CCTV Technician Teams and Site Attendance
Installation and service both run on who is free and where they already are. This module plans the day by site and records the hours and travel technicians report.
Planning the day
Attendance and travel
A technician marks reaching the site and leaving it from the phone. Where you use a location check or a punch at the office, that reading can be read in, and the device make is confirmed during scoping. A supervisor who wants to know why a two-day installation stretched into four can read the hours each technician marked at that site, day by day. Hours against a site show up on the job card and on the complaint call. Travel claimed is entered with the trip and approved by the office before payroll.
Who reads it
What the client decides
- Whether site attendance is marked by phone, punch or both
- Travel rates and who approves a claim
- Whether overtime hours are counted from the job card
- How payroll itself is run, which sits outside this module
Frequently asked questions
Does it work as a payroll system?
No. Hours, attendance and approved travel are recorded here, and payroll is run in your own payroll or accounts system.
Can a technician see other teams?
Only where you permit it. By default each technician sees the sites given to him for the day.
Will a location reading be stored?
Where you switch it on, the location at marking is kept with the attendance. Whether to use it is your call.
Can a day be replanned after it starts?
Yes. A complaint call can be slotted in, and the technician sees the change on his phone.
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