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Notes for owners · Industry-Specific Software Guides

How to Automate a Hair Salon or Barbershop Business

Start with the service menu and one calendar that holds a column for each stylist, with the walk-in queue beside it. Billing, colour records, stock and commission then run from the same entries. GullySystem’s Hair Salon Management Software is built around that order of work.

Ganesh HS, Strategy and Technology, GullySystem · · 3 min read

Set up the service menu and chairs first

Every other screen depends on the service menu. List each haircut, colour, smoothening, hair spa, shave and grooming service the salon sells. Give each one a duration, a price and the stylist level that does it.

Then enter the stylists, barbers and chairs. The calendar takes its column widths from the menu, so a colour service blocks more of a stylist’s day than a trim does. Get this list right before anything else is loaded.

Most of the later set-up is a matter of copying what the salon already does into that menu, one service and one chair at a time.

  • Services with duration and price
  • Stylist level for each service
  • Chairs or stylist columns
  • Taxes and discount rules on the bill

Run appointments and walk-ins from one screen

A salon takes bookings by phone and message, and a barbershop takes walk-ins. Many take both. When the diary and the bench list are separate records, reception has to compare them by eye before it can quote a time.

The calendar holds a column for each stylist or chair. A walk-in gets a token and joins a queue on the same screen. Reception sees booked and waiting clients together before promising a time.

Reschedules and cancellations are recorded with a reason, and a cancellation frees the slot straight away.

Keep hair history and colour formulas on the client

A colour service depends on what was mixed last time. That detail often sits in a stylist’s memory or a card in a drawer. It leaves with the stylist.

Each client has a profile with past services, hair notes, preferred stylist and products bought. A colour service saves the shade, developer ratio and timings. The date and result of the patch test sit behind it.

The next stylist reads all of it before the service starts. Reception also sees the prepaid balance when the client arrives.

Bill once and count commission from the same bill

One invoice covers the services a client had and any shampoo or serum taken home. The counter records discounts, split payments and cash, UPI or card. A prepaid card can pay part or all of it.

Each completed service carries the stylist’s name. Commission is worked out from those entries at the rates the owner sets. Attendance and advances are kept alongside, so month-end salary is read from records.

Colour tubes and developer are counted against colour services done. Retail stock falls at billing. Owners see sales by service and stylist, and clients who have stopped visiting.

Decide what stays on paper

A one-chair barber taking walk-ins only gets by with a notebook and UPI. A salon with two chairs, no commission rules and no colour records can also manage with a diary.

Software starts to matter when several stylists are paid a share, when colour formulas must be kept, or when prepaid cards carry balances. A second salon under the same owner adds to that need.

The owner decides the commission rules and the booking rules. GullySystem enters them. For a salon owner who cannot judge that, GullySystem’s technology audit costs nothing and answers it.

One-day chair and commission sheet

A sheet for one busy Saturday with stylists across the top and time down the side. For each booking, note the service, its length, the colour mix used and the commission it earns. Walk-ins go in a column beside it.

Open a blank worksheet to print

Questions owners ask

What should a salon enter before it stops using the diary?

Enter the service menu, then stylists and chairs. Client names, phone numbers, last visits and prepaid balances come next. Review the balances on screen with the front desk. Upcoming bookings go in last.

Does it work for a barbershop as well as a unisex salon?

Yes. The calendar and queue work by barber or stylist and by chair. The service menu decides whether the screen reads as a men’s shop or a unisex salon.

Next step

Have a specific situation to work through?

This article covers the general case. Tell us what you’re actually dealing with and we’ll respond directly.

See the Hair Salon Management Software product