense Tracking
Filing fees, record charges and expert fees are recorded against the case when paid, so the total advanced is known before settlement.
- Project Time Tracking
Hours are logged against the matter by each lawyer or paralegal, which supports fee bills where a matter is billed by time.
- Client Portal
A claimant logs in to read status updates and shared documents for the case, which reduces calls asking where it stands.
- Roles and Permissions
Access to medical records and privileged notes is limited by role, so intake staff and accountants see only what their work needs.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For attorneys
See each case’s stage, deadlines, offers and costs, and approve demands and settlements.
For intake staff
Log enquiries, run conflict checks, send engagement letters and hand accepted cases to a case manager.
For case managers and paralegals
Request records, chase providers, update treatment logs and keep the claimant informed.
For accountants
Record costs and receipts, prepare settlement statements and report client funds by case.
For claimants
Read case updates and shared documents through a login, without calling the office.
The numbers the owner asks for.
- Open cases by stage and attorney
- Records requested, received and overdue
- Deadlines due in the next thirty days
- Case costs advanced by case
- Liens outstanding at each settlement
- Intake enquiries by source and outcome
- Settlements closed and fees earned
Who this is built for.
- Plaintiff firms handling vehicle, workplace and public-place injury claims
- Boutique practices with a few attorneys and a shared case manager
- Firms with a separate intake team that screens calls
- Practices that advance costs and are repaid at settlement
- Firms that want clients to see progress without phoning
When it is not the right choice.
- A solo lawyer with only a few claims each year may find a calendar and shared folders sufficient.
- A firm that mostly drafts contracts, handles property or gives corporate advice should look at Law Firm Case Management Software instead.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS and messaging
- Calendar
- E-signature
- Accounting export
- Payment gateway
Questions owners ask before a demo.
Does it run conflict checks before a case is accepted?
Yes. Names of claimants, opponents, insurers and witnesses are searched against past matters. The result is saved on the file, and a lawyer decides whether to proceed.
Can it track medical records requests?
Yes. Each provider has its own request with a date and status. Received bundles are filed on the case and overdue requests are listed for the case manager.
How are deadlines handled?
Limitation, filing and hearing dates are entered against the case. Reminders reach the responsible lawyer and a second person. Your lawyers confirm the rules for each court.
Does it handle contingency fees?
Yes. The agreed fee terms are stored on the case, and the settlement worksheet applies them. Your lawyers confirm which local fee rules apply as the worksheet is built.
Can it keep client funds apart from firm funds?
It records receipts and payouts by case, so client funds can be reported alone. Your accountant and regulator’s rules shape the final set-up.
Can claimants log in?
Yes. A claimant sees updates and shared documents only. What is visible is chosen by your firm for each case.
Can existing cases be moved in?
Yes. Open matters, contacts, deadlines and advanced costs are imported from your files, and a paralegal reviews a few before the first live case.
Who owns the data?
You do. Case files, claimant histories and cost ledgers can be exported, and the quotation fixes the format.
What does it cost?
No price is published, because it depends on seats, stages and how many cases move in. We demonstrate on a sample claim first, then quote against your needs.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
Related products.
See Personal Injury Law Firm Management Software with your own data.
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