E-commerce software · Custom software solution

Personalised Jewellery E-commerce & Order Software

This solution captures a customer’s personalisation, shows a proof, records the approval and sends one clear job sheet to the workshop. It is built to order for sellers of engraved and custom pieces, and it plans lead times from the open workload.

Discuss your requirement The business view

Product status

Custom software solution, built to your requirements

No existing GullySystem product handles customer personalisation and proof approval, so this is built to order. The showroom product can still hold stock and counter billing.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The aim is to remove errors that come from retyping a customer’s words. Whatever the customer approved is what the workshop reads.

It does not design pieces for you. It carries your designers’ work and the customer’s choices through the order, so what was approved is exactly what the workshop reads and what is checked before dispatch.

Customers
Designers
Workshop staff
Customer support
Owners

Modules

What is in the system.

Personalisation capture

Text, font, placement and choices stored as fields.

Proof and approval

A preview or sketch with the approval recorded.

Job sheet

One instruction for the workshop with deadline and metal.

Lead-time planner

Promised dates from the open workload.

Workflows

How the work runs through it.

Order to proof

A customer orders, a proof is made and the customer approves or asks for a change.

Proof to piece

The approved proof goes to the workshop, and the finished piece is checked against it.

Catalogue and product data

What each product record holds.

Base designs

Designs a customer can personalise, with the limits of each.

Options

Fonts, placements, stones and metals as choices.

Lead times

A lead time per design and customisation.

Pricing and order rules

How prices and orders are set.

Price with options

Extras such as engraving or stones add to the base price by rule.

Advance

An advance is taken before making begins.

Approval gate

Making does not start until the proof is approved.

Stock and fulfilment

From stock to the doorstep.

Made to order

No finished stock; metal and stones are drawn when the order is approved.

Workshop progress

Orders move through making, finishing and checking.

Dispatch

The piece is checked against the approved proof before packing.

Payments, returns and refunds

Taking money and giving it back.

Payments

Advance and balance through your gateway.

Returns

A clear made-to-order policy shown before checkout, with remakes for seller errors.

Admin controls and reporting

What the team can see and change.

Orders by stage

Awaiting proof, in making and ready.

Errors

Orders remade and why.

Integrations

What it connects to, and on what terms.

Preview tool

Considered once a tool’s output and access are verified.

Showroom product

Shares metal stock and billing where one is used.

Couriers

Booking and tracking once scoped.

Deployment

How it is set up and run.

Built to order

Designed with you and run on infrastructure we manage or on your account.

Phased

Capture and approval first, then the workshop sheet and planner.

Customisation boundaries

What can change, and where the edge is.

What can change

Fields, limits, lead times and the approval steps.

Where the edge is

Designing the piece and engraving it remain the workshop’s work.

Migration and training

Moving over and getting people ready.

Catalogue setup

Base designs and options entered and checked with sample orders.

Training

Sessions for designers and the workshop.

Support scope

What support covers.

Scope

Fixes to capture, proof and job-sheet flows, and help for designers and the workshop, with the terms in writing.

Outside scope

A new type of personalisation or a new preview tool is quoted separately.

What already exists.

Jewellery Retail Management Software

Weight and purity, making charges, old-gold exchange, hallmarking and karigar issue for jewellers.

Learn more

Services

How it gets built.

For the business side, see Software solutions for personalised jewellery e-commerce.

Common questions

Questions about this solution.

Is there an existing product for this?

No. This is custom software, built to order.

Can customers upload their own artwork?

Possibly. It depends on what your workshop can use, and we confirm file types and checks first.

Does it show a realistic preview?

That depends on the preview tool chosen. It may be a simple text preview or a rendered one, and we agree which in discovery.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

No obligation
A reply within one business day
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