Shade Code History for Paint Customers
Colour is the one thing a buyer comes back for. This module keeps the shade, product and finish against each customer and every site they painted.
What is saved against a buyer
How a repeat order is raised
A painter walks in asking for two more litres of the colour from last month. The counter pulls up the site, reads the saved code and base, and opens a dispensing job from it. Nothing is guessed at the fan deck. Where the earlier tin was a sample match, the counter says plainly that the second batch may sit slightly apart from the first. The buyer then decides whether to repaint the whole wall.
Who reads the history
What the record cannot promise
- A repeat dispense can still differ slightly from the first tin.
- Fading on a painted wall is not something a code can correct for.
- Codes withdrawn by the company may no longer be dispensable.
- Sample matches are recorded as matches, never as exact shades.
Frequently asked questions
Can a contractor see the shades for his own sites?
Yes, where the shop chooses to send them. The list can go by message, and the record stays with the shop.
Does a top-up order start a new site?
No. It is added under the existing site, so the whole painting history of that address reads in one place.
How long is shade history kept?
For as long as you hold the customer record. Old sites stay readable even after the buyer has stopped coming.
Will the same code give the same colour years later?
Not always. Company formulas and colourant batches change, and the record notes the date so the counter can warn the buyer.
Tell us what you need.
Send a short brief and one of our engineers will come back to you within one business day.
- No obligation
- A reply within one business day
- Your details stay private