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GullySystem

Restaurant Software Connections to WhatsApp, UPI and Tally

A restaurant already runs printers, a card machine and two or three apps. These connections decide which of them the system can talk to.

Messages to guests and staff

Most of what a restaurant sends out is short and goes to a phone. Guests get a line, not a letter.

WhatsApp

Booking confirmations, a bill sent to a guest, and an offer to a regular customer who has given a number at the counter. A business account and template approval are needed.

SMS and email

A text reaches a guest who does not use WhatsApp. Mail suits a company account statement. A table guest rarely reads it.

What we confirm first

Which numbers you may message, and who sends what. The sender name an operator will allow for your restaurant is checked before anything goes out.

Printers, payments and devices

Hardware is where a restaurant project usually meets its surprises. Each piece is checked at the outlet before anything is promised. Thermal printers at the stations and the bill printer are tested first, with the paper width and the network wiring noted. A card machine stays a machine of its own, and its total is read against the bills at close. UPI can be collected on a dynamic code carrying the bill amount, or on a static code at the counter. A reader at the staff entry can feed attendance where its make allows.

Delivery platforms and accounting

Platform order feed

Where an app opens an order feed for your outlet, orders can arrive on their own, which saves the counter from punching them twice. What the platform allows is read with you.

Payout statements

App payouts are entered against the period they cover. Orders that do not agree are listed for the manager to take up.

Tally export

Sales and purchase figures can be read in GullySystem by your accountant. An export file is built once he agrees the ledger layout, and it is quoted then.

What depends on the other side

  • Template approval and message charges rest with the WhatsApp provider
  • An app order feed is open only if the platform opens it
  • Payment settlement timing belongs to your bank or gateway
  • An old printer or reader may simply not speak to a network
  • Ledger names in an export are fixed by your accountant
FAQ

Frequently asked questions

Can we start without any of these connections?

Yes. Orders, kitchen tickets, stock and bills work on their own, and a connection is added whenever you want one, outlet by outlet.

Will our old thermal printer work?

Possibly. The model and how it is wired are checked at the outlet before we say yes.

Does the UPI code carry the bill amount?

It can, where your gateway supports a dynamic code. A static counter code is the simpler option.

Who pays for message credits?

You do, to the provider. We set up the templates and the sending once your account is ready.

Is a connection included in the price?

Each one is quoted after it is scoped, because the work depends on what the other system opens up.

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